{"results":[{"id":"arxiv_2601.18833","title":"Agentic Business Process Management Systems","authors":[{"name":"Marlon Dumas"},{"name":"Fredrik Milani"},{"name":"David Chapela-Campa"}],"abstract":"Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others focus on orchestrating the execution of end-to-end processes. The rise of Generative and Agentic Artificial Intelligence (AI) is opening the way for another such wave. However, this wave is poised to be different because it shifts the focus from automation to autonomy and from design-driven management of business processes to data-driven management, leveraging process mining techniques. This position paper, based on a keynote talk at the 2025 Workshop on AI for BPM, outlines how process mining has laid the foundations on top of which agents can sense process states, reason about improvement opportunities, and act to maintain and optimize performance. The paper proposes an architectural vision for Agentic Business Process Management Systems (A-BPMS): a new class of platforms that integrate autonomy, reasoning, and learning into process management and execution. The paper contends that such systems must support a continuum of processes, spanning from human-driven to fully autonomous, thus redefining the boundaries of process automation and governance.","source":"arXiv","year":2026,"language":"en","subjects":["cs.AI","cs.SE"],"url":"https://arxiv.org/abs/2601.18833","pdf_url":"https://arxiv.org/pdf/2601.18833","is_open_access":true,"published_at":"2026-01-25T20:13:57Z","score":70},{"id":"doaj_10.33890/innova.v11.n1.2026.2885","title":"Comunicación inclusiva en la educación superior: estrategias y su impacto en la inclusión de estudiantes con necesidades educativas específicas","authors":[{"name":"Ronny Enrique Santana-Estrella"},{"name":"Evelyn Karina García-Carranza"},{"name":"Nohelia Nathalie Armas-Bustos"}],"abstract":"\n\n\nEste estudio analiza la influencia de las estrategias de comunicación en la inclusión de estudiantes con necesidades educativas específicas, centrándose en aquellos con discapacidad visual, en la Facultad de Ciencias de la Comunicación Social de la Universidad de Guayaquil. El propósito es identificar las barreras comunicacionales y las prácticas efectivas que favorecen entornos de aprendizaje equitativos en el aula. Se aplicó un enfoque cualitativo, mediante entrevistas semiestructuradas a estudiantes con discapacidad visual y a diez docentes que han participado en experiencias inclusivas. Los datos fueron procesados a través de un análisis temático, identificando patrones relacionados con la comunicación, la accesibilidad y la interacción pedagógica. Los hallazgos muestran que las estrategias de comunicación inclusivas como el uso de recursos tecnológicos, materiales adaptados, lenguaje inclusivo y la empatía de la relación con docente y el estudiante contribuyen al fortalecimiento de la participación y el rendimiento académico de los estudiantes con discapacidad visual.  No obstante, se evidencian limitaciones asociadas a la escasa capacitación docente en este ámbito, la falta de lineamientos institucionales claros y la insuficiente integración de criterios de accesibilidad en los programas académicos. El estudio confirma que las estrategias comunicacionales desempeñan un papel central en la inclusión en la educación superior. Se recomienda mejorar la implementación de políticas institucionales, y el uso sistemático de tecnologías adaptativas. Más allá de la accesibilidad, los resultados resaltan la importancia de construir una cultura universitaria justa, participativa y sensible.\n\n\n\n\n \n","source":"DOAJ","year":2026,"language":"","subjects":["Education (General)","Business"],"doi":"10.33890/innova.v11.n1.2026.2885","url":"https://revistas.uide.edu.ec/index.php/innova/article/view/2885","is_open_access":true,"published_at":"","score":70},{"id":"doaj_https://doi.org/10.31338/1641-2478pe.2.25.6","title":"Competitiveness of Poland in the export of knowledge-intensive business services (KIBS) during EU membership","authors":[{"name":"Joanna Wyszkowska-Kuna"}],"abstract":"The aim of this article is to assess the competitiveness and specialisation of Polish knowledge-intensive business services (KIBS) export during the years 2004–2022. The product mapping method is used, which is based on the values of two indicators, i.e.: the normalised revealed comparative advantage index (NRCA) and the trade balance index (TBI). The study contributes to the academic literature by: (1) identifying the leading exported KIBS as well as KIBS with the potential to gain comparative advantage in Polish exports; (2) examining export competitiveness and specialisation in very narrow KIBS categories for the entire period of Poland's participation in European Single Market; (3) comparing the competitiveness and export specialisation of the KIBS sector in Poland in the EU and non-EU markets. The empirical results demonstrate that some of the KIBS industries in Poland have improved their competitiveness during the period of EU membership, but rather in exports outside the EU than to the EU. This may be due to strong competition in EU market and the fact that distance does not play a significant role in trade in services, especially in case of KIBS delivered online (e.g. computer services). Poland has developed a regional specialisation in the export of accountancy services, which is proved by the highest values of both indicators for this category, compared to other KIBS categories in Poland and compared to other EU countries. On the other hand, computer services appeared to be the leading exported product from the KIBS sector, but only outside the EU. Unfortunately, despite the upward trends, the importance of the leading exported KIBS in Polish exports is still small, especially in EU market. Therefore, it is necessary to take further actions aimed at strengthening the competitiveness of the KIBS sector in Poland, and the support for investments in human capital, digital transformation and R\u0026D is crucial.","source":"DOAJ","year":2025,"language":"","subjects":["Political science","Social Sciences"],"doi":"https://doi.org/10.31338/1641-2478pe.2.25.6","url":"http://przegladeuropejski.com.pl/gicid/pdf/01.3001.0055.1680","pdf_url":"http://przegladeuropejski.com.pl/gicid/pdf/01.3001.0055.1680","is_open_access":true,"published_at":"","score":69},{"id":"doaj_10.3390/systems13080620","title":"Do China State-Level Economic and Technological Development Zones Have a Positive Effect on Regional Total Factor Productivity? A Perspective Based on the Moderating Effect of Transportation Infrastructure","authors":[{"name":"Mengshang Liang"},{"name":"Changxin Xu"},{"name":"Mingxian Li"},{"name":"Yang Lu"}],"abstract":"With the deceleration of China’s economic growth, the crude economic model will progressively diminish in its competitive edge, thereby posing challenges for state-level economic and technological development zones (ETDZs) in terms of transitioning their development model and grappling with low levels of total factor productivity (TFP). This study aims to evaluate the TFP of prominent cities in China, examine the influence of the establishment of state-level ETDZs on urban TFP, and investigate the moderating effect of transportation infrastructure on this relationship. The results show that the aggregate TFP of Chinese urban areas declined from 1999 to 2020, a trend linked to structural economic adjustments and persistent underutilization of capital in several regions. The establishment of state-level ETDZs has been found to exert a notable positive influence on regional TFP. The presence of transportation infrastructure plays a moderating role in facilitating state-level ETDZs, thereby enhancing regional TFP. Among various modes of transportation, highways and railways are particularly prominent in this regard. These conclusions provide a theoretical basis and decision-making reference for further unleashing the policy potential of development zones in China.","source":"DOAJ","year":2025,"language":"","subjects":["Systems engineering","Technology (General)"],"doi":"10.3390/systems13080620","url":"https://www.mdpi.com/2079-8954/13/8/620","is_open_access":true,"published_at":"","score":69},{"id":"arxiv_2401.12334","title":"Business Model Contributions to Bank Profit Performance: A Machine Learning Approach","authors":[{"name":"F. Bolivar"},{"name":"Miguel A. Duran"},{"name":"A. Lozano-Vivas"}],"abstract":"This paper analyzes the relation between bank profit performance and business models. Using a machine learning-based approach, we propose a methodological strategy in which balance sheet components' contributions to profitability are the identification instruments of business models. We apply this strategy to the European Union banking system from 1997 to 2021. Our main findings indicate that the standard retail-oriented business model is the profile that performs best in terms of profitability, whereas adopting a non-specialized business profile is a strategic decision that leads to poor profitability. Additionally, our findings suggest that the effect of high capital ratios on profitability depends on the business profile. The contributions of business models to profitability decreased during the Great Recession. Although the situation showed signs of improvement afterward, the European Union banking system's ability to yield returns is still problematic in the post-crisis period, even for the best-performing group.","source":"arXiv","year":2024,"language":"en","subjects":["econ.GN"],"doi":"10.1016/j.ribaf.2022.101870","url":"https://arxiv.org/abs/2401.12334","pdf_url":"https://arxiv.org/pdf/2401.12334","is_open_access":true,"published_at":"2024-01-22T19:54:16Z","score":68},{"id":"arxiv_2401.09473","title":"Business and ethical concerns in domestic Conversational Generative AI-empowered multi-robot systems","authors":[{"name":"Rebekah Rousi"},{"name":"Hooman Samani"},{"name":"Niko Mäkitalo"},{"name":"Ville Vakkuri"},{"name":"Simo Linkola"},{"name":"Kai-Kristian Kemell"},{"name":"Paulius Daubaris"},{"name":"Ilenia Fronza"},{"name":"Tommi Mikkonen"},{"name":"Pekka Abrahamsson"}],"abstract":"Business and technology are intricately connected through logic and design. They are equally sensitive to societal changes and may be devastated by scandal. Cooperative multi-robot systems (MRSs) are on the rise, allowing robots of different types and brands to work together in diverse contexts. Generative artificial intelligence has been a dominant topic in recent artificial intelligence (AI) discussions due to its capacity to mimic humans through the use of natural language and the production of media, including deep fakes. In this article, we focus specifically on the conversational aspects of generative AI, and hence use the term Conversational Generative artificial intelligence (CGI). Like MRSs, CGIs have enormous potential for revolutionizing processes across sectors and transforming the way humans conduct business. From a business perspective, cooperative MRSs alone, with potential conflicts of interest, privacy practices, and safety concerns, require ethical examination. MRSs empowered by CGIs demand multi-dimensional and sophisticated methods to uncover imminent ethical pitfalls. This study focuses on ethics in CGI-empowered MRSs while reporting the stages of developing the MORUL model.","source":"arXiv","year":2024,"language":"en","subjects":["cs.CY","cs.AI"],"url":"https://arxiv.org/abs/2401.09473","pdf_url":"https://arxiv.org/pdf/2401.09473","is_open_access":true,"published_at":"2024-01-12T11:05:32Z","score":68},{"id":"arxiv_2404.00049","title":"Web-based Interactive Narratives to Present Business Processes Models","authors":[{"name":"Márcio Rocha Ferreira"},{"name":"Tadeu Moreira de Classe"},{"name":"Sean Wolfgand Matsui Siqueira"}],"abstract":"Interactive narratives offer a novel approach to presenting business process models, making them more accessible and collaborative. These narratives create a hyper-textual environment that facilitates knowledge exchange and comprehension for ordinary individuals. However, designing such narratives is complex, as business process modelers must accurately identify and translate the graphic elements of a process model into dynamic narrative elements. This research paper introduces the Scripting Your Process (SYP) method, which provides a systematic approach to designing interactive narratives based on business process models. Following the principles of Design Science Research (DSR), a quasi-experimental study demonstrates and evaluates the SYP method. The results show that the SYP method successfully achieves its objective, contributing to the systematic design of interactive narratives derived from business process models. Consequently, individuals who are not experts in business process management can understand these processes in an engaging and gameful manner.","source":"arXiv","year":2024,"language":"en","subjects":["cs.HC"],"url":"https://arxiv.org/abs/2404.00049","pdf_url":"https://arxiv.org/pdf/2404.00049","is_open_access":true,"published_at":"2024-03-25T14:04:16Z","score":68},{"id":"arxiv_2310.09802","title":"Exploitation Business: Leveraging Information Asymmetry","authors":[{"name":"Kwangseob Ahn"}],"abstract":"This paper investigates the \"Exploitation Business\" model, which capitalizes on information asymmetry to exploit vulnerable populations. It focuses on businesses targeting non-experts or fraudsters who capitalize on information asymmetry to sell their products or services to desperate individuals. This phenomenon, also described as \"profit-making activities based on informational exploitation,\" thrives on individuals' limited access to information, lack of expertise, and Fear of Missing Out (FOMO).   The recent advancement of social media and the rising trend of fandom business have accelerated the proliferation of such exploitation business models. Discussions on the empowerment and exploitation of fans in the digital media era present a restructuring of relationships between fans and media creators, highlighting the necessity of not overlooking the exploitation of fans' free labor.   This paper analyzes the various facets and impacts of exploitation business models, enriched by real-world examples from sectors like cryptocurrency and GenAI, thereby discussing their social, economic, and ethical implications. Moreover, through theoretical backgrounds and research, it explores similar themes like existing exploitation theories, commercial exploitation, and financial exploitation to gain a deeper understanding of the \"Exploitation Business\" subject.","source":"arXiv","year":2023,"language":"en","subjects":["cs.CY","econ.GN"],"url":"https://arxiv.org/abs/2310.09802","pdf_url":"https://arxiv.org/pdf/2310.09802","is_open_access":true,"published_at":"2023-10-15T11:18:54Z","score":67},{"id":"arxiv_2302.00635","title":"Shared SAT Solvers and SAT Memory in Distributed Business Applications","authors":[{"name":"Sergejs Kozlovičs"}],"abstract":"We propose a software architecture where SAT solvers act as a shared network resource for distributed business applications. There can be multiple parallel SAT solvers running either on dedicated hardware (a multi-processor system or a system with a specific GPU) or in the cloud. In order to avoid complex message passing between network nodes, we introduce a novel concept of the shared SAT memory, which can be accessed (in the read/write mode) from multiple different SAT solvers and modules implementing the business logic. As a result, our architecture allows for the easy generation, diversification, and solving of SAT instances from existing high-level programming languages without the need to think about the network. We demonstrate our architecture on the use case of transforming the integer factorization problem to SAT.","source":"arXiv","year":2023,"language":"en","subjects":["cs.DC","cs.LO"],"doi":"10.1007/978-3-031-09850-5_14","url":"https://arxiv.org/abs/2302.00635","pdf_url":"https://arxiv.org/pdf/2302.00635","is_open_access":true,"published_at":"2023-01-24T13:06:53Z","score":67},{"id":"doaj_https://doi.org/10.46222/ajhtl.19770720.456","title":"Tourism SMMEs Recovery from COVID-19: A Case of SMMEs in the City  of Polokwane, Limpopo province, South Africa","authors":[{"name":"Takalani Ramukumba"}],"abstract":"The tourism industry is dependent on travel and factors that inhibits travel, including pandemics such as COVID-19, may have a profound impact on the industry. Although the precise scope and long-term effects of COVID-19 \r\nhave not yet been determined, industry analysts predict that some irreversible changes will occur in the future. SMMEs, which represent approximately 80% of licensed tourism and tourism-related businesses worldwide, were \r\nacutely affected by the crises. Tourism SMMEs have been more directly affected, as people who live in vulnerable communities who depend on tourism for their livelihoods have been adversely affected by the collapse of SMMEs. \r\nThis research investigated the recovery possibilities of tourism SMMEs from COVID-19 in the city of Polokwane in Limpopo province. This research adopted a qualitative approach with in-depth semi-structured interviews as a \r\ndata collection tool from 13 owners of tourism SMMEs registered in the Polokwane Local Municipality database, the inclusion condition for these SMMEs was that they should have been in operation for a minimum of five (5) \r\nyears and to have been formally registered with the Companies and Intellectual Property Commission of South Africa (CIPC). The key findings of the study shows that tourism SMME owners believe that their businesses will recover to the state they were before COVID-19, though the recovery would be slow and that SMME owners are of the view that the recovery is subject to rooting out of corruption activities withing government. Overall, this study contributes to a deeper understanding of SMMEs resilience and recovery from pandemics and disasters.","source":"DOAJ","year":2023,"language":"","subjects":["Hospitality industry. Hotels, clubs, restaurants, etc. Food service","Business"],"doi":"https://doi.org/10.46222/ajhtl.19770720.456","url":"https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_2_12_5se_1656-1667.pdf","is_open_access":true,"published_at":"","score":67},{"id":"doaj_10.1016/j.ijis.2022.12.005","title":"An exploratory examination of the barriers to innovation and change as perceived by senior management","authors":[{"name":"Dana Alshwayat"},{"name":"Hamzah Elrehail"},{"name":"Esam Shehadeh"},{"name":"Nidal Alsalhi"},{"name":"Mohamed Dawood Shamout"},{"name":"Shafique Ur Rehman"}],"abstract":"The banking industry has undergone significant shifts as innovations have enabled new banking services and created new customer requirements. While banks strive to incorporate innovation and change systems, they also face various obstacles. The primary aim of this qualitative exploratory case study is to determine the key perceived barriers to change and innovation in a Jordanian commercial case bank from the perspective of senior management. Nuanced interpretations were investigated, resulting in new insights that have not been previously obtained from research in this field. The analysis used a qualitative systematic approach to grounded theory articulation that inductively generated new concepts while adhering to highly rigorous standards. The methodology was based on interviews with eight senior managers. The emergent findings revealed that high bureaucracy, lack of communication, lack of employee involvement, middle managers' resistance, and risk aversion were major barriers to innovation and change. Overall, this study contributes to developing a thorough understanding of top managers' perceptions of barriers to innovation and change and offers managers and practitioners guidance on improving organizational conditions to support innovation and change in the banking industry. Finally, this study provides avenues for future research in this area.","source":"DOAJ","year":2023,"language":"","subjects":["Business"],"doi":"10.1016/j.ijis.2022.12.005","url":"http://www.sciencedirect.com/science/article/pii/S2096248722000613","is_open_access":true,"published_at":"","score":67},{"id":"arxiv_2211.01104","title":"A digital business ecosystem maturity model for personal service firms","authors":[{"name":"Ricardo Guerrero"},{"name":"Christoph Lattemann"},{"name":"Simon Michalke"},{"name":"Dominik Siemon"}],"abstract":"Personal services can be found in sectors such as education, retail, hospitality, and craftsmanship. As of today, personal service firms lack the know-how and experience on how to implement processes and practices to effectively build digital business ecosystems. This becomes an obstacle for these kinds of firms to overcome the challenges of todays digital age. Based on the guidelines of Design Science Research (DSR), we address this gap by proposing a maturity model, which offers specific guidance for this sector to be able to achieve the transition from analog to digital. The design of the model is grounded in a systematic literature review, semi-structured interviews, and a validation test involving company representatives from the field of personal services, business ecosystems, and digitalization. Results revealed a series of dimensions, capabilities, and maturity stages indicating an evolutionary path towards digital maturity for personal service firms. Thus, leading them to achieve a digital business ecosystem.","source":"arXiv","year":2022,"language":"en","subjects":["cs.CY"],"doi":"10.4337/9781839107191.00026","url":"https://arxiv.org/abs/2211.01104","pdf_url":"https://arxiv.org/pdf/2211.01104","is_open_access":true,"published_at":"2022-11-02T13:25:43Z","score":66},{"id":"doaj_10.3389/fenvs.2022.858548","title":"Does ESG Disclosure Help Improve Intangible Capital? Evidence From A-Share Listed Companies","authors":[{"name":"Wu Jun"},{"name":"Zheng Shiyong"},{"name":"Zheng Shiyong"},{"name":"Tang Yi"}],"abstract":"With the disclosure of ESG, the investment related to ESG disclosure has increased, and the trend of changes in intangible capital has shown an “inverted S-shaped” curve. The research shows that, in the initial stage of investment in ESG construction, new ESG investments increase intangible capital. With the increase in ESG investment and the advancement of time, the positive effect of the increase in ESG scores on intangible capital begins to appear and gradually offsets the cost of ESG investment. However, when the ESG score of a company is raised to a certain level, the marginal effect of continuing to increase ESG investment will reduce the increase in intangible capital.","source":"DOAJ","year":2022,"language":"","subjects":["Environmental sciences"],"doi":"10.3389/fenvs.2022.858548","url":"https://www.frontiersin.org/articles/10.3389/fenvs.2022.858548/full","is_open_access":true,"published_at":"","score":66},{"id":"doaj_10.1177/21582440221097377","title":"CSR and CEO’s Moral Reasoning in the Automotive Industry in the Era of COVID-19","authors":[{"name":"Beatriz Garcia-Ortega"},{"name":"Javier Galan-Cubillo"},{"name":"Blanca de-Miguel-Molina"}],"abstract":"This paper assesses whether and to which extent the COVID-19 pandemic, which represents a scenario of high moral intensity, is influencing the moral reasoning of top CEOs (chief executive officers) in the paradigmatic case of the automotive industry and how this moral reasoning relates to their CSR response to the crisis and their CSR plans in the long run. To this end, we took the CEO letters before and after the pandemic outbreak of the top 15 automotive companies, and applied Weber’s method to conduct a moral reasoning categorization, along with an examination of their CSR approach and initiatives. The results show a predominant moral paralysis among these CEOs, where positive reactions addressed are philanthropic in nature and more likely to be a transient response to the crisis, rather than a sustained long-term improvement of their CSR rooted in a significant moral approach enhancement. Furthermore, CEOs at the lowest stages of moral reasoning, primarily focused on their own business and immediate stakeholders, are less likely to highlight these philanthropic initiatives. The outcome evidences the convenience of addressing CSR from the lens of moral reasoning, and it further draws the attention of the scientific community, companies and their top management, stakeholders, and society to the relevance of investigating and considering the moral reasoning of top management in large corporations and its implications.","source":"DOAJ","year":2022,"language":"","subjects":["History of scholarship and learning. The humanities","Social Sciences"],"doi":"10.1177/21582440221097377","url":"https://doi.org/10.1177/21582440221097377","is_open_access":true,"published_at":"","score":66},{"id":"doaj_10.3389/fenrg.2022.1028310","title":"Techno-economic feasibility analyses of grid- connected solar photovoltaic power plants for small scale industries of Punjab, Pakistan","authors":[{"name":"Monib Ahmad"},{"name":"Abraiz Khattak"},{"name":"Abdul Kashif Janjua"},{"name":"Ahmad Aziz Alahmadi"},{"name":"Muhammad Salman Khan"},{"name":"Nasim Ullah"}],"abstract":"The globally soaring energy prices and electricity shortfall are major hurdles in the economic development of Pakistan. To cope with periodic power outages, small and medium enterprise (SME) business owners have to fall back on alternate power sources such as backup generators and uninterruptible power supplies (UPS), which further increase the per kWh cost of electricity, power quality issues, and greenhouse gas (GHG) emissions. On the contrary, grid-tied solar photovoltaic (PV) systems are not only economical and sustainable but support the national power grid to mitigate environmental emissions. This study aims to investigate and compare the techno-economic viability of grid-connected solar photovoltaic power plants for the manufacturing SME sector in four different districts of Punjab, Pakistan. Based on the technical, financial, and environmental indicators, a detailed techno-economic, sensitivity, and GHG emission analysis is conducted using RETScreen Expert software. The research findings clearly show that the proposed solar PV projects for all four locations are technically, financially, and environmentally viable, however, Sargodha as compared to other sites is the most feasible location with the highest capacity factor of 17.8 %, highest internal rate of return 14.9 %, lowest payback period 7.7 years, and least levelized cost of electricity 8.5 ¢/kWh. For validation, the simulation results are compared with performance metrics from PV plants erected in various parts of the world. Applying the same research approach to the whole industrial sector of Punjab recommends adding 13,469 MW of PV capacity to satisfy the industry’s 20446.21 GWh annual energy consumption and to cut emissions by 90,17,581 t CO2 per year. This research work presents guidelines for researchers to evaluate the feasibility of suitable PV technologies for the SME sector thereby helping investors to have a holistic view of potential investment zones.","source":"DOAJ","year":2022,"language":"","subjects":["General Works"],"doi":"10.3389/fenrg.2022.1028310","url":"https://www.frontiersin.org/articles/10.3389/fenrg.2022.1028310/full","is_open_access":true,"published_at":"","score":66},{"id":"doaj_Instrumentos+de+control+documental+para+la+Direcci%C3%B3n+de+Planificaci%C3%B3n+F%C3%ADsica+de+un+municipio+","title":"Instrumentos de control documental para la Dirección de Planificación Física de un municipio ","authors":[{"name":"Lauren Reyis Canto Hernández"},{"name":"Yusilka Martínez Veitía"},{"name":"Luis Ernesto Paz Enrique"}],"abstract":"\nObjetivo: Diseñar instrumentos de control documental para la Dirección Municipal de Planificación Física de Santo Domingo, provincia Villa Clara, Cuba, para fortalecer dicha gestión de documentos.\n\r\n\nMétodos: El estudio se clasifica como descriptivo. Para la obtención de resultados se utilizaron los métodos inducción-deducción, analítico-sintético, análisis documental y la encuesta.\n\r\n\nPrincipales resultados: Se diseñaron dos instrumentos de control documental para la entidad; estos fueron: cuadro de clasificación documental y tabla de retención; se estableció además una Comisión De Valoración Documental.\n\r\n\nConclusiones: Se evidenciaron condiciones desfavorables para la gestión documental en el Archivo Central de la organización. Se identifica la falta de espacio para los documentos, así como la ausencia de sistemas de gestión para automatizar los procesos de transferencia documental y digitalizar las series documentales. Se diseñaron instrumentos de gestión documental que contribuyen a minimizar los riesgos a los que se expone la organización y mejorar su gestión. \n","source":"DOAJ","year":2022,"language":"","subjects":["Management. Industrial management","Business"],"url":"https://retos.reduc.edu.cu/index.php/retos/article/view/255","is_open_access":true,"published_at":"","score":66},{"id":"arxiv_2103.12832","title":"How to Motivate and Engage Generation Clash of Clans at Work? Emergent Properties of Business Gamification Elements in the Digital Economy","authors":[{"name":"Nicholas Dacre"},{"name":"Panos Constantinides"},{"name":"Joe Nandhakumar"}],"abstract":"Organisations are currently lacking in developing and implementing business systems in meaningful ways to motivate and engage their staff. This is particularly salient as the average employee spends eleven cumulative years of their life at work, however less than one third of the workforce are actually engaged in their duties throughout their career. Such low levels of engagement are particularly prominent with younger employees, referred to as Generation Y (GenY), who are the least engaged of all groups at work. However, they will dedicate around five cumulative years of their life immersed playing video games such as Clash of Clans, whether for social, competitive, extrinsic, or intrinsic motivational factors. Using behavioural concepts derived from video games, and applying game design elements in business systems to motivate employees in the digital economy, is a concept which has come to be recognised as Business Gamification. Thus, the purpose of this research paper is to further our understanding of game design elements for business, and investigate their properties from design to implementation in gamified systems. Following a two-year ethnographic style study with both a system development, and a communication agency largely staffed with GenY employees, findings suggest properties in game design elements are emergent and temporal in their instantiations.","source":"arXiv","year":2021,"language":"en","subjects":["econ.GN","cs.HC"],"doi":"10.2139/ssrn.3809398","url":"https://arxiv.org/abs/2103.12832","pdf_url":"https://arxiv.org/pdf/2103.12832","is_open_access":true,"published_at":"2021-03-23T20:52:19Z","score":65},{"id":"arxiv_2106.08027","title":"Multivariate Business Process Representation Learning utilizing Gramian Angular Fields and Convolutional Neural Networks","authors":[{"name":"Peter Pfeiffer"},{"name":"Johannes Lahann"},{"name":"Peter Fettke"}],"abstract":"Learning meaningful representations of data is an important aspect of machine learning and has recently been successfully applied to many domains like language understanding or computer vision. Instead of training a model for one specific task, representation learning is about training a model to capture all useful information in the underlying data and make it accessible for a predictor. For predictive process analytics, it is essential to have all explanatory characteristics of a process instance available when making predictions about the future, as well as for clustering and anomaly detection. Due to the large variety of perspectives and types within business process data, generating a good representation is a challenging task. In this paper, we propose a novel approach for representation learning of business process instances which can process and combine most perspectives in an event log. In conjunction with a self-supervised pre-training method, we show the capabilities of the approach through a visualization of the representation space and case retrieval. Furthermore, the pre-trained model is fine-tuned to multiple process prediction tasks and demonstrates its effectiveness in comparison with existing approaches.","source":"arXiv","year":2021,"language":"en","subjects":["cs.LG","cs.AI","stat.ML"],"url":"https://arxiv.org/abs/2106.08027","pdf_url":"https://arxiv.org/pdf/2106.08027","is_open_access":true,"published_at":"2021-06-15T10:21:14Z","score":65},{"id":"doaj_https://doi.org/10.1344/jesb2021.2.j092","title":"Revisiting British Investment in Latin America: The River Plate Trust Group, 1879–1963","authors":[{"name":"Norma Silvana Lanciotti"}],"abstract":"The article analyses the performance and profitability of the firms controlled by the River Plate Trust Group in Argentina and Uruguay from 1879 to 1960 to challenges the notion that British investments in the Southern Cone involved greater default or insolvency risks because of nationalism, expropriations, and over-taxation. Also known as Morris or Morrison group, River Plate Trust became the most important British business group in the region during the First Global Period, as it controlled a number of public utilities, mortgage and financial firms. Our case shows that the decline of British investment in mortgage and financial activities did not mark the end of this business cycle after WWI; rather, it signalled a change in the direction of capital flows. Capital outflows from host economies to Great Britain—via dividends—continued over the interwar period, with only a brief interruption between 1931 and 1934. The business cycle of British firms entered a new phase, characterized by stagnant British investments and increasing capital returns from Argentina and Uruguay to Great Britain.\r\n\r\nMoreover, British public utility firms continued to invest in the River Plate until the 1940s, because profits from the region supported the distribution of high dividends to shareholders.","source":"DOAJ","year":2021,"language":"","subjects":["Business"],"doi":"https://doi.org/10.1344/jesb2021.2.j092","url":"https://revistes.ub.edu/index.php/JESB/article/view/j092","is_open_access":true,"published_at":"","score":65},{"id":"doaj_10.31338/1641-2478pe.1.21.4","title":"Modelling the trends of the healthcare funding in the EU countries","authors":[{"name":"Nadiya Dubrovina"},{"name":"Russell Gerrard"},{"name":"Stanislav Filip"},{"name":"Vira Dubrovina"}],"abstract":"Healthcare is one of the most important sectors of the public economy in the EU countries. An important task in the analysis and prediction of the values for healthcare funding is the development and application of quantitative models based on different mathematical methods. Three of the most popular indicators used for the macroeconomic description of the funding of healthcare are: (1) total government expenditure on health as a percentage of GDP; (2) total government expenditure on health as a percentage of total general government expenditure; and (3) total government expenditure on health per capita. The aim of this research is to study the trends for the main indicators of healthcare funding on the macroeconomic level and to develop models based on time series methods for analysis of the features of the trends and the prediction of the values for the next time period.\n\n","source":"DOAJ","year":2021,"language":"","subjects":["Political science","Social Sciences"],"doi":"10.31338/1641-2478pe.1.21.4","url":"http://przegladeuropejski.com.pl/gicid/pdf/01.3001.0014.8362","pdf_url":"http://przegladeuropejski.com.pl/gicid/pdf/01.3001.0014.8362","is_open_access":true,"published_at":"","score":65}],"total":1565602,"page":1,"page_size":20,"sources":["CrossRef","arXiv","DOAJ"],"query":"Business"}