Hasil untuk "Social responsibility of business"

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DOAJ Open Access 2026
Role of Artificial Intelligence Governance for Authentic Corporate Social Responsibility Practices

Vanina Adoriana Trifan

With an emphasis on the new ethical issues that arise due to the rapid development of Artificial Intelligence (AI), this research explores the ever-changing effects of AI on corporate social responsibility (CSR). While previous studies recognized the contribution of AI in improving CSR results, more recent ones shed light on issues like data privacy as well as security concerns, algorithmic and social bias etc. This article critically evaluates how these problems affect CSR practices and investigate how AI governance might help reduce such risks. It examines the ways in which governance frameworks might guarantee that AI technologies and business obligations are ethically aligned. The present study also discusses the phenomena of performative compliance, in which businesses symbolically rather than substantively embrace ethical AI standards - ethical digital washing. This presents serious questions regarding whether companies are actually incorporating public values or are just avoiding criticism. The paper concludes that in the AI era, real CSR demands governance and authentic incorporation of ethical framework.

Business, Economics as a science
arXiv Open Access 2026
AI Social Responsibility as Reachability: Execution-Level Semantics for the Social Responsibility Stack

Otman Basir

Artificial intelligence systems are increasingly embedded as persistent, closed-loop components within cyber-physical, social, and institutional processes. Rather than producing isolated outputs, such systems operate continuously under feedback, adaptation, and scale, reshaping physical flows, human behavior, and institutional practice over time. In these settings, socially unacceptable outcomes rarely arise from singular faults or explicit policy violations. Instead, they emerge through cumulative execution trajectories enabled by repetition, concurrency, and feedback. This paper advances the formal foundation of the Social Responsibility Stack (SRS) by making its central requirement explicit: responsibility is fundamentally a reachability property of system execution. A system is responsible iff its execution semantics prevent entry into inadmissible global configurations, regardless of local performance gains or optimization objectives. Responsibility failures are therefore not objective-level errors, but execution-level failures of trajectory control. To operationalize this perspective, we introduce Petri nets as an execution-level formalism for responsible autonomous systems. We show how SRS value commitments correspond to forbidden markings, safeguards to structural constraints on transition firing, auditing to monitoring of reachability pressure, and governance to legitimate modification of execution structure. Embedding Petri-net reachability within the SRS architecture internalizes responsibility as a structural invariant rather than an external objective or post-hoc mechanism. These results establish the Social Responsibility Stack as an executable responsibility architecture and position reachability-based execution semantics as a necessary foundation for responsible autonomy in feedback-rich cyber-physical and socio-technical systems.

en eess.SY
DOAJ Open Access 2025
Impact of AI-Driven Risk Management and Organizational Culture on Sustainable Decision-Making: Examining the Moderating Role of Regulatory Framework and Technological Infrastructure in the Construction Sector

Sheeza Ehsan, Mujahid Hussain, Amna Niazi et al.

Purpose: This study attempts to understand how the advent of AI in risk management and organizational culture has impacted the construction sector of Pakistan and how do the technological infrastructure and regulatory frameworks would moderate the this relationship. Even though the potential of AI-based tools is immense for sustainability improvements in construction activities, it solely depends on the culture prevailing within that organization and extraneous factors like infrastructure and regulatory policies. Design/Methodology/Approach: This study employs a cross-sectional methodology and collects data from 300 participants through structured surveys with the aim of testing hypotheses related to interrelations among the variables involved. Findings: The results indicated that AIRM has a positive impact on SDM, while organizational culture does not have any significant effect. Moreover, technological infrastructure significantly moderates the relationship between AIRM and SDM, stressing the importance of a solid infrastructure in allowing the employment of AI tools. However, these regulatory regimes have a lesser impact on both since Pakistan's construction industry is already affected by poor implementation and outdated policies. Implications/Originality/Value: The findings from this study suggest the necessity of investing in technological infrastructure, regulatory measures, and social changes toward making the construction industry more sustainable. The study brings significant insights to policymakers, business managers, and researchers for understanding the AI adoption versus sustainability relationship in developing economies.

Social responsibility of business, Business
arXiv Open Access 2025
Straddling Two Platforms: From Twitter to Mastodon, an Analysis of the Evolution of an Unfinished Social Media Migration

Simón Peña-Fernández, Ainara Larrondo-Ureta, Jordi Morales-i-Gras

Social media have been fundamental in the daily lives of millions of people, but they have raised concerns about content moderation policies, the management of personal data, and their commercial exploitation. The acquisition of Twitter (now X) by Elon Musk in 2022 generated concerns among Twitter users regarding changes in the platform's direction, prompting a migration campaign by some user groups to the federated network Mastodon. This study reviews the onboarding of users to this decentralised platform between 2016 and 2022 and analyses the migration of 19,000 users who identified themselves as supporters of the platform switch. The results show that the migration campaign was a reactive response to Elon Musk's acquisition of Twitter and was led by a group of highly active academics, scientists, and journalists. However, a complete transition was not realised, as users preferred to straddle their presence on both platforms. Mastodon's decentralisation made it difficult to exactly replicate Twitter's communities, resulting in a partial loss of these users' social capital and greater fragmentation of these user communities, which highlights the intrinsic differences between both platforms.

arXiv Open Access 2025
A Pressure-Based Diffusion Model for Influence Maximization on Social Networks

Curt Stutsman, Eliot W. Robson, Abhishek K. Umrawal

In many real-world scenarios, an individual's local social network carries significant influence over the opinions they form and subsequently propagate. In this paper, we propose a novel diffusion model -- the Pressure Threshold model (PT) -- for dynamically simulating the spread of influence through a social network. This model extends the popular Linear Threshold (LT) model by adjusting a node's outgoing influence in proportion to the influence it receives from its activated neighbors. We examine the Influence Maximization (IM) problem under this framework, which involves selecting seed nodes that yield maximal graph coverage after a diffusion process, and describe how the problem manifests under the PT model. Experiments on real-world networks, supported by enhancements to the open-source network-diffusion library CyNetDiff, reveal that greedy IM under PT can yield seed sets distinct from those under LT. Furthermore, the analyses show that densely connected networks amplify pressure effects far more strongly than sparse networks.

en cs.SI, cs.AI
arXiv Open Access 2024
Towards Nudging in BPM: A Human-Centric Approach for Sustainable Business Processes

Cielo Gonzalez Moyano, Finn Klessascheck, Saimir Bala et al.

Business Process Management (BPM) is mostly centered around finding technical solutions. Nudging is an approach from psychology and behavioral economics to guide people's behavior. In this paper, we show how nudging can be integrated into the different phases of the BPM lifecycle. Further, we outline how nudging can be an alternative strategy for more sustainable business processes. We show how the integration of nudging offers significant opportunities for process mining and business process management in general to be more human-centric. We also discuss challenges that come with the adoption of nudging.

S2 Open Access 2019
The effects of Virtual Reality (VR) on charitable giving: The role of empathy, guilt, responsibility, and social exclusion

Maria Kandaurova, Seung Hwan Lee

Abstract As Virtual Reality (VR) continues to have an increased presence in the consumer marketplace, charitable and non-profit organizations are looking to VR to stimulate charitable giving (monetary or volunteering). The objective of this research is to investigate the effects of VR on empathy, guilt, responsibility, and donation of time and money in the social marketing context. Supported by the media richness theory (MRT) and the social presence theory (SPT), the results of three experimental studies suggest that content viewed on a VR platform, when compared against a traditional two-dimensional video media platform (VM), increases empathy, increases responsibility, and instigates higher intention to donate money and volunteer time towards a social cause. For socially excluded individuals, VR enhances the level of guilt and social responsibility, ultimately leading to a higher intention to volunteer. Although, this did not manifest for monetary donations.

141 sitasi en Psychology
CrossRef Open Access 2023
Corporate social responsibility in times of social distancing: Evidence from China

Md Jahidur Rahman, Qi Wu, Hongtao Zhu

Abstract This study investigates whether and how the intensity of social distancing from the Coronavirus disease 2019 (COVID‐19) pandemic influences the corporate social responsibility (CSR) disclosure index. An empirical examination is carried out based on data from the Shanghai Stock Exchange from 2020 to 2022. CSR disclosure index is measured by the percentage of CSR‐related press releases from the total press releases published on a certain day. The intensity of the COVID‐19 pandemic is measured by the daily confirmed cases among the population in China. This research uses the two‐stage least squares regression model to alleviate the endogeneity issues. Findings reveal a reverse correlation between the intensity of the COVID‐19 pandemic and the CSR disclosure. The results are consistent and robust to endogeneity tests and sensitivity analyses. Findings support the stakeholder–agency theory and indicate that Chinese managers tend to satisfy the shareholders' interests rather than those of other broad stakeholders. Moreover, Chinese managers tend to choose short‐term survival rather than long‐term development in times of social distancing.

DOAJ Open Access 2023
Construction and empirical research of the evaluation index system of environmental protection enterprises’ competitiveness based on the Delphi and AHP methods

Huichao Wu, Chenguang Li, Zhen Liu et al.

The environmental protection industry has become an important support entity for the construction of ecological civilization and economic growth in China. However, there is little research on the competitiveness of environmental protection enterprises (EPEs). The construction of a set of scientific, comprehensive, practical, qualitative, and quantitative evaluation index systems is an important prerequisite for the sustainable and healthy development of the industry. Based on the literature analysis, semi-structured interviews with experts, and the Delphi method, the evaluation indicators for the competitiveness of EPEs were determined. Qualitatively, the evaluation index system of the competitiveness of EPEs contained 5 primary indicators, 12 secondary indicators, and 39 tertiary indicators. The analytic hierarchy process was used to determine the weights of indicators at each level. The primary indicators in order of weighting were organizational management capability, business environment, financial capability, innovation capability, and social responsibility, with corresponding weights of 26.13, 24.82, 21.76, 19.60, and 7.68%, respectively. Eight A-share listed EPEs in the water sector were selected for competitive evaluation. The evaluation index system of EPEs' competitiveness, being scientific-practical, combined, and quantitative, was constructed to provide a reference for the comprehensive evaluation of enterprises and the sustainable and healthy development of the industry. HIGHLIGHTS The evaluation index system was constructed with five dimensions.; Five primary indicators, 12 secondary indicators, and 39 tertiary indicators were determined in the evaluation index system.; Eight A-share-listed EPEs in the water sector were selected for an empirical study of their competitiveness.;

Water supply for domestic and industrial purposes
DOAJ Open Access 2023
Radicalization among Students with Disabilities: Different Ways Government Can Support Schools and Teachers in Preventing Violence and Extremism

Zarish Faizan, Ghulam Fatima, Sajida Parveen

Purpose: The primary objective of this study was to find methods that the government may assist schools and teachers in thwarting violence. This research was an effort to counteract radicalization among students with disabilities: Different ways government can support schools and teachers in preventing violence and extremism.  Design/Methodology/Approach: Teachers of special education who operate in Punjab's public and private schools for handicapped students have produced the great majority of the population. The population of the research consists of all special education instructors who work with a variety of impairments. A sample of 100 teachers was selected using a straightforward random selection procedure. The instrument was a self-structured questionnaire with mainly two sections: one section acknowledged the demographic traits of special education instructors, and the other sought participants' opinions on five-point Likert scales (Strongly Agree to Strongly Disagree) regarding risk factors for violence and extremism as well as possible regulations for hindering violence and extremism. The validity and reliability of the questionnaire has been verified. Data collection methods used by special educators included face-to-face, telephone, email, social media, and online meetings. Descriptive and inferential statistics were used to investigate the collected data in terms of frequencies and percentages. Findings: Studies revealed that among other risk factors, students with disabilities were more likely to become radicalized if they had low self-esteem, mental health issues, traumatic experiences, childhood maltreatment, and family rejection. Considering these inferences, there were recommendations for eliminating extremism and violence. Implications/Originality/Value: A school-based preventative program for individuals with disabilities intended to be developed, and the administration of private special education institutions and the Directorate General of Special Education were cautioned to get this program started right away.

Social responsibility of business, Business
DOAJ Open Access 2023
A Qualitative Study to Explore the Socioeconomic Status of Women Working in Livestock Production

Sana Ijaz, Madiha Nadeem

Purpose: Rural women comprise of one quarter of the total world population, and they are considered key agents for achieving the transformational economic, environmental and social changes required for sustainable development. The purpose of this study is to assess the socioeconomic status of women working in livestock activities and to find out the impact of this work on their lives Design/Methodology/Approach: Data was collected from three different villages of District Rahim Yar Khan Punjab Province, Pakistan. In-depth interviews were conducted from a selected group of ten rural women, which were further divided into two groups based on age. Findings: The thematic analysis revealed the deprived socioeconomic status and vulnerabilities reported by women working in this sector in rural areas. Although financial benefits are reported as a positive impact, health risks, work and gender related issues surfaced the negative impact of this work on their lives. Implications/Originality/Value: The findings indicate the need of women friendly policies and development projects to facilitate women’s work in the livestock sector to improve their socioeconomic conditions and well-being

Social responsibility of business, Business
DOAJ Open Access 2023
Corporate Social Responsibility, Benefits beyond Legitimacy: A Symbiotic Framework

Collins C Ngwakwe

The 21st-century social and political environment has continued to evolve and heightens the demand for organisations to provide accountability for the sustainability operations of their businesses. Accordingly, organisations are committing to diverse strategic efforts to provide disclosures on their social and environmental actions to the society and environment where they operate. Corporate social responsibility (CSR) has received support and criticism since its emergence in the corporate realm. This paper aims to portray CSR as beyond mere symbolic legitimacy and propose a corporate-society symbiotic existential framework. The research approach is a critical literature analysis and conceptual framework development. The results show that the corporate and the society co-exist in a reciprocal relationship. Thus, the implication is that some CSR may be more than symbolic legitimacy with potential benefits derivable from committed transparent and pragmatic CSR, which can encourage companies to shift away from symbolic CSR tendencies. The paper recommends the need for organisations to operationalise CSR practices and policy as this has a propensity to enhance corporate legitimate standing, which will assist in reducing business risks and enhance the potential for profit in the long run. In addition, this discourse may be helpful for business schools in their academic studies about CSR and legitimacy theory and would also assist in CSR regulatory initiatives. The value of the paper hinges on the proposed novel framework for corporate-society symbiotic existence, which provides an agenda for future research study and expansion therein. This framework may lead to multiples of modelling in future CSR and corporate governance studies and may also assist in narrowing the gap between legal and normative CSR.

DOAJ Open Access 2023
Toward Regenerative Hospitality Business Models: The Case of “Hortel”

Luca Caruso

Due to the ecologically unfavorable state of the living world, any formal commitment made by the accommodation sector for the practical implementation of corporate social responsibility (CSR) strategies needs to be followed up by a credible plan, courageous action, and an attentive monitoring and reporting phase. Only in this way can high-end hotels in cities emerge as regenerative sustainability (RS) hubs and better amalgamate whole life-cycle thinking and economic performance in their day-to-day activities. This paper provides a detailed literature review of the ongoing transformation of the hospitality sector toward the RS paradigm, which is a concept that underpins Hortel’s business model. Hortel is then contextualized as the first example of an eco-innovative turnkey business-to-business (B2B) service for a high-end hotel with an annexed restaurant. Hortel implemented nature-based solutions adapted to the hospitality sector in order to contribute to local urban biodiversity and bring hotel clients closer to nature through biophilic tactics. Services like Hortel can support, with today’s resources and competences, hotels that are putting at the core of their business model planetary health and societal well-being. It also includes the description of the prototype built at Four Points by Sheraton Catania, the monitoring phase that lasted between 2016 and 2017, and other strategic business-related initiatives. This paper also contributes to the advancement of the literature discussing regenerative business models, which to date has been a largely unexplored aspect of hospitality.

Personnel management. Employment management
DOAJ Open Access 2023
Practical aspects of the corporate social responsibility implementation (on the example of the domestic banking sector)

L. Prytsiuk, N. Ostra

In modern economics, both at the global and national level, there is a paradigm shift from exclusively market values to the values of socio-economic development, which prompts businesses to take into account the principles of corporate social responsibility (CSR), which represents a voluntary response to social problems, the fulfillment of moral and ethical requirements formed by society. Companies, realizing the advantages of a socially proactive position, are increasingly involved in solving social and environmental problems on a systemic basis, thereby strengthening their own reputation and positive image. This is especially relevant for banking institutions that are characterized by unstable functioning. The profitability of banks today is determined not only by their technological level in terms of providing services, however increasingly by their "profile" in the social environment, the foundation of which is reputation and compliance with the principles of social responsibility, which, at the same time, play the role of triggers in the formation of the foundation of trust in banking institutions. According to the results of the research, it was found that CSR practices implemented by Ukrainian banks are generally aimed at integrating the principles of social responsibility into corporate policy and the strategy of social investment growth in accordance with the interests of both internal and external stakeholders. Despite the fact that socially responsible business in the domestic banking sector is characterized by multifaceted implementation directions, banks generally use social and environmental CSR models, which mostly reflect the types of social support. The largest banks resort to a variable approach in the implementation of CSR initiatives that have an impact on various aspects of society. Other banks tend to use either an extensive system of corporate social responsibility, or choose one line of work, implementing it in full. CSR in the domestic banking sector is currently in its infancy, as its implementation requires business excellence and targeted balance

Business, Economics as a science

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