Hasil untuk "Social responsibility of business"

M. Weber

Isabel Martinez-Conesa, Pedro Soto-Acosta, Mercedes Palacios-Manzano

R. Freeman, S. Dmytriyev

This paper explores the relationship between two major concepts in business ethics - stakeholder theory and corporate social responsibility (CSR). We argue that CSR is a part of corporate responsibilities (company responsibilities to all stakeholders), and show that there is a need for both concepts in business ethics, and their applicability is dependent on a particular problem we want to solve. After reviewing some criticisms of CSR - covering wrongdoing and creating false dichotomies, we suggest that incorporating some findings from recent research on stakeholder theory can help align both concepts and overcome the criticisms.  At the end of the article, we outline potential directions for future research on CSR.

Eunil Park, Ki Joon Kim, S. Kwon

Celia Chen, Alex Leitch, William Jordan Conway et al.

The quality of a user's social media experience is determined both by the content they see and by the quality of the conversation and interaction around it. In this paper, we look at replies to tweets from mainstream media outlets and official government agencies and assess if they are good faith, engaging honestly and constructively with the original post, or bad faith, attacking the author or derailing the conversation. We assess automated approaches that may help in making this determination and then show that within our dataset of replies to mainstream media outlets and government agencies, bad faith interactions constitute 68.3% of all replies we studied, suggesting potential concerns about the quality of discourse in these specific conversational contexts. This is particularly true from verified accounts, where 91.7% of replies were bad faith. Given that verified accounts are algorithmically amplified, we discuss the implications of our work for understanding the user experience on social media.

Tamara Vlastelica-Bakić, Jelena O. Krstovic, Slavica Cicvarić-Kostić

In addition to generating economic growth and competitiveness, modern society expects from companies active contribution to sustainable development of economy and society, as well as preservation of the environment. Corporate social responsibility as a business philosophy aims at achieving long-term benefits for the company and the society in which it operates. Although the concept of corporate social responsibility has already been accepted in both theory and practice, the goal of this paper is to underline the arguments and benefits of introducing the concept in business community. The paper presents the business case for corporate social responsibility through the presentation of the impact on the financial performance of the company, consumer behavior and ultimately on its reputation.

Yanhui Sun, Wu Liu, Wentao Wang et al.

Understanding the intrinsic mechanisms of social platforms is an urgent demand to maintain social stability. The rise of large language models provides significant potential for social network simulations to capture attitude dynamics and reproduce collective behaviors. However, existing studies mainly focus on scaling up agent populations, neglecting the dynamic evolution of social relationships. To address this gap, we introduce DynamiX, a novel large-scale social network simulator dedicated to dynamic social network modeling. DynamiX uses a dynamic hierarchy module for selecting core agents with key characteristics at each timestep, enabling accurate alignment of real-world adaptive switching of user roles. Furthermore, we design distinct dynamic social relationship modeling strategies for different user types. For opinion leaders, we propose an information-stream-based link prediction method recommending potential users with similar stances, simulating homogeneous connections, and autonomous behavior decisions. For ordinary users, we construct an inequality-oriented behavior decision-making module, effectively addressing unequal social interactions and capturing the patterns of relationship adjustments driven by multi-dimensional factors. Experimental results demonstrate that DynamiX exhibits marked improvements in attitude evolution simulation and collective behavior analysis compared to static networks. Besides, DynamiX opens a new theoretical perspective on follower growth prediction, providing empirical evidence for opinion leaders cultivation.

Valeria Widler, Barbara Kaminska, Andre C. R. Martins et al.

The increasing polarization in democratic societies is an emergent outcome of political opinion dynamics. Yet, the fundamental mechanisms behind the formation of political opinions, from individual beliefs to collective consensus, remain unknown. Understanding that a causal mechanism must account for both bottom-up and top-down influences, we conceptualize political opinion dynamics as hierarchical coarse-graining, where microscale opinions integrate into a macro-scale state variable. Using the CODA (Continuous Opinions Discrete Actions) model, we simulate Bayesian opinion updating, social identity-based information integration, and migration between social identity groups to represent higher-level connectivity. This results in coarse-graining across micro, meso, and macro levels. Our findings show that higher-level connectivity shapes information integration, yielding three regimes: independent (disconnected, local convergence), parallel (fast, global convergence), and iterative (slow, stepwise convergence). In the iterative regime, low connectivity fosters transient diversity, indicating an informed consensus. In all regimes, time-scale separation leads to downward causation, where agents converge on the aggregate majority choice, driving consensus. Critically, any degree of coherent higher-level information integration can overcome misalignment via global downward causation. The results highlight how emergent properties of the causal mechanism, such as downward causation, are essential for consensus and may inform more precise investigations into polarized political discourse.

Alan Said

This work examines the role of recommender systems in promoting sustainability, social responsibility, and accountability, with a focus on alignment with the United Nations Sustainable Development Goals (SDGs). As recommender systems become increasingly integrated into daily interactions, they must go beyond personalization to support responsible consumption, reduce environmental impact, and foster social good. We explore strategies to mitigate the carbon footprint of recommendation models, ensure fairness, and implement accountability mechanisms. By adopting these approaches, recommender systems can contribute to sustainable and socially beneficial outcomes, aligning technological advancements with the SDGs focused on environmental sustainability and social well-being.

Dhekra Abduljabbar Abdulwahid Alareqi

This study investigates the awareness and implementation of social responsibility (SR) by business leaders in Taiz, Yemen. It addresses the concept and practice of SR and identifies the primary challenges and obstacles private sector institutions face in their SR endeavors of unstable Yemeni environment. Employing a descriptive-analytical methodology, the research approach strategically sampled (27) business leaders and (21) civil society organizations, of which women represent about (20%). The findings reveal that most participants are knowledgeable about SR, with common challenges identified across the sample, including security concerns that significantly impact the implementation of SR initiatives. The study highlights the critical role of local engagement in SR practices, advocating for strengthened local partnerships to ensure sustainable development and effective response strategies.

Dieu Van Nguyen, Thinh Thi Thu Duong, Anh Tuan Tran

In today’s business climate, there is a growing demand for integrating social responsibility and environmental stewardship into supply chain management practices. This study investigates how green supply chain management mediates the relationship between social responsibility, engagement orientation, and overall supply chain performance. Data were collected through a survey of Small and Medium-Sized Enterprises (SMEs) in Ho Chi Minh City, Vietnam, which yielded 333 valid responses. The research employed Partial Least Squares Structural Equation Modeling (PLS-SEM) to conduct a thorough quantitative analysis. The results validated the study’s hypotheses, highlighting the essential role of green supply chain management in the framework. Furthermore, it was found that both social responsibility and environmental orientation positively affect the supply chain performance of SMEs in the area. These findings provide valuable insights for business managers, emphasizing the substantial impact of green supply chain management on enhancing supply chain efficiency.

Jitka Vávrová, Lenka Červová, Blanka Brandová et al.

This study examines how the legal form of business affects sustainability practices in the hospitality industry. While the link between ownership structure and sustainability is well recognized in corporate sectors, limited research addresses this in the collective accommodation industry. The study analyzes data from Booking.com on 28 sustainability practices across five dimensions: waste reduction, water saving, energy and greenhouse gases, destination and community and nature preservation. The research covers 429 collective accommodation establishments in the Czech Republic’s main tourist regions, including limited liability companies, joint-stock companies (JSCs), sole proprietorships (SPs) and other legal forms. Statistically significant differences were found in energy and greenhouse gases and destination and community dimensions. These findings suggest that JSCs, due to their size, resources and public accountability, are better positioned to implement complex sustainability and corporate social responsibility (CSR) strategies. In contrast, SPs tend to adopt more accessible and cost-effective practices. This study highlights the importance of ownership structure in shaping sustainability outcomes and offers insights for hospitality businesses seeking to enhance their CSR and environmental performance. The results also provide a foundation for developing targeted sustainability strategies and policy instruments that reflect the differing capacities of various business forms.

S.S. Galashko, G.S. Likhonosova

In the current conditions of transformation of the national economy, corporate social responsibility (CSR) acquires the features of a strategic tool for ensuring sustainable development of enterprises. The lack of a systematic approach to financing CSR programs complicates their integration into the budgeting structure, therefore, there is a need to form an effective mechanism for financial support of socially responsible activities. The paper develops a practical model of financing corporate social responsibility that integrates CSR into the general system of financial planning of the enterprise. The optimal level of CSR financing is determined within 1,1–1,5 % of net profit, which ensures a balance between economic profitability and social effect. The scientific novelty lies in the formation of an integrated model of CSR financing that combines economic, social, reputational and innovative components through a system of quantitative indicators, as well as in the development of an integral index of the effectiveness of the CSR mechanism as a generalized indicator of the effectiveness of social investments. The model is adapted to the industry conditions of IT business and can be used for internal financial planning and external non-financial reporting. It has been proven that the implementation of CSR projects increases profitability, strengthens the company's business reputation and promotes sustainable development. The developed mechanism for financing corporate social responsibility ensures: increasing the share of socially oriented expenses in the structure of operating resources to 1,1 % without reducing business profitability; forming a stable reporting system according to GRI and ISO 26000 standards; increasing the integral efficiency of CSR by 0,83 points over 5 years. As a result, corporate social responsibility for the enterprise turns into a strategic tool for managing the value of the enterprise, ensuring a stable balance between economic performance, social welfare and corporate reputation.

D. Rupp, Ruodan Shao, D. Skarlicki et al.

Alison Cook, Christy Glass

Sai Puppala, Ismail Hossain, Md Jahangir Alam et al.

Our study presents a multifaceted approach to enhancing user interaction and content relevance in social media platforms through a federated learning framework. We introduce personalized GPT and Context-based Social Media LLM models, utilizing federated learning for privacy and security. Four client entities receive a base GPT-2 model and locally collected social media data, with federated aggregation ensuring up-to-date model maintenance. Subsequent modules focus on categorizing user posts, computing user persona scores, and identifying relevant posts from friends' lists. A quantifying social engagement approach, coupled with matrix factorization techniques, facilitates personalized content suggestions in real-time. An adaptive feedback loop and readability score algorithm also enhance the quality and relevance of content presented to users. Our system offers a comprehensive solution to content filtering and recommendation, fostering a tailored and engaging social media experience while safeguarding user privacy.

H.A.Dimuthu Maduranga Arachchi, G. D. Samarasinghe

Purpose – There is a dearth of evidence on how and when perceived corporate social responsibility (PCSR) contributes to brand evangelism in the consumer behavioural literature, especially during a pandemic situation. In an attempt to examine this phenomenon, this study investigates the effect of fear-of-COVID-19 (Coronavirus disease 2019) and regional identity on PCSR and brand evangelism effect in the South Asian retail context. It theorises linkages mainly from behavioural inhabitation system theory and social identity theory. Design/methodology/approach – A survey was administered to a representative sample of 2,242 retail consumers representing Sri Lanka, Bangladesh, Pakistan and India. Findings – The results revealed a positive impact of PCSR on brand evangelism, but interestingly varying levels of strength of the key relationships based on country-wise fear-of-COVID-19 and regional identity during the pandemic. Practical implications – For the first time, the results of this research shed light on incorporating consumers’ regional identity as well as consumer fear as cultural predictors for better explaining the PCSR and brand evangelism link of nations within a region. This has implications for both theory and practice in the domain of consumer behaviour. Originality/value – The study reflects its originality by revealing the relevance of country level social identity and negative emotions of nations that can manipulate the business results of corporate ethical responsiveness from a consumer culture theory perspective, especially during and just after a crisis. These results underlie what is active inside consumer black box by explaining as to what external stimuli drive consumer collective and moral mind set in a given culture. This adds to the body of knowledge on ethical consumption behaviour more specific to consumer–brand interaction in market crises.

Željka Marčinko Trkulja, Dinko Primorac, Irena Bilić

This paper delves into the concept of socially responsible marketing and its significance in fostering diversity, equity, and inclusion within organizational environments. It elucidates the connection between marketing and corporate social responsibility (CSR), showcasing methods of integrating social responsibility into marketing activities. Ethical principles inherent in socially responsible marketing are delineated, along with examples of CSR programs and projects within marketing initiatives. Furthermore, the paper explores the context and nature of diversity management policies and practices in organizations, highlighting the need for aligning marketing efforts with inclusive practices. It delves into the perception of various antecedents and consequences of diversity, equity, and inclusion at individual, group, and organizational levels, emphasizing the role of marketing in shaping perceptions and fostering inclusivity. Additionally, the paper addresses systemic, structural, organizational, institutional, cultural, and societal obstacles related to diversity, equity, and inclusion, underscoring the importance of socially responsible marketing in overcoming these challenges. It provides insights into how marketing initiatives can contribute to dismantling barriers and promoting diversity and inclusion within diverse organizational settings and workplaces. In conclusion, the paper underscores the pivotal role of socially responsible marketing in advancing diversity, equity, and inclusion agendas within organizational settings. It emphasizes the need for ethical and inclusive marketing practices and offers recommendations for incorporating social responsibility into marketing strategies to foster a more inclusive and equitable business environment.

Haider Jaffar, Aamir Jawad Munir, Malik Muhammad Waqas

Herzberg’s Two-Factor Motivation Theory provides a critical framework for understanding job satisfaction by distinguishing between intrinsic motivators and extrinsic hygiene factors. The research emphasizes a direct proportional relationship between Herzberg’s Two-Factor Theory and job satisfaction, where an increase in intrinsic motivators positively correlates with heightened job satisfaction. Purpose: The purpose of this study is to address the research gap in the healthcare sector by evaluating employee satisfaction through Herzberg’s Two-Factor Theory, providing actionable insights for optimizing workplace motivation within the Punjab Healthcare Commission. Design/Methodology/Approach: This study explores the application of Herzberg's theory in the context of the Punjab Healthcare Commission (PHC), employing a quantitative research approach. A stratified sample of 150 employees, categorized across four grading levels, was analyzed using SPSS software. Findings: Findings highlight that intrinsic factor such as the nature of work, career advancement, and responsibility coupled with recognition significantly enhance job satisfaction. While extrinsic factors like salary and status also contribute to job satisfaction, their impact was comparatively less pronounced. Additionally, supervision and work environment were found to have notable effects, demonstrating the complementary role of hygiene factors alongside motivators

Tatsiana N. Mikhaliova, Evgenia E. Frolova

Is a retrospective review of the U.S. regulatory policy and sanctions imposed on Cuba, citizens and legal entities of this country, as well as against third countries and persons related to this state. The aim is to comprehensively understand the scope of such restrictive measures. The research provides a brief analysis of the impact of such measures on civil and business relations along with examples of secondary sanctions and the use of extraterritorial jurisdiction, which have a negative and long-term impact on the business partners in terms of excessive compliance with restrictions (overcompliance). The authors offer assessment of concepts of economic coercion, extraterritorial jurisdiction, as well as limits of responsibility of private and public actors for breach of legal obligations due to compliance with sanctions restrictions. Continuing the study of issues related to consequences of unlawful unilateral application of restrictive economic measures against a number of states by the U.S., the EU and imposition by countries of their jurisdiction on the parties of a dispute, including those complicated by a foreign element, in the process of dispute resolution , raised by authors' colleagues on scientific research in their published scientific articles (Tsepova E.A. Unprecedented law: Protecting the Russian financial system against the impact of sanctions. RUDN Journal of Law . 2022. Vol. 26. No. 3, 655-677; Ermakova E.P. When the “pro-arbitration” policy of the United States becomes aggressive . Eurasian Law Journal . 2023. No. 5 (180), 77-80; Rusakova E.P., Frolova E.E. Digital disputes in the new legal reality. RUDN Journal of Law. 2022. Vol. 26, No. 3, 695-704), the authors come to the conclusion that it is necessary to develop obligations directly as the duty of businesses to comply with universally recognized norms regarding property, non-discrimination, legal certainty even under the pressure of secondary sanctions and unlawfully expanding extraterritorial jurisdiction of certain countries imposing sanctions, as well as understanding the complex negative impact on the structure of all levels of the economy and sustainable social relations, as well as de jure existence of already designated legal positions on the need to gain consolidated support from all the actors of international communication to overcome the existing rupture: condemnation and recording of illegality in the public law field and forced compliance with such non-legal requirements of certain jurisdictions in the domain of private law relations.