Hasil untuk "Organizational behaviour, change and effectiveness. Corporate culture"

Stephanie Gingerich, Stephanie Doscher

The importance of interdisciplinary partnerships to address interconnected local and global challenges has never been more pressing. The Interdisciplinary Journal of Partnership Studies (IJPS) invites scholars, practitioners, and thought leaders from all disciplines to submit original articles for our first issue in 2025. We welcome submissions in a variety of categories including community voices, works of art, editorials, media reviews, case studies, reports of research and quality improvement projects, and practical frameworks. We encourage authors to engage with diverse perspectives and consider collaborative works that involve scholars from multiple disciplines or global regions. We especially seek articles that explore innovative interdisciplinary approaches to challenges locally and/or globally. These stories can be exemplars to others around the world tackling similar problems, enhancing global learning and the sharing of knowledge across borders. The deadline for submissions for IJPS Vol. 12 Issue 1 is  March 15th, 2025.  All submissions in all categories undergo peer review. Please refer to our submission guidelines at pubs.lib.umn.edu/index.php/ijps/about/submissions. Questions about submissions for this issue may be directed to article should be addressed to Stephanie Gingerich at ginge018@umn.edu or Stephanie Doscher at sdoscher@umn.edu.

Laura Valoma

In this article, the writer considers the current state of the cultural and linguistic rights of the Sámi, how they are supported by cultural policy and how decolonising cultural policy could contribute to the ongoing struggles of realising the self-determination and cultural rights of the Sámi. The article stipulates that concrete steps need to be taken for decolonising cultural policy in Finland specifically concerning the cultural and human rights of the Sámi. Cultural policy should be based on cultural rights, thus introducing decolonial practices in support of the Sámi culture and languages and into the culture policy and funding is imperative. The article suggests creating decolonial practices of research and policymaking rooted in intersectional and participatory methods that recognise the many forms of discrimination, not only the current-day colonialism or the effects of assimilation but also the intersections of an indigenous identity with other forms of discrimination. Furthermore, contributing to decolonisation should include research on the effects of colonisation on cultural rights, cultural policy and the distribution of funds for promoting the Sámi culture and languages in the Sámi communities and Finland.

Lisbeth Øyum, Kristin Lebesby

I hovedavtalene i norsk arbeidsliv forplikter arbeidsgivere og arbeidstakere seg til å samarbeide om virksomhetsutvikling. Fokus for arbeidet er organisatorisk utviklingsarbeid, kompetanseheving, innføring av teknologi og forebyggende arbeidsmiljøarbeid. I Norge er mye av den empiriske forskningen på praktisering av topartssamarbeid om virksomhetsutvikling gjennomført i privat sektor. Denne artikkelen er et bidrag til forståelser av forutsetninger og muligheter for topartssamarbeid i kommunal sektor, og vi viser hvordan plasstillitsvalgte og enhetsledelse i kommunal sektor kan utvikle og styrke en slik praksis ved å initiere avgrensede organisasjonsutviklingstiltak som involverer ansatte. Problemstillingene som reises, er på hvilken måte plasstillitsvalgte opplever at sin rolle som samarbeidende utviklingsaktør med ledelsen kan praktiseres når de samtidig skal forsvare medlemmenes interesser. Vi diskuterer resultater fra et toårig aksjonsforskningsprosjekt med plasstillitsvalgte, lokale verneombud og enhetsledere i tre barnehager og tre sykehjem, hvor partene satte i gang organisatoriske endringsprosesser for å forbedre arbeidsmiljøet eller prøve ut nye strukturer for arbeidsorganisering. Artikkelen svarer på følgende forskningsspørsmål: (1) Hvordan kan plasstillitsvalgte utøve rollen sin i topartssamarbeid om strategisk virksomhetsutvikling, og (2) hvordan utfordrer dette den plasstillitsvalgtes ansvar som representant for de ansatte? Vi konkluderer med at de ansatte, som utgjør medvirkningssystemet, må involveres i utviklingsprosessene slik at de kan forstå hvordan systemet for medbestemmelse ivaretar deres interesser, til tross for et utviklingsorientert topartssamarbeid med ledelsen. I et slikt format kan topartssamarbeid om virksomhetsutvikling forstås som «medbestemmelsessystemets direkte medvirkning».  ENGLISH ABSTRACT Shop stewards’ role as representatives in labour-management collaboration on business development: Findings from an action research project in nursing homes and kindergartens in Norway The article discusses the effects of an action research project in kindergartens and nursing homes where local managers, shop stewards and local safety representatives collaborated in developing their practice of social dialogue by initiating business developments projects involving employees. The research question is: “In which way can shop stewards fulfil their role as representatives of employees when they enter joint business development activities with management?” We conclude by arguing that employees must be involved in shaping actions in the business development initiatives, in order for the union members to gain knowledge on why and how shop stewards’ collaborative practice with management do not threaten their ability to represent the interests of employees. 

Anne Namatsi Lutomia

This paper explores a futuristic approach to partnerships through the lens of a university-affiliated organization, focusing on how strategic collaborations can address evolving global challenges. By examining current practices and envisioning future dynamics, the paper provides insights into the role of partnerships in fostering sustainable development, particularly in education, agriculture, and governance. Drawing inspiration from systems learning and the cultural concept of reciprocity, the paper underscores the importance of mutual respect, trust, and collaboration in creating impactful, non-domination partnerships. It highlights the contributions of Scientific Animations Without Borders (SAWBO) by showcasing its innovative use of video animations and multilingual content to enhance knowledge dissemination and empower communities worldwide. The discussion integrates futuristic elements including artificial intelligence (AI) and digital platforms, emphasizing their potential to change partnerships by bridging digital divides and fostering inclusive knowledge-sharing. The conclusion offers recommendations for transformative approaches that prioritize sustainability in building partnerships for a more equitable future.

Rimsha Shafiq

The relationship between brand image and loyalty in online shopping has gained significant attention in the marketing literature. Despite this attention, the specific path linking brand image to customer loyalty remains unclear. This study delves into the sequential and parallel mediations between brand image and customer loyalty, aiming to identify the effects of brand image, price, trust and website quality on customer loyalty through the mediation of customer satisfaction. Employing a parallel and sequential mediation model, this research addresses the practical implications for emerging e-commerce businesses. For data collection, an online questionnaire survey

Johannes Stark, Julia A.M. Reif, Tom Schiebler

Purpose – Storytelling is considered an effective leadership behavior. However, research on storytelling’s effects on followers is scarce and disconnected from leadership theory. This paper aims to explore the perspectives of both leaders and followers with a focus on interaction-based moderators and affective mediators of storytelling effects, building on transformational leadership and leader-member exchange theory. Design/methodology/approach – Data from semi-structured interviews (N = 27 independent leaders and followers) were analyzed with a combined content-analytic and grounded theory approach. Findings – Leaders’ intended effects of storytelling (transformation, relationship and information) evoked either positive or negative affective reactions in followers depending on how well the story met followers’ needs (need-supply fit), the adequacy of the input load transported by the story (story load) and how followers interpreted their leaders’ story (story appraisal). Followers’ positive or negative affective reactions translated into positive effects (corresponding to leaders’ intended effects) or negative effects (contradicting leaders’ intended effects), respectively. Results were integrated into an intention-perception model of storytelling. Originality/value – Proposing an intention-perception model of storytelling, this paper explains when and why unintended effects of storytelling happen, and thus provides an alternative view to the one-fits-all approach on leaders’ storytelling advocated by popular management literature.

Mohammad Keshavarz

Introduction In a general definition, any study of Iran is called Iranology. Iranology in its specific meaning is the identification of Iranian literature, history, culture and civilization. Knowledge that is four centuries old and is essentially a European science. Iranology, both in the general sense and in the specific sense, has been monopolized by Westerners during these four centuries. All linguistic, historical, literary, cultural and artistic studies, both in scientific and non-scientific aspects, have been done by Westerners and in fact have been the direction of this science.But in the last century, some Iranians entered the field of Iranology due to traveling to Europe and observing the work of orientalists and Iranologists. Among these people was Mohammad Qazvini, who travelled to Europe and accompanied English, French and German orientalists, and became acquainted with their method of work and the nature of Western Iranology.Since much of the Western research has been flawed, Allameh Mohammad Qazvini thought of persuading Iranians to enter the field of Iranology and in correspondence and contacts with Iranian researchers encouraged them to do so. Allameh Mohammad Qazvini, by entering all the fields that were previously in the possession of the Westerners, broke the Western monopoly on Iranology. His collection of activities, which was accompanied by the utmost care and interest, made him a national Iranologist who had never held this position before. Methodology This research is based on collecting information from libraries and archival centers and descriptive-analytical method. First, the data were collected and then, according to the research topic, the data were processed. While doing the research, we came across two categories of data: data related to Allameh Qazvini and his historical and literary activities, which are under the subject of Iranology and data related to Iranology from which national Iranology has been extracted. Discussion Iranology in its specific meaning is the historical and literary studies of Iran. Fields in which Allameh Mohammad Qazvini was a unique master. The most important activities of Qazvini Iranology were: Commentary on Grammar of Persian Language, Persian poetry and comparison of Orientalists theories on literary issues, Documentary and the expression of rules and principles related to it, bibliography (See: Qazvini, 1953: 1 / 31-33, 34-45, 61, 70; See: Jorbozehdar, 1983: 1 / 238-241, 244-265, 133-144, 233-236), Codicology (Qazvini, 1956: 66-71; Jorbozehdar, 1983: 1/260-265), Genealogy of historical dynasties (Qazvini, 1944: 7-12), Biographical evaluation (See: Jorbozehdar, 1983: 1/9-98; Qazvini, 1945 c: 59-70), Morphology and Persian and Arabic meters of prosody (Jamalzadeh, 1971: 396-400), Dialectology(Qazvini, 2009: 389-390), Library issues such as: Descriptions of some librarians, booksellers and private library owners, Publishing words, history of the oldest Arabic manuscripts, old and contemporary libraries and organization of library materials (Shabani, 2000: 100-108) and following the contents of European newspapers about Iran (Abolhassani (Monzar), 2006: 12-17) and etc.In the field of textual criticism, Qazvini has critically examined the works of Iranologists and believes that not all of them should be trusted and the works that come from the west need to be re-examined. Qazvini's way of thinking and enlightenment in this field caused the entry of Iranian researchers into this field, which is in fact one of the branches of Iranology.Qazvini's goal was not only to criticism or recognize this and that manuscript, but also he tried to give a proper meaning to our cultural and national identity by identifying, collecting and recording documents related to the history and culture of Iran and fairly criticizing those documents (Ajoudani, 2014: 284).Mohammad Qazvini, in addition to researching, editing and textual criticism, is a pioneer in preparing photographs of important and rare manuscripts related to the history and culture of Iran in the libraries of East and West of the world (Bahramian and Motalebi Kashani, 2004: 153).Allameh Qazvini in the introduction to the photographed books addressed specific issues of Iranology such as historical geography, biographical evaluation, bibliography, Codicology and Oriental studies around the same book and author (see: Qazvini, 1982: Introduction). In addition, Qazvini preferred the introduction of Iranian scholars such as Mojtaba Minavi and Abbas Eqbal over the photographed manuscripts to Orientalists (National Arshives of Iran, 297/37756: 1-4; Motalebi Kashani, 2008: 447 -448).The sum of these activities was somehow useful in promoting and developing Iranian critical studies (Iranology) (Afshar, 1978: 132-133) and made many Iranian researchers interested in this field.In addition to text photographing and editing, Qazvini, after returning to Iran in 1939, wrote a biography of some contemporaries in Yadegar magazine under the title of Vafyat-e-Moaserin. It includes a brief biography and history of the greats of the Islamic world who more or less contemporary with the late Qazvini and he saw them or was aware of their names and symbols (Eqbal Ashtiani, 1949: 53). Also, in his writings, wherever he saw the name of Orientalists or Iranologists, he gave a brief description of their biographies in a margin or footnote. This issue is of special importance for introducing Iranologists and Orientalists to Iranians (see: Qazvini, 1945 a: 28-37).Allameh Qazvini, by dominating the research of Iranians and Westerners on the history, culture and literature of Iran, had gained a firm belief in some Iranian scholars. He talks about Eqbal: “with the presence of a person like Mr. Mirza Abbas Khan Eqbal, whose existence in Tehran is a conclusive reason that the research force and critical method of the Iranian race is no less than the European race” (Qazvini, 1953: 99). With the same encouragement and motivation, Allameh Qazvini created the grounds for Iranians to enter Iranology.In addition to historical and literary research, Allameh Mohammad Qazvini has also made great efforts in the field of geographical declaration. He has presented remarkable and enlightening explanations about many geographical locations whose exact location is unknown or that were ambiguities about them, with research and accurate follow-up among the encyclopedias and Persian and Arabic books of Al-Masālik Wa L-Mamālik. Qazvini  in removing ambiguity from the geographical places, in addition to the views of Iranian historians and geographers, has considered  the researches of famous Iranologists such as Schefer, Markwart and Barthold (see: Qazvini, 1948: 30-37).Communication with foreign Iranologists and Iranians abroad caused Allameh Qazvini to identify the strengths and weaknesses of Iranology and guide Iranian researchers to advance Iranology. As a result of these efforts, national Iranology gradually spread in Iran individually and organizationally and the Iranians believed that they could conduct a sample of Western studies on Iran.Finally, Allameh Qazvini has a very important role in the emergence of institutions promoting Iranology. He was always dissatisfied with the situation of Persian language in publications at that time and its extreme fusion with other languages, asked people like Mahmoud Afshar Yazdi to take the necessary actions to protect the Persian language (Afshar, 1959: 275). Although Mahmoud Afshar does not consider himself a fanatic in adhering to the rules and principles of the Persian language like Qazvini, he is influenced by such thoughts that in 1958 the "Dr. Mahmoud Afshar Endowment Foundation" was established to generalize the Persian language and consolidation of national unity. In the following years, many books entitled "Collection of Iranology" were published in the same foundation with the cooperation and assistance of Iraj Afshar. Conclusion In the early twentieth century, following the travel of a number of Iranian scholars to Europe and the observation of the work of orientalists this motivation raised in them that they can also do Iranology; among these people was Mohammad Qazvini, who, due to his association with great Iranologists in Britain, France and Germany, decided to conduct research like them and in their own way. As a result of Qazvini's Iranian studies, Iranians gradually became acquainted with the nature of Western Iranology and its strengths and weaknesses, and came to believe that they, like Westerners, could conduct Iranian studies.Qazvini's literary and historical activities in the field of criticism of historical and literary texts, historical geography, biographical evaluation, manuscript photography, introduction and annotation on prominent Iranian texts made him a national Iranologist, which had no precedent before him. His researches on Iranology, whose accuracy and importance were well-known, are among the first achievements of national Iranology. After him, many scholars continued his research fields, which led to the development of national Iranology.After Qazvini, Iranian scholars, many of whom were trained in Qazvini, developed Iranian studies activities individually and collectively. Holding world congresses and national and international conferences on Iranology in the following decades, provided fields of entry of foreign Iranologists to Iran and Iranology fell into the hands of national Iranologists after four centuries of Western history and its general policies in Iran were determined.

mohammad keshavarz beyzai

Introduction A work of art is the production of exchanges and interactions among creator, collective sources, simple and complex network of traditions, discourses and historical, social and political institutions. So, Hafiz’s Divan could be considered as an area for interactions and exchanges as well as discourses, traditions, political and social activities of Iranian society which transcends cultural and historical texts and boundaries with continuous dynamism. Modern historicism is a new approach in the study of historical and literary texts dating back to the second half of the nineteenth century. This neo-historicist approach is appropriate for the classical literary and historical works while it explains the various aspects and forms of collective sources, traditions and the system of domination in the reproduction of the system of power. To the extent that the creators are interacted with the political structure or system and power, they provide a clearer image of the complex layers and sources, traditions and the dominant historical and cultural discourses. Hafiz is a poet who interacts with authority and this issue can be traced in symbolic and general readings of his poems. Recognizing the relationship of the political discourses of the eighth century AH and Hafez's poetry as well as the exchanges, interactions and reproduction in his divan and the study of its aspect in his Divan, it is easy to understand the political discourses of the very period and to explain the role of these discourses in shaping the relationship between text and history meaning the effect and context of its production. Methodology This study tends to examine social and political discourses of Hafiz’s era, interactions and reproductions of those discourses and the extent of its reinforcement and rejection in his Divan with a descriptive-analytic method using new historical approach. Discussion One of the important issues of neo-historicism is the flow of discourses between the different texts. According to Foucault's point of view, any power system creates its own "truth regime", and the literary and cultural texts of any period are either influenced by this regime and consolidating it, or dream of changing it. In other words, either part of the "hegemonic" system is ruling or the other in opposition to it (Milani, 2001: 9). Hafiz had a huge interest in short and hasty period of Al-Inju's rule and its pleasant hegemony has extended the scope of ancient discourse of this dynasty to Hafez's poetry. Based on the ancient Iranian discourse of Al-Inju, Hafiz seeks for a wise and just king. Hafez's poetry does not concern with the asceticism and worship of the king, but what becomes relevant is the justice of the king. Hafiz showed special interest in the reproduction of the principles of the Abbasid Sharia-based discourse after the fall of Alainjo's government by Amir Mobarz al-Din Mozaffari (Shabankarei, 2002: 2/316). Hafiz was not happy about the assassination of his beloved Sultan, Shah Abu Ishaq, by Amirz Mobarez, as well as his strict actions in the matter of Sharia (Samarkandi, 1383: 293; Katabi, 1364: 64). As with the symbolic title of Muhtasib, which is a representation of the character of Amir Mobarez Mozaffari, Hafiz shows his opposition to his dogmatic discourse in various ways.  With the death of Amir Mobaraz al-Din Mozaffari, the intensity of his Shari'a-like discourse was adjusted by his son Shah Shoja 'and his sons, and they adopted a gentle and tolerant policy in this very regard. In Hafez's divan, there are signs of modification of this matter based on the reproduction of the discourse of the brave king and his children. With the weakness and decline of the Mozaffari dynasty and the continuation of bloody conflicts and social and economic disorders, their Shari'a discourse also declined and the focus turned to the discourse of the new and powerful power emerging from Transoxiana and represented by a person named Timur Lang. Towards the end of his life, Hafez, in despair of reproducing Mozaffari's Shari'a discourses and the emerging Turkic discourse in establishing security, again, in a general and implicit way, expressed his desire to fulfill Khosravi's discourse. Conclusion Hafez's Divan welcomes the Khosravi and Iranian discourse of Al-Inju and strengthens its discourse foundations by using elements, concepts and symbolic historical and literary symbols. With the overthrow of Khosravani Al-Inju's discourse by Amir Mobarzaldin Mozaffari and the creation of his dogmatic discourse, Hafez's court rises to conflict and confront it by producing the symbolic element of the preacher in a network of negative associations. However, with the modification of Mozaffari's Shari'a's discourse by the sons of Amir Mubarz al-Din, that is, the brave Shah and his sons, a text is provided for the exchange and proximity of Mozaffari's Sharia's discourse and Khosravi's discourse, and its scope is extended to Hafez's court. Subsequently, with the weakening and decline of Mozaffari's discourse, this discourse provides the arena for the reproduction of the Turkish-oriented discourse represented by Timur Lang. Finally, with Hafez's despair at the end of his life from the Turkic discourse, in organizing the turbulent and unsettled situation of the time, his desire to revive Khosravi's discourse, which oversees Hafez's youth, is reproduced.

Margaret Carroll Thompson

Artist's Statement for the cover art of IJPS volume 7, issue 1: Northern Lights, acrylic on watercolor paper.

М. Н. Михайлюк, М. К. Ашинова, М. А. Омид Каризада

E. Blue, August, Justin P. J. Trudeau

Organizations that want to perform at the highest levels and be competitive in their industry must effectively leverage their leadership talent. Yet, in nearly all companies, a leadership gender gap persists. In addition, research has identified an individual's emotional intelligence (EQ) as a key aspect and driver of leadership effectiveness. EQ assessment have found men and women to be strong in different areas. These differences often advantage men and disadvantage women at work and can lead to very different outcomes. Finally, men and women are raised in different cultures. It begins at birth and carries into the workplace as adults. As a result, we approach virtually every aspect of business differently. Different approaches result in different perceptions, which have a significant impact on promotion. These topics are based on Dr. Andrews’ research and best-selling book titled, “The Power of Perception: Leadership, Emotional Intelligence, and the Gender Divide” (2018 Morgan James Publishing). Practical strategies for career advancement will be provided, as well as approaches to building a more diverse & inclusive workforce. During this interactive presentation, you will learn how to: • Examine barriers that contribute to the leadership gender gap • Identify emotional intelligence attributes and their impact on leadership • Leverage gender culture differences (hard-wired and socialized) which show up every day at work and home • Apply knowledge and tactics to improve career advancement Biography: Dr. Shawn Andrews is a keynote speaker, organizational consultant, business school professor, and author of the best-selling book, The Power of Perception: Leadership, Emotional Intelligence, and the Gender Divide (2018 Morgan James Publishing). She is a Forbes contributor, quoted in the Chicago Tribune, interviewed on dozens of podcast and radio shows, including NPR, and is a Women’s Media Center SheSource expert. Shawn speaks and consults to a diverse range of clients, including SABMiller Brewing Company, Broadcom, Vizio, Johnson and Johnson, Biogen, BristolMyers Squibb, Rust-Oleum, Experian, National Diversity Council, Association for Talent Development, and Society for Human Resource Management. With over two decades of corporate experience in the biopharmaceutical industry, she has helped thousands of leaders improve and develop using presentations, workshops, coaching, and psychological instruments. She is an accredited practitioner for EQ-i 2.0 and EQ 360 model and Insights Discovery Colors. She serves as professor at both UC Irvine Paul Merage School of Business and Pepperdine Graziadio Business School, teaching courses on Women and Leadership, Organizational Behavior, Diversity in Organizations, and Leadership and Ethics. Her specific areas of focus include Organizational Leadership, Learning & Development, Talent Management, Diversity & Inclusion, and Unconscious Bias. Shawn earned her Ed.D. degree in Organizational Leadership from Pepperdine University, an M.B.A. degree from Pepperdine University, and a B.A. degree in Psychology from University of California, Irvine. She serves as Board President, Healthcare Businesswomen’s Association, Orange County, is a member of 2020 Women on Boards Leadership Committee, and is founder and CEO of Andrews Research International. Contact Information Email: shawn@drshawnandrews.com Phone: 714-367-6063 Website: www.drshawnandrews.com Twitter: @drshawnandrews Conference Highlights 10 IEEE CSS Young Professional Event Title: Interactive Machine Learning in Control with Azure ML and Kaggle platform Application Speakers: Dr. S.L. Brunton (University of Washington, USA), Dr.R.Lakshmana Kumar (Hindusthan College of Engineering and Technology, Coimbatore, India) Abstract: Machine learning (ML) is the study of algorithms and mathematical models that computer systems use to enhance their performance on a particular task consistently. Usually, ML consist of three areas Scientific computing, Mathematics and Statistics. Control theory deals with the control of continuously operating dynamical systems in engineered processes and machines. The association between control theory and machine learning is a vital one. Today, ML algorithms are used to approximate functions that cannot be hardcoded. Furthermore, there is sufficient intersection within these two areas where machine learning, intelligent control and control theory can solve optimal control problems with the help of ML techniques. In this session, a brief overview of the fundamentals of ML and the various ways ML intersects with control theory will bed discussed. Then, in a hands-on session, Microsoft Azure Machine Learning (Azure ML) will be used along with the Kaggle platform, so particpants can learn how ML can be applied to any engineering related problem, including dynamics and control. This session will enable the audience to leverage their existing data processing and model development skills, and help them scale their workloads to the cloud. Machine learning (ML) is the study of algorithms and mathematical models that computer systems use to enhance their performance on a particular task consistently. Usually, ML consist of three areas Scientific computing, Mathematics and Statistics. Control theory deals with the control of continuously operating dynamical systems in engineered processes and machines. The association between control theory and machine learning is a vital one. Today, ML algorithms are used to approximate functions that cannot be hardcoded. Furthermore, there is sufficient intersection within these two areas where machine learning, intelligent control and control theory can solve optimal control problems with the help of ML techniques. In this session, a brief overview of the fundamentals of ML and the various ways ML intersects with control theory will bed discussed. Then, in a hands-on session, Microsoft Azure Machine Learning (Azure ML) will be used along with the Kaggle platform, so particpants can learn how ML can be applied to any engineering related problem, including dynamics and control. This session will enable the audience to leverage their existing data processing and model development skills, and help them scale their workloads to the cloud. Biographies: Dr. Steven L. Brunton is Associate Professor of Mechanical Engineering at the University of Washington. He is also Adjunct Associate Professor of Applied Mathematics and a Data-Science Fellow at the eScience Institute. His research applies data science and machine learning for dynamical systems and control to fluid dynamics, biolocomotion, optics, energy systems, and manufacturing. He has co-authored three textbooks, received the Army and Air Force Young Investigator Program (YIP) awards and the Army Early Career in Science and Engineering (ECASE), and was awarded the University of Washington College of Engineering teaching award. Dr R. Lakshmana Kumar is currently associated with Hindusthan College of Engineering and Technology, Coimbatore. Tamil Nadu. He is a Chief Research Scientist in a Canadian based company (ASIQC) in Vancouver region of British Columbia, Canada. He holds the certification in Data Science from John Hopkins University, United States. He also holds the Amazon Cloud Architect certification from Amazon Web Services. He is the Founding Member of IEEE SIG of Big Data for Cyber Security and Privacy, IEEE. He serves as a core member in the Editorial Advisor Board of Artificial Intelligence group in Cambridge Scholars Publishing, UK. Pre-Conference Workshops 11 CCTA 2020 is pleased to be offering workshops on topics in control technology and applications. These tutorials are proposed, organized and delivered by international experts from academia, national laboratories, and industry. All Workshops will take place prior to the conference on Sunday, August 23, and will be held online. Participants may register for workshops via the conference webpage. WS 1: Half Day Workshop 9:00 to 13:30 Machine Learning for Scalable, Reliable and Online Design and Decision Making Organizers: Mahdi Imani, George Washington University Seyede Fatemeh Ghoreishi, University of Maryland Demand for learning and decision making is higher than ever before. Autonomous vehicles need to learn how to ride safely by recognizing pedestrians, traffic signs, and other cars, or in cyber-physical systems, one needs to process a large amount of data for proper learning and decision making, while continuously adapting the learning process or strategies according to possible gradual (e.g., natural or aging process) or sudden (e.g., faults or malicious attacks) changes in systems. Despite several advances made in learning and decision making in recent years, unrealistic assumptions, inefficiency and lack of interpretability combined with unavoidable ethical, economic, and physical constraints avoid the applicability of the existing techniques in many practical problems. This workshop will focus on three main topics: 1) The first topic will be around Bayesian optimization techniques for enhancing the reliability, speed, and efficiency of design and decision-making processes. These include developing online/nonstationary, dimensionality reduction and multi-fidelity Bayesian optimization techniques to go beyond the existing techniques; 2) The second topic will be around reinforcement learning and how Bayesian statistical frameworks can allow going beyond the existing learning techniques and enabling online/real-time self-learning frameworks that are highly scalable, capable of considering various sources of uncertainty, acting safe and making informative decisions in non-stationary environments; 3) The last topic will be around our developed non-stationary risk-based time-dependent classification techniques to overcome the deterministic decision making and unrealistic assumption regarding stationarity of the process, a critical factor in dealing with most practical

O. Karpenko, Artem Rybchenko

Setting the problem . Traditional methods of diplomacy are gradually losing effectiveness in today's globalization, and the formalized means of propaganda of utilitarian governments are being replaced by innovative tools of horizontal communications of modern political networks, guaranteeing the observance of the basic values of open civil society. The priority of diplomatic activity of any country is to influence the target audience in the information space where it is technologically possible and politically feasible Now modern diplomacy isn’t a closed sphere of interstate communications and disseminates information only through the media, communicating exclusively with journalists, which negatively affects the formation of a new social construct of foreign policy influence of the state on the international community. On the one hand, it is due to changes in the context of interstate relations, in which the thesis that diplomacy is the art of hiding reality behind words becomes new, and on the other - with the evolution of technologies that promote open information about public activities in the field external communication through the available digital media. Thus, in order to achieve these goals, the mechanisms of public diplomacy must correspond to the level of technological development of modern digital society. Identify previously unresolved parts of the overall problem. The unresolved part of the general problem is the lack of a single the science-based methodology of using digital media in the field of public diplomacy. The choice of a multidisciplinary approach to research the need to overcome the fragmentation of knowledge in the field of public administration on the issue of implementation of public diplomacy tools by public authorities. The purpose of the article is to analyze the features of the formation of the social-institutional construct of digital diplomacy. Presenting main material. According to the present stage of development of public-power relations, the introduction of digital technologies will radically change the information and communication activities of the diplomatic service and significantly expand the variability of public diplomacy. The institutionalism of the diplomatic protocol is classically characterized by a rigid status-hierarchical structure, and its communicative discourse is formed by expressing opinions with the help of stereotypical texts and stable formulations. The communicative specificity of the digital diplomatic space is determined by the institutional and personalized role of the addressee, who is authorized by the state to carry out political and media activities in the field of foreign relations. Informing the society , a modern diplomat uses certain journalistic methods in his work, in some way due to the ability to independently form information flows in the digital communicative environment, while using his own potential for creativity. At the same time, it is mandatory to use the established corporate diplomatic culture, regardless of what digital tools are used in practice to influence the target audience (sites, social networks). The growing role of digital communication practices in the diplomatic sphere causes an increase in the level of creativity of modern diplomats, which is realized on their personal (personalized) accounts and official pages of foreign policy institutions in social networks. It means the ability to overcome stereotypes of thinking, which is crucial in the design and creation of digital diplomatic resources. The creativity in diplomatic activity guarantees to ensure the solution of problems of producing the interests of the state and its competitiveness in the international arena. The creation of an open information and communication environment contributes to the formation of a positive image and trust in public institutions of the country. Thanks to the creativity of the diplomatic service, the process of digital transformations in the field of foreign policy of the state is taking place. Professionalism, social responsibility, humanism, patriotism and creativity are the main qualities of modern public diplomacy, the addressees (subjects) of which are statesmen and diplomats (state diplomacy), non-governmental organizations and public activists (public, public or so-called "people's" diplomacy). ), representing the country in the international arena. The field of digital diplomacy consists of several main segments of communication: intergovernmental diplomacy - G2G ("government-government" interaction of two or more countries); interaction of the government and foreign target audience - G2F (“government ~ foreigners”), international interaction of non-governmental organizations and citizens with the foreign community - N2F, C2F (“non-governmental organizations ~ foreigners”, “citizens ~ foreigners”). The Diplomatic Service of Ukraine (unlike public diplomacy) is just beginning to introduce digital tools in the work of state bodies that carry out relevant activities in the field of foreign relations. This process is impossible without learning modern digital competencies by the diplomatic corps. Creative diplomats, using digital technologies, are able to both systemic changes in their professional activities and to effectively modernize the communicative tools of interaction between the state and civil society. The personal influence of foreign policy addressees on the target audience, and hence on public life, is facilitated by their creativity, which allows to move away from the existing limitations of social inclusion. Conclusions and recommendations. The formation of a modern social construct of public diplomacy is impossible without reforming the diplomatic service system in Ukraine at all its organizational and structural levels through the introduction of universal digital governance and successful communication between state institutions and civil society. The tools of digital diplomacy give new non-stereotypical political decisions that are qualitatively different from traditional tools of public administration in the field of foreign relations. The lack of professional staff with digital skills and effective use of their creative potential leads to formalism, inefficiency and static diplomatic procedures, as well as stagnation in the development of new communicative practices of foreign policy discourse. The adoption of regulatory legal acts that will stimulate the acquisition of digital competencies in the diplomatic sphere provides an opportunity to involve non-governmental organizations that formally and informally represent Ukraine in the international arena. The lack of a unified strategic approach and inconsistency in the implementation of digital transformations at all organizational and structural levels of the diplomatic service significantly reduces the effectiveness of the implementation of any innovations. The existing of the institute of digital diplomacy is caused by the lack of a single coordinating center for managerial decision-making. At the institutional level, this problem should be solved by the relevant Deputy Minister for Digitalization CDTO (Chief Digital Transformation Officer) at the Ministry of Foreign Affairs of Ukraine. Digital mass media are becoming a sphere of creative decisions and a new innovative platform for the implementation of practical activities of all subjects of public diplomacy, the interaction (communication) of which will positively affect the join development of public administration decisions in foreign policy, national interests and protection of its citizens abroad. Digital diplomacy is a sphere of perspective development of mechanisms for defending the state interests of the country and formation of its positive image in the perception of the world community. The formation of a new social construct of mechanisms for the use of digital potential in the field of public diplomacy will contribute to the introduction of new communicative practices of public administraty.

Felicia Agbodza

Füsun GÖKKAYA

Mesleki tükenmişliğin önlenmesi hem bireysel hem de örgütsel düzeyde gerçekleştirilebilir. Bireysel düzeyde alınabilecek önlemleri belirleyebilmek için tükenmişliğe dayanıklı bireylerin özelliklerine bakmak yararlı olacaktır. Daha az tükenmişlik yaşayan çalışanların benlik saygısının yüksek olduğu, kendilerini daha yeterli hissettikleri ve çevreden daha az etkilendikleri saptamıştır. Bunların yanında tükenmeye karşı dayanıklı bireylerin hobileri olan, sosyal ilişkileri güçlü, çevrelerindeki insanlardan sosyal destek alabildikleri ifade edilmektedir. Bu bulguların ışında bireysel düzeyde yapılacak önleme çalışmaları bireylerin kendilerine güvenmelerini sağlama, diğerleri ile ilişkileri düzenleme, hobiler edinme, hayır diyebilme, stres yönetimi gibi becerilerin kazanılmasıyla gerçekleşebilir. Bunun yolu ise farklı ya da aynı meslek alanının da çalışanların grup olarak psikolojik destek alması ile gerçekleştirilebilir. Örneğin, gevşeme tekniklerinin kullanılması, stres yönetimi, psikodrama terapisi, tükenmişlikle baş etmek için kullanılacak yöntemlerdendir. Mesleki tükenmişlik anlaşılması ve önlenmesi gereken, örgüt psikolojisi ile klinik psikolojinin iş birliği içinde çalışacağı önemli bir sorundur.

Suebsawad Vutivoradit, Keratiwan Kalayanamitra, Sunhanat Jakkapattarawong

Thai public sector always described as a highly centralized system, with an inflexible hierarchical structure and high levels of formal relationships channeling its communications through public enterprises and institutions. Even establishing the local administration system as an approach of decentralization, is still highly connected and governed by the central government. On the other hand, innovation in public sector studies and application in last two decades gained much interest from scholars, practitioners and even leaders and policy makers as an approach to enhance public sector efficiency and effectiveness. Accordingly, this study aims to explore innovation in the public sector in Thesaban Mueang Phetchabun Thailand.  It can represent the public sector in Thailand on a larger scale. The study evaluates the laws, structures and dynamics that constitute the framework of the local administration system. Furthermore, it explores the main constraints on innovation within the system. To develop and support the argument, which emerges from the literature review, this study employs qualitative research methods, namely interviews, as a method to collect data from various informants working in and/or with the public sector. The results of the study indicated that the innovative administration implemented by local administrative organization was distinct and different from each other based on its own main mission. Specifically, while the top-down innovation was implemented by big local administrative organizations. The initiating process comprised three steps. First, there were meetings among involved personnel. After that, there was an attempt to network with external organizations. Finally, there were processes of monitoring and follow-up evaluation as well as the establishment of learning center. Concerning factors in relation to initiating processes, they comprised six factors which included leadership for change, corporate culture, knowledge and competency of practitioners, public participation, supports from external organizations, and social capitals.

Dan-Cristian Dabija, N. Pop, Adina Săniuță

IntroductionGenerating competitive advantage by proper differentiation of products and services is probably the greatest challenge for 21st Century firms. Product assortment changes, improvement of manufacturing recipes and product presentation, as well as ongoing innovation probably represent the best way that a company may choose to attract and impress customers, arouse their interest, make them respond favourably to the whole organization and its brands, recommend its products and services to others and return to the store. Innovation encompasses a wide range of facets and meanings, from mere re-thinking of an advertising slogan to substantial change in a product or identification of a new technical solution based on extensive research.A high degree of interaction between the retail service provider and customer increases the latter's capacity to recognize innovation and novelty, which represents a strong motivating factor that drives demand. Supermarkets, specialty stores, discounters and other retailers that enable their own customers to be more innovative will be successful in the face of fierce market competition. Innovation, development of new products and technologies, together with, and for customers represent an important element that each company should include in its corporate culture. Following this course of action, a retailer will be able not only to better its position in the market, but also to create the prerequisites for sustainable development in a knowledge-based society.DIY retailers need to innovate because competition has become increasingly fierce and customer interest in novelty has grown. Through innovation, these retailers not only attract customers by arousing their interest, but also make them return to the store, even if they are not looking for a particular product. Innovation and novelty offer the possibility of enjoying leisure time and fostering a spirit of search and adventure. Through innovation and the products supplied, the customer becomes the DIY retailer's equal partner (Streimikiene, 2014). This calls for a careful investigation into the purchasing and consumption behaviour of the target groups and profile of the average customer. A recent study (Ipsos Research, 2015) revealed that DIY retailers are concerned with promoting their own concept in a way that deep emotion is stirred towards well-known and new products.The concern for expanding the knowledge about consumer behaviour changes in DIY retail is called for by the gap between rapidly advancing technological innovations (including those in DIY retail) and the limited approach to this issue in the literature. With this objective, the research sought to:a) confirm Gen Xs' increased willingness, as compared to that of other generations, to get involved in finding the best innovative solutions compared with other markets (food market, consumer electronics, etc.), adapted to their needs and expectations;b) identify the various forms adopted by the relationship between retailers and service providers (exchange of information and advice, co-participation in conceiving renovation, interior design, repairing, gardening projects, etc.);c) identify how the concept of innovation in Romanian DIY retail is perceived by the four Gen X customer clusters.To identify how Romanian young people perceive innovation in general, and innovation in DIY retail in particular, the authors implemented empirical exploratory research. The data were collected through the survey method using an online questionnaire. The respondents were young people, either single or couples, who were at the start of their family life cycle. These young people were seeking to set up their own household, equip an apartment or a bought, rented, or inherited house, and needed information about building materials and other DIY retail offers. Some owned gardens or holiday houses and were therefore interested in new DIY methods. …

Kate Flick

Individual, cultural, and Place-based positionality are important elements when thinking about partnership and the environment, particularly including erasures of Indigenous and other marginalized lenses. Language barriers and exclusion of culture that stem from the Western need for scientific validity, and predominance of this framing within environmental sciences, surface as a main limitation to building relationships, communicating across disciplines, and working beyond institutions. What does the Western scientific imagination lack that might lend a lens on different relationships to Place and on decision-making tools that inform our care of it? Biocultural stewardship of public spaces using an intermingling of ecological and cultural story-telling as a glue could drive a process of Place-making that offers alternative lenses to partnership and the environment. Sustainability, agency, and knowledge production could take on different forms if we leave space for cultural lenses and healing in our partnerships with the environment. Urban areas in particular mark spaces where many cultural traditions are coming together in unique but often underutilized contexts to offer potential knowledge to novel human-environment partnerships. This article draws on framing within the history of science and Indigenous philosophy, to see how broadly but intentionally including different cultural ways of knowing in particularized academic disciplines—especially in environmental sciences—might shed light on relationships of responsibility and stewardship to the land.

Davod HosseinPour, Fatemeh Shams

Nowadays, particular attention and investment on positive aspects is necessary for organizations success. In this regard, positive organizational behavior and its various aspects create psychological capital which, in researchers' view, can provide competitive advantage for organizations. Obtaining competitive advantage is of high importance and priority for organization in different industries. With regard to high completion in food industries and based on thorough investigations, Kaleh food industries, known as a famous brand inside and outside Iran, were selected as the case study.The data collection instrument was questionnaire. The Reliability and Validity of the questionnaire were confirmed by Cronbach's alpha and Construct and Content Reliability, respectively. For data analysis, correlation coefficient, average test and t-test were calculated, and construct equation modeling was presented. The findings of the study confirmed the significant effect of all four dimensions of positive organizational behavior on competitive advantage.

Stephanie L Pott, Diana M Drake

Healthcare practice is continuing to shift toward interprofessional team-based care to improve the patient experience and the health of populations as well as to reduce the per capita cost of healthcare (National Center for Interprofessional Practice & Education, 2013). In particular, high-risk pregnancy is a uniquely complex healthcare challenge, which makes team- and partnership-based care in this specialty essential (American College of Obstetricians and Gynecologists’ Task Force on Collaborative Practice, 2016). Despite healthcare leaders in the United States recognizing the need for collaborative care models and team-based care, the training of healthcare professions students in the skills needed to collaborate effectively as part of an interprofessional team have lagged dramatically behind the changes in current healthcare practices (Interprofessional Education Collaborative [IPEC] Expert Panel, 2011; National Center for Interprofessional Practice & Education, 2015b). A Doctorate of Nursing Practice (DNP) Student and a Women’s Health DNP Program faculty identified that there was an opportunity to implement interprofessional practice-focused immersion experiences for advanced practice registered nursing (APRN) students at an academic Maternal-Fetal Medicine Center. The faculty and student partnership allowed for the project interventions to be integrated directly into an existing APRN practicum course. This project’s implementation provided an opportunity for the Maternal-Fetal Medicine Center to integrate APRN students into their clinical team, and demonstrated that interprofessional practice-focused immersion experiences are beneficial for students’ learning of how to collaborate effectively as part of an interprofessional team, which is congruent with the research. The Maternal-Fetal Medicine Center embodied many of the components of the domains of interprofessional practice and qualities of a partnership-based system, making it an optimal site for interprofessional learning. This project’s positive results support a sustainable and unique partnership between the School of Nursing and the Maternal-Fetal Medicine Center to expand student opportunities as members of an interprofessional team in a high-risk obstetric care setting. Continued exposure of healthcare professions students to partnership-based healthcare settings like this center may help to shift systems toward the partnership paradigm.

L. Rodríguez

The paper would propose, define and support, five guidelines for the practice of knowledge management in Higher Education drawn from the history of epistemological thought. The guidelines for the practice of knowledge management include to develop of Organizational Knowledge, to develop a Knowledge Management Culture, to development of a Knowledge Gap Analysis, to develop Knowledge Management Leadership and too develop of a Knowledge Management Model KeywordsKnowledge Management, KM Model, Education DEVELOP OF ORGANIZATIONAL KNOWLEDGE Knowledge Management is primarily focused on knowledge possessed by people, also includes the systems that store and process information, such as databases, knowledge bases and distributed information systems (Gordon, & Smith, 1998). Knowledge should be thought of as a strategic asset which is an essential organizational component. To define the nature of the developing of Organizational Knowledge it is important to understand the distinction between the concept tacit knowledge and explicit knowledge (Nonaka, 1995). This distinction represents what could be described as the epistemological dimension to organizational knowledge creation. In summary, the term tacit knowledge has come to refer quite broadly to the know-how that is hidden or implicit in organizations. Formal knowledge in official documents and databases represents a small fraction of what an organization knows. To extract more business value from their knowledge, organizations must find ways to penetrate the sticky, opaque character of knowledge, its tacit knowledge (Horvart, n.d.). Vol. 05 No. 02 2015 p-ISSN 2202-2821 e-ISSN 1839-6518 (Australian ISSN Agency) 82800502201504 www.irj.iars.info Page 3 The tacit knowledge approach typically holds that the dissemination of knowledge within the organization can best be accomplished by the transfer of people as knowledge carriers from one part of an organization to another which is that learning in an organization occurs when individuals come together under circumstances that encourage them to share their ideas to develop new insights together that will lead to the creation of new knowledge (Sanchez, 2004). Explicit knowledge is, on the other hand, knowledge that can be quantified. It can be written down and clearly communicated to another human being. It's tangible. Explicit knowledge is the type of knowledge conveyed through articles, books, seminars, and video presentations (Bogue, 2009). In order to understand how individuals, as an essential component of a knowledge organization understand knowledge, it is important to recognize that, even if work doing the same process, working in the same area or even working with people with the same profile or even by using the same technological platform, they should have different experiences with knowing (Cole, 2008). As a practical example I will use the student support service area of a higher education institution. Processes in the student service area are ruled by a normative, some institutional, some other by requirement of state and/or federal government. Those normative are standard in which student service associates have to follow in their day to day operation. The routine that the service associates follows in the day to day basis is, as Heidegger famously observes, “our most frequent mode of dealing with things consists not in having them in consciousness, but in taking them for granted as items of everyday use” (Harman, G. 2009). Service associates from the student service area works. The experience and know-how of the associates who have accumulated by experience working on a daily basis the student processes in the IT platform have informal personal skills or light technical expertise that can be shared and even be useful to train their peers providing context about the way to run the processes as well can be defined as the tacit knowledge I mentioned before. Also the knowledge that an associate have regarding about the right way to run the processes by their experiences following certain regulations or giving for granted that the proper way to deliver service is that one accepted as the standard or things that still taken for granted. Despite of those standards, each individual within the organization has a different experience with knowing and experiencing. As the first guideline to develop knowledge within the organization I propose the conversion of tacit knowledge into explicit knowledge. In the field of knowledge management, the concept of tacit knowledge refers to a knowledge which is only known by an individual and that is difficult to communicate to the rest of an organization. These Vol. 05 No. 02 2015 p-ISSN 2202-2821 e-ISSN 1839-6518 (Australian ISSN Agency) 82800502201504 www.irj.iars.info Page 4 knowledge from the day to day operation if transferred and shared to these who needs that information in order to perform better will be translated in corporate training programs, performance metrics and the implementation of quality principles to the organization. Organizational Knowledge will enable the understanding of operational process which means at large, operational efficiency and effectiveness. In addition, to promote Organizational Knowledge it is important to promote a holistic transformation in the creation, sharing, storing, using knowledge, key activities and tools, packaging and communication of messages in the organization. DEVELOP A KNOWLEDGE MANAGEMENT GAP ANALYSIS A Gap analysis is a very useful tool for helping knowledge managers to decide upon organization strategies and tactics. Again, the simple tools are the most effective. There's a straightforward structure to follow. Basically there are two simple steps to conduct a Gap analysis. The first step is to decide upon how you are going to judge the gap over time. The next step is to develop a plan about how to close the gap. The goal of gap analysis is to identify the gap between the optimized allocation and integration of the inputs, and the current level of allocation. This helps provide the company with insight into areas which could be improved. The gap analysis process involves determining, documenting and approving the variance between business requirements and current capabilities. Gap analysis naturally flows from benchmarking and other assessments. Once the general expectation of performance in the industry is understood, it is possible to compare that expectation with the company's current level of performance (Nickolaisen, 2009). This comparison becomes the gap analysis. Such analysis can be performed at the strategic or operational level of an organization. Gap analysis is a formal study of what an organization is doing currently and where it wants to go in the future (Richards, n.d.). It can be conducted, in different perspectives, such as; (a) organization (e.g., human resources), (b) organizational direction, (c) business processes and (4) Information technology. Gap analysis provides a foundation for measuring investment of time, money and human resources required to achieve a particular outcome. Donald Schön (1987) philosophical approach takes place when there is a gap between the perceived performance and the desired performance. By the implementation of this guidance organization will be able to identify those gaps that affect the efficient and operational effectiveness of the organization as a business. Vol. 05 No. 02 2015 p-ISSN 2202-2821 e-ISSN 1839-6518 (Australian ISSN Agency) 82800502201504 www.irj.iars.info Page 5 DEVELOP A KNOWLEDGE MANAGEMENT CULTURE The type of culture existing in an organization is crucial to the success of knowledge management. Davenport and Prusak (2000), highlight that, as organizations interacts with their environments, they absorb information, turn it into knowledge and take action based on it in combination with their experiences, values and internal rules. Each organization's specific beliefs, values and norms create a unique culture with identifiable manifestations. This emphasizes the embedded importance of the corporate culture in the success of knowledge management within an organization. Effective knowledge management requires creating a supportive, collaborative culture and eliminating traditional approaches. Propagating a holistic and integrated approach to establishing a knowledge management program entails understanding the importance and benefits of managing knowledge for the organization as well as the role of corporate culture in the success of knowledge management (Ndlela, 2000). This has a number of implications for the knowledge manager trying to establish a knowledge management program or ensuring that knowledge is managed properly for the sustainability of the business. Knowledge Management must be established as a culture in which knowledge sharing is rewarded rather than knowledge retention. Management will need substantial knowledge of communication processes, and develop high skills in communication and in motivation. They will also need substantial knowledge of the culture and values of their organization and how to work within them and use them to advantage (Gordon, & Smith, 1998). Peter Drucker argued that the major changes in society would be brought about by information culture. He also argues that knowledge has become the central, key resource that knows no geography. According to him, the largest working group will become what he calls knowledge workers. The defining characteristic of these knowledge workers is the level of their formal education. Thus education and development, and to some degree training, will be the central concern of a knowledge culture within the organization (Drucker, 1993). This guideline promotes a holistic change by promoting a cultural chance based in Knowledge Management. In addition, this guideline is intended to help higher education associates to look forward to appreciate and understand the aims and potential of knowledge ma