Hasil untuk "Business communication. Including business report writing, business correspondence"

Halina Sierocka

This short paper aims to highlight and concisely explore – but not  address in depth -some aspects related to translating and teaching English for specific purposes (mainly English for Legal Purposes) The following questions will be briefly considered: What is the impact of comparative law on legal translation? How can tricky terms in legal translation be taught effectively? How can mediation activities and student self-reflection be utilised to train legal skills? How can teaching plain English to PhD students improve their writing in a scientific context? The paper starts with a brief introduction to the concept of language and communication for specific purposes, with a particular emphasis put on English for Legal Purposes. The second section of the essay refers to issues connected with legal translation; its specificity and the role of comparative law in the quality of translation and interpretation. The third and last part of the paper is dedicated to the issue of instructing languages for specific purposes. It mainly tackles the problem of equipping students with such linguistic competencies, skills, and knowledge which are most valuable for their study and work.

K. Marriott, Bongshin Lee, M. Butler et al.

driven communication by business, government, and science. Furthermore, the use and need for visualizations is not just confined to data experts: Data visualizations are becoming ubiquitous in textbooks, presentations, and reports, as well as in popular media, both online and in print. The design of these visualizations, however, is premised on implicit assumptions about the reader's sensory, cognitive, and motor abilities. People without these abilities are ultimately disenfranchised, and access to the benefits of data visualization and to the underlying information is limited. Data visualizations, such as statistical charts, diagrams, and maps, are an effective means to represent, analyze, and explore data as well as identify and communicate insights. They take advantage of the human visual system’s high bandwidth, parallel processing, and ability to quickly recognize patterns. For instance, a table of numbers may be hard to understand, while those same numbers shown in a graphic form (such as a line chart) will immediately reveal a steadily increasing trend. For these reasons, interactive data visualization is central to both exploratory data analysis and dataD Insights → Lack of accessible access to data visualizations is a significant equity issue. → It's not only visual impairments that can restrict access but also other kinds of disabilities including cognitive and learning disabilities, and motor disabilities. → Overcoming this challenge requires visualization practitioners, visualization and accessibility researchers, and the relevant disability communities to work together.

Emily Barrow DeJeu

Studies of the grant proposal tend to conflate academic research grant proposals with other kinds of nonprofit grant proposal genres, even though research and nonprofit grant proposals have different audiences and goals. To address this gap, this study draws on the Aristotelian concept of topoi (or typical arguments) and uses corpus analysis, interview, and coding methods to answer the question, what topoi distinguish the academic research and nonprofit grant proposal genres? Findings suggest key differences in the topoi that research and nonprofit proposals use to advocate for problems and outcomes, set goals, and establish credibility.

A. Y. Athish, S. K G, S. M

A system that properly converts spoken language into written text is what the voice recognition and transcription project seeks to create. The system will analyze audio inputs and turn them into text using a variety of methods, including neural networks, language modeling, and acoustic modeling. The project's main goal is to increase transcription accuracy by tackling issues, including speaker accents, background noise, and audio quality. To make sure the system is capable of properly transcribing various speech varieties, it will be put to the test using a range of audio sources. The system's performance and limitations will be covered in a report that will accompany a functioning prototype of the voice recognition and transcription system. The project's findings will help numerous businesses that rely on voice recognition and transcription technologies improve communication, accessibility, and production.

K. P. Amin, M. Griffiths, Deena Dimple Dsouza

The novel coronavirus disease 2019 (COVID-19) pandemic has brought the entire world to a relative standstill, affecting millions worldwide at the time of writing (June 24, 2020) (World Health Organization [WHO] 2020). With the absence of an effective vaccine, public health measures have been implemented by governments worldwide, such as quarantine, closing workplaces (including schools and businesses), and spatial distancing (Nussbaumer-Streit et al. 2020). To combat the spread of COVID-19, the Indian government implemented nationwide lockdown measures and self-isolation policies. In the Indian context, “lockdown” refers to individuals staying at home while completely restricting the movement of the population inside and outside of specific areas except for essential activities (health visits, purchasing for essential items, and providing essential work) (Lippi et al. 2020). As a consequence, the measures have led to occupational and educational disruption and psychological distress for many individuals. One area that has been relatively unaffected during the pandemic is the gaming industry, with user engagement growing considerably during this period (Javed 2020). For example, WinZo Games, an Indian-based gaming company, have reported three times more user engagement and 30% higher traffic in online mobile gaming. Around 35% higher usage has been observed in multi-player modes in comparison with single-user modes, a trend also found elsewhere (Bora 2020). Similarly, Paytm First Games, an Indian mobile-based online gaming International Journal of Mental Health and Addiction https://doi.org/10.1007/s11469-020-00358-1

Maria Petrescu, P. Kitchen, Costinel Dobre et al.

Purpose This study aims to formulate a new framework for identifying deception in consumer reviews through the lens of interpersonal deception theory (IDT) and the persuasion knowledge model (PKM). It evaluates variables contributing to consumer intentions to purchase after reading deceptive reviews and proposes deception identification cues to be incorporated into the interpersonal communication theoretical framework. Design/methodology/approach The first study is qualitative and quantitative, based on sentiment and lexical analysis of 1,000 consumer reviews. The second study uses the US national consumer survey with a partial least squares partial least squares-structural equation modeling and a process-based mediation–moderation analysis. Findings This study shows deceptive characteristics that cannot be dissimulated by reviewing consumers that represent review legitimacy based on review valence, authenticity, formalism and analytical writing. The results also support the central role of consumer suspicion of an ulterior motive, with a direct and mediation effect regarding consumer emotions and intentions, including brand trust and purchase intentions. Research limitations/implications This paper presents a new framework for identifying deception in consumer reviews based on IDT and PKM, adding new theoretical elements that help adapt these theories to written digital communication specificities. This study clarifies the role of suspicion in a deceptive communication context and shows the variables contributing to consumers’ purchase intention after reading deceptive reviews. The results also emphasize the benefits of lexical analysis in identifying deceptive characteristics of reviews. Practical implications Companies can consider the vulnerability of certain generations based on lower levels of suspicions and different linguistic cues to detect deception in reviews. Long-term, marketers can also implement deception identification practices as potential new business models and opportunities. Social implications Policymakers and regulators need to consider critical deception cues and the differences in suspicion levels among segments of consumers in the formulation of preventative and deception management measures. Originality/value This study contributes to the literature by formulating a new framework for identifying deception in consumer reviews, adapted to the characteristics of written digital communication. This study emphasizes deception cues in electronic word-of-mouth and provides additional opportunities for theorizing deception in electronic communication.

Deo Shao, H. Mwangakala, F. Ishengoma et al.

Purpose The emergency of the COVID-19 pandemic has affected organizations differently, leading to adopting alternative business operation models, including digital technologies. The rapid adoption of digital technologies during the COVID-19 pandemic demonstrates how adaptive technologies intersect with human and social institutions in potentially risky or inequitable ways. However, the sustenance of the digital transformations (DTs) induced by the COVID-19 crisis is still unclear. Thus, this study aims to evaluate the sustenance of DTs accelerated by the emergence of the COVID-19 pandemic response in the Tanzanian context amid the crisis. Design/methodology/approach The study used a qualitative approach that included a literature review and semi-structured interviews with Information and Communication Technology (ICT) personnel from selected public institutions in Tanzania. The interviews elicited interviewees’ perspectives on the following: the digital revolution that occurred during the COVID-19 outbreak; how it affects their work; and the country’s future digital landscape. Additionally, a literature analysis established and generalized the practices used by the governments during the COVID-19 crisis. Findings The results show that there is enormous, colossal press toward adopting digital solutions. The use of digital technologies, such as digital payments, e-commerce, telemedicine and online education, has attracted the attention of businesses and individuals in Tanzania. Consequently, the move has enabled the country to cope with the cascading impacts of the COVID-19 pandemic and progressive economic recovery to achieve its development goals. Furthermore, the findings offer policy strategies for taking the induced DTs to the next level and sustaining it. Originality/value This study reports the lessons from the DTs induced by COVID-19 and their sustenance. It also contributes toward forward-thinking reforms and policy measures that could help Tanzania and the likes harness the DTs'’ potential in the wake of the pandemic.

Sheena Carlisle, Karam Zaki, Mohammed Ahmed et al.

Tourism is fundamental to the economy of Wales, and the government tourism plan 2020–2025 centres on sustainable development. This paper presents a quantitative analysis of research undertaken by the Next Tourism Generation Alliance (NTGA) project in Wales evidencing sustainability skills gaps. Survey data collected from five tourism sectors, accommodation, food and beverage, destination management, visitor attractions, travel agents and tour operators, show that the highest green and social skills gaps were identified in food and beverage businesses, whilst accommodation reported the lowest skills gaps. The effect of the type of tourism sector, business size and job level on green skills gaps perceptions was found to be insignificant, which indicates that training in sustainability skills is considered important regardless of these variables. The effect of type of tourism activity on perceptions of social skills gaps including personal and communication was significant. Addressing skills gaps is crucial given the significance of the industry in the national economy and the need for recovery from COVID-19. Tourism is one of the worst affected industries in the pandemic, and global market research and policy guidance highlight the importance of sustainable tourism development to ensure a resilient recovery.

Muhammad Andre Alkahfi, Zuhrinal M Nawaw

When it comes to establishing relationships with others in the business world, ethics plays an important role. Business ethics plays an important role in determining the success or failure of a company. Practicing good corporate ethics can also improve communication and foster mutual trust between colleagues. In running a company, you have to focus on two things. The first is aware of and considers the needs and emotions of others. The second reason is to avoid avoiding other people, because corporate ethics vary widely between cultures and countries. The purpose of writing this article is to find out how Business Ethics in Business Companies in the Globalization Era. The author of this article uses observation techniques as a research strategy, as well as library research methods. Based on the discussion in this article, the level of trust that each member of the business community has with each other is influenced by business ethics. There are a variety of stakeholders impacting each other, including businesses, suppliers and end users. Each of these components must uphold ethical standards so that the foundation of trust is well maintained.  Keywords: Bussiness,Ethics, Globalization, Company.

R. Steiger, Andrea Damm, Franz Prettenthaler et al.

Abstract Winter tourism is an often-mentioned example of industries with high sensitivity to climatic changes. Existing reviews are either focusing on one activity and/or type of tourism or represent a global overview. What is missing are regional or country-specific assessments of both climate change impacts on winter tourism and this sector's contribution to climate change shedding light on potential vulnerability and adaptation as well as mitigation options of this economic sector. This paper contributes to fill this gap by investigating Austrian winter tourism's vulnerability, adaptation to and mitigation of climate change. The paper at hand is part of a special report on tourism, which has been developed by leading research institutions in Austria supported by selected experts and stakeholders. Research and communication needs are addressed including the need for climate risk assessments for businesses, research on tipping points in tourism demand as well as opportunities for non snow related tourism products and needs of non-skiers. As evidence on the sector's contribution to CO2 in Austria is scarce, better knowledge of the status quo and monitoring is required.

P. Wesley Routon, John Marinan, Marvin Bontrager

We analyze the self-rated writing skills of graduating business majors and perceptions on how much these skills changed during college. Subjective skill measures may be good proxies of objective skills, and affect outcomes such as career goals, job applications, and graduate school enrollment. The sample includes 436,370 students from 619 different institutions. On average and all else equal, business majors are estimated to be 17.6% less likely to report high writing skills at graduation when compared with other students and 11.5% less likely to report high gains in these skills during college. Average differences across disciplines are often large.

Elena de la Cova

The language used in a product or service has an extraordinary impact on the creation of its brand and on its online success. As localization is a key aspect of a globalized business, attention should be given to the localization of brand language to ensure global consistency. This study explores brand language localization problems in an online help corpus. Specifically, it analyzes the problems posed by the localization of brand names and terms in the pre-translation phase, following Nord’s pre-translation text analysis theory (2012). The main objective of the study is to understand the nature of identified brand language problems (professional purposes) and examine them (research purposes). The method implemented is a qualitative, interpretative analysis of a monolingual corpus in English comprising representative extracts from the Dropbox and Google Drive Online Help systems. The study is part of a wider research project exploring the concept of localization problems in online help localization.

Mónica García Solarte, Andres Ramiro Azuero Rodriguez, Alex Fernando Pérez Libreros

This paper studies the relationship between Organizational Culture and the gender of the manager of small and medium-sized companies in the city of Cali (Colombia). A survey was made to 364 managers of companies from different economic sectors. Following the Cameron-Quinn method, indexes of the types of Organizational Culture are elaborated: Clan, Adhocratic, Market and Hierarchical. In addition, indexes are elaborated based on the principal components method as an alternative way of elaborating the indexes of culture types. A regression analysis is performed between the obtained indexes and the gender of the manager, controlling for various characteristics of the companies. It was found that companies managed by women tend to agree less with the practices and values of the Hierarchical Culture than companies managed by men. For the other 3 types of Organizational Culture, no significant differences were found between male- and female-led companies

Tone Holt Nielsen

English is now the corporate language of many multinational corporations (MNCs) worldwide. However, when English is used as a shared language resource, a lingua franca, its use may be both fluid and local, and the characteristics of its local use should then be explored. This article therefore investigates English used as a Business Lingua Franca (BELF) in MNCs in Norway through task-based interviews with Norwegian business professionals about their need for and use of BELF. The findings indicate that business professionals need to use it frequently, and for both routine and more complex tasks, like demanding business meetings. While getting the job done was paramount to all, several associated NS-like ‘correct’ usage with ‘professionalism.’ Their BELF use was characterized by local, ‘company speak’, translingual practices and the accommodation of both non-native (NNS) and native (NS) speakers of English, and the ways in which the latter were accommodated displayed a more positive attitude to these interlocutors than has been found in similar studies. This article argues that English used as a corporate language is a complex phenomenon requiring business professionals to have a wide set of communication resources and the ability to use the language flexibly. 

Nitesh Bharosa, Frans Hietbrink, Lars Mosterd et al.

Over the years, several governments around the world have introduced a version of Standard Business Reporting (SBR) for information exchange with public agencies. Their main goals are to ease the reporting burden for businesses and the regulatory burden for government agencies. This paper takes a look at the adoption numbers in the Netherlands over multiple years. The objective of this paper is to analyse the adoption rates and explain them by revealing the steering instruments employed by government agencies looking to positive-ly influence SBR adoption. Our dataset consists of the total number of reports submitted using SBR towards the Tax Office, Chamber of Commerce and Industry, and the Education Executive Agency. Quantitative data analysis reveals different adoption rates and patterns in the aforementioned reporting chains. We found that adoption was positively influenced using a deliberate and fine-tuned set of steering instruments, including public-private governance, open communication and knowledge exchange, mandation, software community engagement and technical configuration (use of interfaces that match the sector specific reporting capabilities). When considering these steering instruments, policy makers and practitioners need to balance progressive standard setting and steady implementation.

Ryoko Yamashita, Harue Arao, Ayumi Takao et al.

Arribas-Fernández, Iván, Espinós-Vañó, María Dolores, García, Fernando

A main problem for socially responsible investors is deciding which companies should be included in their investment portfolio. Small investors may decide not to invest in companies they know are not behaving responsibly. Therefore, discredited companies will not be included in their portfolios, as they will understand those companies cannot be defined as ethical. To implement this procedure properly and apply it to big portfolios is a complex exercise which requires big amounts of information and the problems faced by investors applying such exclusion criteria to select their portfolio.

D. Yousef

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