An exploration study on influential factors on information and communication technology
Abstrak
Article history: Received January 15, 2013 Accepted August 12, 2013 Available online August 14 2013 During the past few years, information and communication technology (ICT) has revolutionized banking industry in the world. People are now able to do their business banking activities such as bill payments, transfer funds, etc. through the art of ICT features such as automatic teller machines, internet or telephone banking services. This paper performs an empirical investigation to find important factors influencing ICT implementation in Iranian banking industry. The survey uses factor analysis to find important factors using a questionnaire consist of 26 variables. Cronbach alpha is calculated as 0.901, which validates the questionnaire. The survey detects six factors influencing ICT including efficiency approach, new advanced technological achievements, human resource management, service strategy, growth strategy and supporting systems. © 2014 Growing Science Ltd. All rights reserved.
Topik & Kata Kunci
Penulis (3)
N. Azad
Mehdi Nikanpour
Somayeh Hozouri
Akses Cepat
- Tahun Terbit
- 2014
- Bahasa
- en
- Total Sitasi
- 3×
- Sumber Database
- Semantic Scholar
- DOI
- 10.5267/J.DSL.2013.08.005
- Akses
- Open Access ✓