Trust, Commitment, and Technology: An Integrated Model of Collaborative Governance in Digital Insurance Regulation
Narongsak Sukma, Siriporn Yamnill
The insurance industry faces unprecedented challenges as digital transformation accelerates while regulatory frameworks struggle to keep pace with technological innovation, creating significant risks that require new models of public–private cooperation. This study examines key factors driving effective public–private cooperation in insurance regulation during digital transformation, developing an integrated theoretical framework that combines new public management principles, trust–commitment theory, and information systems participation theory. Using structural equation modeling with data from 546 stakeholders across multiple jurisdictions, we identify critical pathways through which efficiency considerations, accountability mechanisms, change agent activities, and open data initiatives influence collaborative governance outcomes. Analysis reveals three transformative insights that reshape understanding of collaborative governance in digital regulatory environments. First, relational factors serve as essential mediators between technological capabilities and collaborative outcomes, with relationship commitment, principled engagement, and trust collectively explaining nearly half of the variance in public–private cooperation effectiveness. Second, an efficiency–relationship paradox emerges where efficiency pressures simultaneously improve engagement processes while potentially undermining long-term commitment formation, challenging traditional assumptions about efficiency-focused governance approaches. Third, digital enablers function as relationship catalysts rather than mere operational tools, with change agents and open data initiatives proving crucial for trust development and sustained collaboration. The research provides actionable guidance for policymakers implementing AI governance frameworks while advancing theoretical understanding of collaborative governance in digital regulatory environments. Findings demonstrate that technological solutions alone prove insufficient for effective digital governance, requiring explicit integration of relationship-building mechanisms to achieve sustainable public–private cooperation. These contributions prove particularly timely as insurance ecosystems worldwide experience simultaneous technological revolution and intensified regulatory scrutiny.
Psychology, Information technology
Social Media and Mental Health: Lessons Learned from the Psychology Research and Behavior Management Article Collection
Bonsaksen T, Kleppang AL
Tore Bonsaksen,1,2 Annette Løvheim Kleppang3 1Department of Health and Nursing Science, University of Inland Norway, Elverum, Norway; 2Department of Health, VID Specialized University, Stavanger, Norway; 3Department of Public Health and Sport Sciences, University of Inland Norway, Elverum, NorwayCorrespondence: Tore Bonsaksen, Email tore.bonsaksen@inn.no Annette Løvheim Kleppang, Email annette.kleppang@inn.noAbstract: The article collection on social media and mental health attracted the interest of many researchers and resulted in 25 articles published in the collection. In this editorial, the guest advisors for the collection summarize the included studies and some of the most relevant findings from them. Five of the articles are given particular attention, representing both cross-sectional and longitudinal study designs. The article collection brings new and important insights into how mental health is shaped, and how mental health shapes behaviors, in the modern world of social media. It highlights mediational pathways from social media use to mental health problems through cyberbullying, social comparison, and cognitive overload, and from mental health problems to problematic social media use through self-referential processing. It is the guest advisors’ hope that researchers can use the collection, and indeed this editorial providing a synopsis and commentary to the collection, as a point of reference when choosing new research questions to explore and when deciding on certain aspects of design and methodology.Keywords: internet, mediation, mental health, social media
Psychology, Industrial psychology
Optimal Replenishment Policies for Industrial Vending Machines
Karina M. Sindermann, Esma S. Gel, Nesim K. Erkip
Industrial Vending Machines (IVMs) automate the dispensing of a variety of supplies like safety equipment and tools at customer sites, providing 24/7 access while tracking inventory in real-time. Industrial distribution companies typically manage the replenishment of IVMs using periodic schedules, which do not take advantage of these advanced real-time monitoring capabilities. We develop two approaches to optimize the long-term average cost of replenishments and stockouts per unit time: a state-dependent optimal control policy that jointly considers all inventory levels (referred to as trigger set policy) and a fixed cycle policy that optimizes replenishment frequency. We prove the monotonicity of the optimal trigger set policy and leverage it to design a computationally efficient approximate online control framework. Unlike existing methods, which typically handle a very limited number of items due to computational constraints, our approach scales to hundreds of items while achieving near-optimal performance. Leveraging transaction data from our industrial partner, we conduct an extensive set of numerical experiments to demonstrate this claim. Our results show that optimal fixed cycle replenishment reduces costs by 61.7 to 78.6% compared to current practice, with our online control framework delivering an additional 4.1 to 22.9% improvement. Our novel theoretical results provide practical tools for effective replenishment management in this modern vendor-managed inventory context.
Applying Ontologies and Knowledge Augmented Large Language Models to Industrial Automation: A Decision-Making Guidance for Achieving Human-Robot Collaboration in Industry 5.0
John Oyekan, Christopher Turner, Michael Bax
et al.
The rapid advancement of Large Language Models (LLMs) has resulted in interest in their potential applications within manufacturing systems, particularly in the context of Industry 5.0. However, determining when to implement LLMs versus other Natural Language Processing (NLP) techniques, ontologies or knowledge graphs, remains an open question. This paper offers decision-making guidance for selecting the most suitable technique in various industrial contexts, emphasizing human-robot collaboration and resilience in manufacturing. We examine the origins and unique strengths of LLMs, ontologies, and knowledge graphs, assessing their effectiveness across different industrial scenarios based on the number of domains or disciplines required to bring a product from design to manufacture. Through this comparative framework, we explore specific use cases where LLMs could enhance robotics for human-robot collaboration, while underscoring the continued relevance of ontologies and knowledge graphs in low-dependency or resource-constrained sectors. Additionally, we address the practical challenges of deploying these technologies, such as computational cost and interpretability, providing a roadmap for manufacturers to navigate the evolving landscape of Language based AI tools in Industry 5.0. Our findings offer a foundation for informed decision-making, helping industry professionals optimize the use of Language Based models for sustainable, resilient, and human-centric manufacturing. We also propose a Large Knowledge Language Model architecture that offers the potential for transparency and configuration based on complexity of task and computing resources available.
InfraMind: A Novel Exploration-based GUI Agentic Framework for Mission-critical Industrial Management
Liangtao Lin, Zhaomeng Zhu, Tianwei Zhang
et al.
Mission-critical industrial infrastructure, such as data centers, increasingly depends on complex management software. Its operations, however, pose significant challenges due to the escalating system complexity, multi-vendor integration, and a shortage of expert operators. While Robotic Process Automation (RPA) offers partial automation through handcrafted scripts, it suffers from limited flexibility and high maintenance costs. Recent advances in Large Language Model (LLM)-based graphical user interface (GUI) agents have enabled more flexible automation, yet these general-purpose agents face five critical challenges when applied to industrial management, including unfamiliar element understanding, precision and efficiency, state localization, deployment constraints, and safety requirements. To address these issues, we propose InfraMind, a novel exploration-based GUI agentic framework specifically tailored for industrial management systems. InfraMind integrates five innovative modules to systematically resolve different challenges in industrial management: (1) systematic search-based exploration with virtual machine snapshots for autonomous understanding of complex GUIs; (2) memory-driven planning to ensure high-precision and efficient task execution; (3) advanced state identification for robust localization in hierarchical interfaces; (4) structured knowledge distillation for efficient deployment with lightweight models; and (5) comprehensive, multi-layered safety mechanisms to safeguard sensitive operations. Extensive experiments on both open-source and commercial DCIM platforms demonstrate that our approach consistently outperforms existing frameworks in terms of task success rate and operational efficiency, providing a rigorous and scalable solution for industrial management automation.
Data-Driven Energy Modeling of Industrial IoT Systems: A Benchmarking Approach
Dimitris Kallis, Moysis Symeonides, Marios D. Dikaiakos
The widespread adoption of IoT has driven the development of cyber-physical systems (CPS) in industrial environments, leveraging Industrial IoTs (IIoTs) to automate manufacturing processes and enhance productivity. The transition to autonomous systems introduces significant operational costs, particularly in terms of energy consumption. Accurate modeling and prediction of IIoT energy requirements are critical, but traditional physics- and engineering-based approaches often fall short in addressing these challenges comprehensively. In this paper, we propose a novel methodology for benchmarking and analyzing IIoT devices and applications to uncover insights into their power demands, energy consumption, and performance. To demonstrate this methodology, we develop a comprehensive framework and apply it to study an industrial CPS comprising an educational robotic arm, a conveyor belt, a smart camera, and a compute node. By creating micro-benchmarks and an end-to-end application within this framework, we create an extensive performance and power consumption dataset, which we use to train and analyze ML models for predicting energy usage from features of the application and the CPS system. The proposed methodology and framework provide valuable insights into the energy dynamics of industrial CPS, offering practical implications for researchers and practitioners aiming to enhance the efficiency and sustainability of IIoT-driven automation.
Cooling Under Convexity: An Inventory Control Perspective on Industrial Refrigeration
Vade Shah, Yohan John, Ethan Freifeld
et al.
Industrial refrigeration systems have substantial energy needs, but optimizing their operation remains challenging due to the tension between minimizing energy costs and meeting strict cooling requirements. Load shifting--strategic overcooling in anticipation of future demands--offers substantial efficiency gains. This work seeks to rigorously quantify these potential savings through the derivation of optimal load shifting policies. Our first contribution establishes a novel connection between industrial refrigeration and inventory control problems with convex ordering costs, where the convexity arises from the relationship between energy consumption and cooling capacity. Leveraging this formulation, we derive three main theoretical results: (1) an optimal algorithm for deterministic demand scenarios, along with proof that optimal trajectories are non-increasing (a valuable structural insight for practical control); (2) performance bounds that quantify the value of load shifting as a function of cost convexity, demand variability, and temporal patterns; (3) a computationally tractable load shifting heuristic with provable near-optimal performance under uncertainty. Numerical simulations validate our theoretical findings, and a case study using real industrial refrigeration data demonstrates an opportunity for improved load shifting.
Towards solving industrial integer linear programs with Decoded Quantum Interferometry
Francesc Sabater, Ouns El Harzli, Geert-Jan Besjes
et al.
Optimization via decoded quantum interferometry (DQI) has recently gained a great deal of attention as a promising avenue for solving optimization problems using quantum computers. In this paper, we apply DQI to an industrial optimization problem in the automotive industry: the vehicle option-package pricing problem. Our main contributions are 1) formulating the industrial problem as an integer linear program (ILP), 2) converting the ILP into instances of max-XORSAT, and 3) developing a detailed quantum circuit implementation for belief propagation, a heuristic algorithm for decoding LDPC codes. Thus, we provide a full implementation of the DQI algorithm using Belief Propagation, which can be applied to any industrially relevant ILP by first transforming it into a max-XORSAT instance. We also evaluate the effectiveness of our implementation by benchmarking it against both Gurobi and a random sampling baseline.
ChatGPT is not ready yet for use in providing mental health assessment and interventions
Ismail Dergaa, Ismail Dergaa, Ismail Dergaa
et al.
BackgroundPsychiatry is a specialized field of medicine that focuses on the diagnosis, treatment, and prevention of mental health disorders. With advancements in technology and the rise of artificial intelligence (AI), there has been a growing interest in exploring the potential of AI language models systems, such as Chat Generative Pre-training Transformer (ChatGPT), to assist in the field of psychiatry.ObjectiveOur study aimed to evaluates the effectiveness, reliability and safeness of ChatGPT in assisting patients with mental health problems, and to assess its potential as a collaborative tool for mental health professionals through a simulated interaction with three distinct imaginary patients.MethodsThree imaginary patient scenarios (cases A, B, and C) were created, representing different mental health problems. All three patients present with, and seek to eliminate, the same chief complaint (i.e., difficulty falling asleep and waking up frequently during the night in the last 2°weeks). ChatGPT was engaged as a virtual psychiatric assistant to provide responses and treatment recommendations.ResultsIn case A, the recommendations were relatively appropriate (albeit non-specific), and could potentially be beneficial for both users and clinicians. However, as complexity of clinical cases increased (cases B and C), the information and recommendations generated by ChatGPT became inappropriate, even dangerous; and the limitations of the program became more glaring. The main strengths of ChatGPT lie in its ability to provide quick responses to user queries and to simulate empathy. One notable limitation is ChatGPT inability to interact with users to collect further information relevant to the diagnosis and management of a patient’s clinical condition. Another serious limitation is ChatGPT inability to use critical thinking and clinical judgment to drive patient’s management.ConclusionAs for July 2023, ChatGPT failed to give the simple medical advice given certain clinical scenarios. This supports that the quality of ChatGPT-generated content is still far from being a guide for users and professionals to provide accurate mental health information. It remains, therefore, premature to conclude on the usefulness and safety of ChatGPT in mental health practice.
Optimal Trade and Industrial Policies in the Global Economy: A Deep Learning Framework
Zi Wang, Xingcheng Xu, Yanqing Yang
et al.
We propose a deep learning framework, DL-opt, designed to efficiently solve for optimal policies in quantifiable general equilibrium trade models. DL-opt integrates (i) a nested fixed point (NFXP) formulation of the optimization problem, (ii) automatic implicit differentiation to enhance gradient descent for solving unilateral optimal policies, and (iii) a best-response dynamics approach for finding Nash equilibria. Utilizing DL-opt, we solve for non-cooperative tariffs and industrial subsidies across 7 economies and 44 sectors, incorporating sectoral external economies of scale. Our quantitative analysis reveals significant sectoral heterogeneity in Nash policies: Nash industrial subsidies increase with scale elasticities, whereas Nash tariffs decrease with trade elasticities. Moreover, we show that global dual competition, involving both tariffs and industrial subsidies, results in lower tariffs and higher welfare outcomes compared to a global tariff war. These findings highlight the importance of considering sectoral heterogeneity and policy combinations in understanding global economic competition.
Econometrics and Formalism of Psychological Archetypes of Scientific Workers with Introverted Thinking Type
Eldar Knar
The chronological hierarchy and classification of psychological types of individuals are examined. The anomalous nature of psychological activity in individuals involved in scientific work is highlighted. Certain aspects of the introverted thinking type in scientific activities are analyzed. For the first time, psychological archetypes of scientists with pronounced introversion are postulated in the context of twelve hypotheses about the specifics of professional attributes of introverted scientific activities. A linear regression and Bayesian equation are proposed for quantitatively assessing the econometric degree of introversion in scientific employees, considering a wide range of characteristics inherent to introverts in scientific processing. Specifically, expressions for a comprehensive assessment of introversion in a linear model and the posterior probability of the econometric (scientometric) degree of introversion in a Bayesian model are formulated. The models are based on several econometric (scientometric) hypotheses regarding various aspects of professional activities of introverted scientists, such as a preference for solo publications, low social activity, narrow specialization, high research depth, and so forth. Empirical data and multiple linear regression methods can be used to calibrate the equations. The model can be applied to gain a deeper understanding of the psychological characteristics of scientific employees, which is particularly useful in ergonomics and the management of scientific teams and projects. The proposed method also provides scientists with pronounced introversion the opportunity to develop their careers, focusing on individual preferences and features.
Advancements in Point Cloud-Based 3D Defect Detection and Classification for Industrial Systems: A Comprehensive Survey
Anju Rani, Daniel Ortiz-Arroyo, Petar Durdevic
In recent years, 3D point clouds (PCs) have gained significant attention due to their diverse applications across various fields, such as computer vision (CV), condition monitoring (CM), virtual reality, robotics, autonomous driving, etc. Deep learning (DL) has proven effective in leveraging 3D PCs to address various challenges encountered in 2D vision. However, applying deep neural networks (DNNs) to process 3D PCs presents unique challenges. This paper provides an in-depth review of recent advancements in DL-based industrial CM using 3D PCs, with a specific focus on defect shape classification and segmentation within industrial applications. Recognizing the crucial role of these aspects in industrial maintenance, the paper offers insightful observations on the strengths and limitations of the reviewed DL-based PC processing methods. This knowledge synthesis aims to contribute to understanding and enhancing CM processes, particularly within the framework of remaining useful life (RUL), in industrial systems.
The systemic nature of duty of care in coaching: coach, client, customer and beyond
Benita Mayhead
Duty of care is part of the ethical framework of conduct in how coaches act, and whilst codes of ethics can help guide coaches, they do not address the complexity of duty of care. The executive coach's role is complicated as they operate in tripartite relationships which include the coach, the client and the customer. This qualitative research involved interviews with thirty executive coaches where duty of care in coaching was explored. This article discusses one of the practical contributions of the study, how a coach’s duty of care is systemic and includes all those in the coaching relationship.
Special aspects of education, Industrial psychology
Acute disseminated encephalomyelitis and chronic mania
Nalakath Arakkal Uvais
Psychiatry, Industrial psychology
Modeling Digital Penetration of the Industrialized Society and its Ensuing Transfiguration
Johannes Vrana, Ripudaman Singh
The Fourth Industrial Revolution, ushered by the deeper integration of digital technologies into professional and social spaces, provides an opportunity to meaningfully serve society. Humans have tremendous capability to innovatively improve social well-being when the situation is clear. Which was not the case during the first three revolutions. Thus, society has been accepting lifestyle changes willingly and several negative consequences unwillingly. Since the fourth one is still in its infancy, we can control it better. This paper presents a unified model of the industrialized ecosystem covering value creation, value consumption, enabling infrastructure, required skills, and additional governance. This design thinking viewpoint, which includes the consumer side of digital transformation, sets the stage for the next major lifestyle change, termed Digital Transfiguration. For validation and ease of comprehension, the model draws upon the well-understood automobile industry. This model unifies the digital penetration of both industrial creation and social consumption, in a manner that aligns several stakeholders on their transformation journey.
On the use of learning-based forecasting methods for ameliorating fashion business processes: A position paper
Geri Skenderi, Christian Joppi, Matteo Denitto
et al.
The fashion industry is one of the most active and competitive markets in the world, manufacturing millions of products and reaching large audiences every year. A plethora of business processes are involved in this large-scale industry, but due to the generally short life-cycle of clothing items, supply-chain management and retailing strategies are crucial for good market performance. Correctly understanding the wants and needs of clients, managing logistic issues and marketing the correct products are high-level problems with a lot of uncertainty associated to them given the number of influencing factors, but most importantly due to the unpredictability often associated with the future. It is therefore straightforward that forecasting methods, which generate predictions of the future, are indispensable in order to ameliorate all the various business processes that deal with the true purpose and meaning of fashion: having a lot of people wear a particular product or style, rendering these items, people and consequently brands fashionable. In this paper, we provide an overview of three concrete forecasting tasks that any fashion company can apply in order to improve their industrial and market impact. We underline advances and issues in all three tasks and argue about their importance and the impact they can have at an industrial level. Finally, we highlight issues and directions of future work, reflecting on how learning-based forecasting methods can further aid the fashion industry.
Query-based Industrial Analytics over Knowledge Graphs with Ontology Reshaping
Zhuoxun Zheng, Baifan Zhou, Dongzhuoran Zhou
et al.
Industrial analytics that includes among others equipment diagnosis and anomaly detection heavily relies on integration of heterogeneous production data. Knowledge Graphs (KGs) as the data format and ontologies as the unified data schemata are a prominent solution that offers high quality data integration and a convenient and standardised way to exchange data and to layer analytical applications over it. However, poor design of ontologies of high degree of mismatch between them and industrial data naturally lead to KGs of low quality that impede the adoption and scalability of industrial analytics. Indeed, such KGs substantially increase the training time of writing queries for users, consume high volume of storage for redundant information, and are hard to maintain and update. To address this problem we propose an ontology reshaping approach to transform ontologies into KG schemata that better reflect the underlying data and thus help to construct better KGs. In this poster we present a preliminary discussion of our on-going research, evaluate our approach with a rich set of SPARQL queries on real-world industry data at Bosch and discuss our findings.
MICOSE4aPS: Industrially Applicable Maturity Metric to Improve Systematic Reuse of Control Software
Birgit Vogel-Heuser, Eva-Maria Neumann, Juliane Fischer
automated Production Systems (aPS) are highly complex, mechatronic systems that usually have to operate reliably for many decades. Standardization and reuse of control software modules is a core prerequisite to achieve the required system quality in increasingly shorter development cycles. However, industrial case studies in the field of aPS show that many aPS companies still struggle with strategically reusing software. This paper proposes a metric-based approach to objectively measure the maturity of industrial IEC 61131-based control software in aPS (MICOSE4aPS) to identify potential weaknesses and quality issues hampering systematic reuse. Module developers in the machine and plant manufacturing industry can directly benefit as the metric calculation is integrated into the software engineering workflow. An in-depth industrial evaluation in a top-ranked machine manufacturing company in food packaging and an expert evaluation with different companies confirmed the benefit to efficiently manage the quality of control software.
Design Guidelines for Improving User Experience in Industrial Domain-Specific Modelling Languages
Rohit Gupta, Nico Jansen, Nikolaus Regnat
et al.
Domain-specific modelling languages (DSMLs) help practitioners solve modelling challenges specific to various domains. As domains grow more complex and heterogeneous in nature, industrial practitioners often face challenges in the usability of graphical DSMLs. There is still a lack of guidelines that industrial language engineers should consider for improving the user experience (UX) of these practitioners. The overall topic of UX is vast and subjective, and general guidelines and definitions of UX are often overly generic or tied to specific technological spaces. To solve this challenge, we leverage existing design principles and standards of human-centred design and UX in general and propose definitions and guidelines for UX and user experience design (UXD) aspects in graphical DSMLs. In this paper, we categorize the key UXD aspects, primarily based on our experience in developing industrial DSMLs, that language engineers should consider during graphical DSML development. Ultimately, these UXD guidelines help to improve the general usability of industrial DSMLs and support language engineers in developing better DSMLs that are independent of graphical modelling tools and more widely accepted by their users.