Hasil untuk "Business records management"

О. Г. Малій, О. В. Горох, В. В. Макогон

Аграрний сектор України, який відіграє ключову роль у національній економіці та глобальній продовольчій безпеці, стикається з численними викликами через військову агресію, включаючи зростання витрат, руйнування інфраструктури та обмеження експорту. Актуальність дослідження обумовлена необхідністю вдосконалення механізмів кредитування агробізнесу для забезпечення його фінансової стабільності та розвитку. Метою дослідження є аналіз сучасного стану банківського кредитування аграрного сектору України, виявлення ключових проблем і факторів, що впливають на кредитоспроможність агровиробників, а також розробка рекомендацій щодо удосконалення системи фінансової підтримки галузі. Дослідження базується на комплексному підході, який включає аналіз статистичних даних, огляд нормативно-правових актів, вивчення практики банківського кредитування та оцінку ефективності державних програм підтримки. Використано методи аналізу і синтезу, систематизації даних та економічного моделювання. Виявлено, що основними проблемами кредитування аграріїв є висока вартість кредитів, недостатність заставного забезпечення та значні ризики неповернення боргів. Основна гіпотеза дослідження полягає в тому, що вдосконалення методик оцінки кредитоспроможності та розширення державної підтримки сприятиме підвищенню доступності фінансування для агровиробників. Методологія дослідження включає аналіз динаміки банківського кредитування за останні п’ять років, оцінку впливу державних програм («Доступні кредити 5-7-9%») на фінансову стабільність агросектору та дослідження факторів ризику для банківського кредитування. У результаті здійснено систематизацію чинників впливу на кредитоспроможність агровиробників, охарактеризовано проблеми доступу до фінансування в умовах війни, узагальнено роль державних гарантій у підтримці галузі. Запропоновано рекомендації щодо вдосконалення механізмів оцінки ризиків та адаптації державних програм до потреб ринку. Теоретичне значення дослідження полягає у розширенні знань про специфіку кредитування аграрного сектору в умовах високих ризиків. Основні висновки свідчать про необхідність інтеграції ринкових механізмів у програми підтримки та посилення ролі міжнародних гарантій. Перспективи подальших досліджень полягають в розробці нових підходів до оцінки кредитоспроможності аграрних підприємств з урахуванням специфіки галузі, а також у дослідженні впливу міжнародних програм підтримки на розвиток системи фінансування агробізнесу.

shaghayegh vaghri, mohammad jalili filshor

AbstractTransformational leadership is one of the important prerequisites for achieving flexibility and innovation in organizations. Based on this, in the present study, the impact of transformational leadership on organizational performance is investigated. Cronbach's alpha coefficient was calculated to determine the validity of form and construct validity and to measure the reliability of the questionnaires. Leaders who, by creating new visions, formulating and developing insights and inspiration, cause transformation and innovation, and by motivating followers and creating commitment, responsibility and coordination in them, they use organizational factors and elements in a way that ensures the survival of the organization. and provide the reasons for their growth. The sampling method in this research is simple random sampling and the sample size was determined based on Cochran's formula of 212 people and distributed among the managers of 40 small and medium businesses in Tehran. After completion and collection, the data needed for the research was collected and used using descriptive statistics techniques and SPSS22 software and inferential statistics techniques with the help of Smart PLS3 statistical software with structural equation modeling method. The findings indicate that transformational leadership has an impact on organizational performance.

Sajjad Zia Sabih, Maryam Emami Mibody

The purpose of this research is to investigate the effect of website reputation and quality on consumers' emotions, risk perception and purchase intention in Iraq. This research is based on the practical purpose and in terms of the data collection method to test the hypotheses of the descriptive-correlation type from the field branch. The statistical population of common consumers in five reliable Iraqi websites includes; Zain Cash Online for buying charge cards, paying bills, and buying all kinds of products, including electronic appliances, household appliances, and websites; Dekan, Zodmal and Souq Al-Maftouh, Alaideen in Basra, a website for online shopping of household appliances, electronics and personal appliances has been available in January 2023 and due to the un limitedness of the statistical population, based on Morgan's table, 308 questionnaires were sent electronically on Facebook and We Chat social networks to the users of the statistical population, and 292 questionnaires were sent as a source of statistical data for the research  has been used To test the hypotheses and relationships between the variables of the research model, multivariate analysis and structural equation modeling method have been used. Jinang and Lennon (2013) questionnaire was used to collect data, its validity was confirmed by calculating convergent and divergent validity, and its reliability was confirmed through Cronbach's alpha index. Structural equation modeling approach was used in the statistical analysis. Based on the results of the research, it showed that there is a positive and significant effect between the quality of the website and consumers' emotions and the perception of less risk. However, website reputation did not have a positive and significant effect on consumers' emotions and perceived risk. Also, the results show that consumers' emotions and perception of less risk have led to purchase intention behavior in consumers.

І. М. Беженар, О. Ю. Грищенко

Фермерство в Україні не просто економічна галузь, але й справжня історія підприємницького духу та самостійності, яка відзначається інноваціями та прагненням до якісного та сталого розвитку аграрного сектору. Тому важливим є визначення шляхів для подальшого розвитку цього сектору. Основною метою статті є аналіз сучасного стану розвитку фермерських господарств в Україні, виявлення ключових проблем, які впливають на їхню діяльність і визначення пріоритетних напрямків, потенціалу та можливостей, фермерських господарств у контексті глобальних викликів та пошук шляхів їх сталого розвитку. У результаті вивчення цієї проблеми були виявлені нові можливості, спрямовані на підвищення ефективності фермерських господарств та підтримку їхнього розвитку – орієнтація на виробництво нішевої продукції, органічної тощо. Визначена їх важлива роль у сільському господарстві для забезпечення продовольчої безпеки та стійкості сільськогосподарського сектору в цілому. Досліджено ключові обмежуючі фактори, які гальмують їхній потенційний розвиток, та окреслено шляхи їхнього стимулювання через надання вигідних іпотечних кредитів та інших засобів держпідтримки на конкретні цілі. Практична значущість результатів даного дослідження полягає у можливості використання отриманих висновків для оцінки ефективності різних методів та механізмів впливу на розвиток фермерських господарств в Україні.

Mihaela Denis GĂLĂȚANU

The aim of this analysis is to develop and identify the trends in the study of the effects of work satisfaction on the fluctuation of human resources, as they appear in the Scopus database. The analysis performs an in-depth bibliometric analysis of the literature in the field on the application, identification, network structure and theoretical framework of employee fluctuation. It aims to provide an assessment of studies in the literature in the field on the fluctuation of human resources published between 1957-2023, answering to the research questions: Q1: How „productive” is research on the fluctuation of employees referring to the number of publications and citations? Q2: Which authors and publications brought most significant contributions to this study? Q3: Which countries brought most significant contributions to this study? Considering the above mentioned research questions, the objectives of this study are to investigate the level of success of studies on employee fluctuation in terms of number of publications and citations, to identify the most prolific relevant researchers and to identify the countries which contributed the most to the study of employee fluctuation.

Jih-Shong Wu

Objectives The growth in global healthcare capacity has led to increased healthcare costs and a deterioration in the finances of universal health insurance. Hospitals must consider how to improve financial efficiency and service quality in order to survive and operate sustainably. Methods This study applies data envelopment analysis (DEA) and stochastic frontier analysis (SFA) to measure the financial efficiency of hospitals and to identify the factors and business strategies to improve profitability. Results The findings and recommendations show that (1) the DEA and SFA methods are similar and have reference values; (2) financial efficiency should be improved by reducing medical costs; (3) the quality of medical staff should be improved and manpower reduced; and (4) information, computerisation, and human intelligence in healthcare and management should be enhanced. Conclusions In terms of practical applications, this study recommends the promotion of smart healthcare to improve the efficiency and quality of healthcare services, as well as the introduction of artificial intelligence and big data analysis to optimise the use of healthcare manpower. Electronic medical records can be used to reduce the wastage of resources and labour costs, a medication management system can be established, and changes to the procurement system can be made to reduce inventory and improve the efficiency of medical equipment use. It is hoped that this study will provide reference materials and applications for healthcare organisations to improve their operational efficiency and strategies.

C Tri Widiastuti, Nuria Universari, Rr. Lulus Prapti N.S.S

Community service for Gerai Kopimi UKM in the Kelurahan Mlatiharjo Semarang focuses on providing counseling on entrepreneurship, financial management, and simple bookkeeping to increase knowledge, creativity, and innovation so they can produce unique products, increase profits and maintain business continuity. According to the problems faced by partners, namely 1) The lack of knowledge about entrepreneurship properly. 2) The problem of weak human resources regarding financial knowledge, especially related to financial management. 3) weak business management, especially the rules for recording/bookkeeping. 4) The lack of business actors accessing government policies in small business development programs. Methods of this activity include discussions, training, business management support, and simple financial bookkeeping. The results of Community Service activities show that Gerai Kopimi UKM Partners are able to absorb knowledge related to entrepreneurship that is provided properly, understand financial business records, separate personal finances, and finances, and make good decisions for the sustainability of implementation.

Atefeh Saburi Sis, Mohammad Faryabi, Yunes Jabarzadeh

Introduction: Customer satisfaction is critical to the survival of any business. Previous research has focused primarily on customer complaining behavior, but research on non-complaining or silent customers is limited, and there are no extensive studies on this subject. The aim of this study is to identify the effective factors on domestic airline travel service customers and their behavioral and non-behavioral responses. This research is of qualitative type based on a data-based method. The statistical population consisted of the customers of domestic airline travel services. The research data were collected through semi-structured interviews and the data analysis method was performed using open coding, axial coding and selective coding. Finally, a qualitative model was designed. As the results showed, previous customer dissatisfaction experience, change costs, the need for collective grievance, personality traits, habituation and lack of grievance culture are the reasons for the silence of domestic airline travel service customers. Silent customer behavioral responses also include negative word of mouth advertising, customer misbehavior, customer voice and exit. Non-behavioral responses include loyalty and neglect.Methodology: This research is applied and exploratory, and its method is based on the grounded theory done by means of semi-structured interview tools. The statistical population of this research is the customers of domestic airline travel services. During the past year, they have experienced using the travel services of domestic airlines at least five times. Accordingly, in-depth interviews were conducted with domestic airline travel services customers, during which the interviewees expressed their views, memories, events, and issues and problems on domestic airlines. The data saturation was finally achieved in the 20th interview. Theoretical saturation refers to the stage where the interviewer arrives at repetitive and similar answers from the interviewees and the continuation of the interview does not help to receive new and varied answers. The method of data analysis is in three steps including open coding, axial coding and selective coding. Finally a model was presented.Results and Discussion: In this study, semi-structured interviews were conducted with 20 clients of domestic airline travel services using the grounded theory method. In their interviewees, they shared their memories, events and experiences. In the 20th interview, theoretical saturation was obtained, and the data were analyzed based on three methods of open coding, axial coding and selective coding. Finally, a model was presented by the researchers According to the results, the variables of previous unsatisfactory experiences, the need for collective grievances, personality traits, lack of accountability, costs of change, habituation, and lack of grievance culture lead to the silence of domestic airline travel service customers. Customer behavioral responses also include negative word of mouth advertising, bad treatment by customer, customer voice and exit, and non-behavioral responses include loyalty and neglect.Conclusion: Understanding and retaining the customer is one of the most important aspects of customer relationship management. The ultimate goal of any business is to meet customer needs and create a culture of customer orientation. This issue is of importance in the service sector; Due to its intangibility, it is more and more important to make customer orientation, provide maximum customer satisfaction, create loyalty, regardless of the needs and desires of customers, and solve the problems raised by them. It does not happen without hearing the customer's voice. Dissatisfied customers who tend to be silent can be dangerous. Complaining customers are the company's best friend, because a complaint warns the company that it is losing customers. Domestic airline travel service companies can identify these factors, remove barriers as well as follow up and take the necessary and effective measures to solve the problems raised by customers to create a competitive advantage and better implement the culture of customer orientation. They can also help customer loyalty and thus improve the service. In the present study, the customers of all domestic airlines have been studied in general. For more detailed studies in the future, it is suggested that the behavior of the customers of each airline be examined and researched separately. The behavior of silent customers in public and private organizations or foreign airlines should also be examined and compared. This study is based on the behavior of the culture of the Iranian society, and the results may not be transferable to other cultures. The subject of this research has been researched for the first time in the country and, due to the lack of similar previous research in the country, it is not possible to study it accurately with predictive approaches.

Пауліна Колісніченко, Гжегож Конєчний, Наталія Гомон

The intention of the authors of this publication was to present reflections on human labor as a social and axiological value, as well as to show various aspects resulting from its irregular nature. The above reflections show that this type of working time may be a kind of incentive for the employee and a factor motivating him to increase his effort and improve efficiency. In addition to the above-mentioned issues, the authors presented selected theoreticians' perspectives related to human work in various historical and cultural periods. Moreover, the presented analyzes show that a person's labor may constitute a distinctive social and psychological value. The authors’ intention was also to draw the reader's attention to proper time management and methods of effective time management. Learning about these methods and implementing them in the employee environment will allow for more effective functioning and rational working time management as well as any other type of time. Finally, the so-called circle of time management rules, consisting of six elements, was presented.

Mohsen Abadeh, Mohsen Pourkhosravani, Mahdi korhani

The purpose of this research was to investigate the relationship between talent management and organizational entrepreneurship with the mediating role of knowledge management in Sirjan municipality. This research is applied in terms of purpose and correlational in terms of nature and method. The statistical population of this research consists of all the employees of the above-mentioned company, whose number has reached 1206 people in 1402. Based on the table of Karajesi and Morgan (1970), a sample size of 292 people has been determined from the mentioned statistical population, and the share of each unit and the relevant employees has been determined by random class method and proportional quota method. Data collection tools are three questionnaires. has been standard. Data analysis has been done using structural equations and Lisrel software. The research findings indicate that: there is a positive and significant relationship between talent management and organizational entrepreneurship with the mediating role of knowledge management. There is a positive relationship between talent management and organizational entrepreneurship. And there is meaning. There is a positive and meaningful relationship between talent management and knowledge management. There is a direct and meaningful relationship between knowledge management and organizational entrepreneurship.

Wahjoedi, Tri

This study aims to examine the influence of organizational culture on employee performance mediated by job satisfaction and work motivation. This research is a quantitative research with a case study at the SME PT PMS Company in Surabaya, Indonesia by distributing questionnaires to 50 employees. The data were processed using Structural Equation Modeling with the Smart PLS 3 programs. The results showed that in fact the respondents thought that organizational culture and work motivation had no direct significant effect on employee performance, and work motivation could not mediate organizational culture on employee performance. Organizational culture has a significant direct effect on job satisfaction and work motivation and job satisfaction has a significant direct effect on employee performance. Likewise, job satisfaction can mediate organizational culture on employee performance where all relationships lead in a positive direction. There has been no research that examines the relationship model of those 4 variables which is intended to determine the wider relationship between these variables and this study provides an overview of employee behavior in SME companies and is useful as input in determining strategies, especially for companies to improve their performance.

Tahreer BSOUL

This article pursues a qualitative analysis in which it examines the impact of each of the three well-known leadership styles on teacher job-satisfaction among Arab teachers in Israeli schools. These three styles include: transformative, transactional, and avoiding styles. The study found a profound positive impact of the transformative of job-satisfaction. Regarding the transactional style, when the principal positively rewards a teacher, then that increases the teacher satisfaction, while the reverse outcome is achieved when the principal penalizes a teacher. Finally, the avoiding leadership style negatively affects teacher jobsatisfaction, yet in some cases, teachers may appreciate their autonomy under an avoiding style.

Ridho Bramulya Ikhsan, Juliater Simarmata

Recently, the importance of service quality in various industries has gained much attention. Along with the development of technology, firms offer self-service technology to serve customers and create customer satisfaction. This aims to achieve positive behavioral intention, which could poten-tially become behavioral loyalty. This study aims to analyze how SST-Servqual affects customer satisfaction, behavioral intention, and behavioral loyalty mediated by corporate reputation in the Indonesian public service sector. We collected data from 400 self-service technology users through an online survey. To answer all hypotheses, we use Structural Equation Modeling with Lisrel 8.71. The results prove that SST-Servqual affected satisfaction, behavioral intention, and behavioral loy-alty, both directly and indirectly, through company reputation. This research provides knowledge for the Indonesian service industry to build new technologies for increasing satisfaction, positive behavioral intentions, and behavioral loyalty.

Ziyad S. Alomari

The literature suggests that strategic thinking is a single learning loop based on a number of strategic theories. Therefore, this study examines the relationship between strategic thinking and strategic human resource management (HRM) in banking industry of Jordan. We also look at whether human capital can be used to boost the relationship between strategic thinking and strategic HRM. In order to achieve these objectives, the researcher conducts an explanatory, applied, and cross-sectional investigation where the instrument of this study is a questionnaire. The proposed study of this paper uses structural equation modeling to examine the hypotheses of the survey. The result shows that strategic thinking had a positive and significant effect on strategic HRM. Moreover, human capital has a positive and significant effect on strategic HRM. The implications of the results are discussed for human capital and the author concludes with the research agenda and recommendations on how future banks can effectively benefit from strategic thinking and human capital to enhance strategic HRM.

Rafael Domingos-Sapilinha, Maricela Arias-Madrazo

All work directly social or collective on a large scale, requires to a greater or lesser extent a direction that establishes a harmonic link between the various individual activities and perform general functions born of the total productive organism. Thus the tasks of management, supervision and control appear as a requirement of the production process organized on the basis of the social division of labor and purely technical activities. Since then control has become a benchmark for various sciences, and internal control in the tool that aims at the effectiveness of business management by transparent operations and make records reliable, being indispensable for all types of business, including The big multinationals. Evaluating the fulfillment of internal control in large capitalist enterprises, approaching it from the perspective of Political Economy, is the objective of this article.

Zahra Mansouri, Touran Razmavar, Mohamad Reza Nour Ali

Innovation is considered as an enabling tool for creating value and sustainable competitive advantage for organizations in dynamic environment of our times along with its ever-increasing complexities. Until innovation in developing countries needs more capital and talent, human capital (HC) is a key factor in innovative performance. People are the most important factor of exploitation of foreign knowledge; and knowledge focus in business environment is highly dependent on external information sources in order to develop innovation and improve performance of the company. Studies have shown that although importance level of knowledge is increased, but only 30 percent of existing knowledge is being used in organizations. Expensive but evitable mistakes take place due to information blockage; and the risk of losing knowledge is exceptionally higher when people leave the organization. This study is among the field research. The population includes large manufacturing firms across Khuzestan Province having been active throughout 2013. The data collection tool was a structured questionnaire and sampling is convenience method. The research questionnaire was distributed among a sample of 331 R&D and Human resources Experts selected using simple random sampling. The collected data were analyzed using SPSS and Amos statistical programs. The results indicate that organizational memory had significant impact on ACAP and innovation. Results also showed a significant positive effect of HC on ACAP, but did not support the effect of HC on innovation.

Rosha Makvandi, Payam Makvandi

During the past few years, balanced scorecard (BSC) has been widely used as a promising method for performance measurement. BSC studies organizations in terms of four perspectives including customer, internal processes, learning and growth and financial figures. This paper presents a hybrid of BSC and structural equation modeling (SEM) to measure the performance of an Iranian university in province of Alborz, Iran. The proposed study of this paper uses this conceptual method, designs a questionnaire and distributes it among some university students and professors. Using SEM technique, the survey analyzes the data and the results indicate that the university did poorly in terms of all four perspectives. The survey extracts necessary target improvement by presenting necessary attributes for performance improvement.

Delia Mioara POPESCU, Diana ZLATE, Mihai CIUTĂ

The leadership of the European Union has become an essential challange given the multiple problems the organization is currently facing. The economic crisis, amplified in Europe on the background of worldwide globalization, increased euroscepticism and increased political extremism in the EU member states, increasingly complex relationships with international partners, the internal problems inherent to the functioning of a bloc of 27 member states constitute the delicate issues on the list of responsabilities of the "job description" of a leader of the EU. In order to clarify the question of who is currently running the European Union and what are the factors that must be taken into account, we shall review the competences of the main institutions of the EU. At the same time, we shall point out the challanges that the current context poses to the act of leadership in the EU. The research method used is the study of documents and materials identified on specialised websites. The study is aimed at pencilling the profile of a leader (an individual or an organisation) who can lead the European Union in the extremely complex current political and economic context.

Jasmina Osmanković, Hatidža Jahić, Ensar Šehić

This paper aims to show the evolution of the role and importance of education in economic theory, especially in theoretical approaches to economic development after World War II. In order to find answers and to present a current issue why and how certain countries have made progress while others have regressed in the development process, many theories and models explaining processes of growth and development have emerged and developed. By applying the method of analysis, synthesis and comparison, and based on earlier works, classification of theories of development has been made to analyze the evolution process of the role and importance of education in the development process. Presentation of the classification theory refers to: theories of economic development (the classical theory and contemporary models of development and underdevelopment) and theories of interdependence of education and development (theory of human capital, human development and approach to the returns on investment in education).This paper presents the basic settings, ideas and thoughts of the key authors of these theories and models and the role of education and human capital in these theoretical approaches. Research has shown that the analysis of interdependence of education and economic development has been the subject of interest of researchers for many decades and that today, taking into account the high degree of development of theoretical approaches, there is no full commitment to the classic theories nor there is a unified approach to endogenous growth, but an approach that promotes the elements of both, considering education as the key factor of development of the 21st century.

Marian NĂSTASE

Within the theoretical and practical management and entrepreneurial fields a wide range of approaches tried to explain and present the conflict evolution and its impact over the organization’s performances. This article deals with a mechanism designed to outline a methodology able to lead us to solve the conflicts, both at individual or group level within SME’s. Conflict solving is a key ability for the modern leaders having in mind the numberless challenges they face and the diversity of the workforce. In the high dynamic environment, leaders must pay careful attention to the factors that could determine the success or failure in conflict solving, due to the short and long term impact that such action could determine over the functionality and performances of the SME’s.