Semantic Scholar Open Access 2024

Effects of the IoT on the Hotel Industry's Customers' Experience

Ruchita Verma B. K. Ekka Rahul Kanekar K. Chande

Abstrak

That is critical to concentrate upon the real-world uses with the Web of Everything (IoT), that is now a hot topic and has a significant impact on business hotel business. This report highlights the lodging business's multifaceted tasks alongside the expansion and services that use IT. Currently, the hotel business relies heavily on electronic platforms for the majority of both its activities operations, administration reporting. Increasing visitor happiness is crucial if you're going to stay competing. From the moment someone arrives until they go, technology has improved hotel amenities in different ways, including tracking customer satisfaction. maximizing the hotel's consumable resources, the world's network the internet, distribution, automatic power-saving tools like the Energy Monitoring System, a cooperative strategy using a mega-processor surroundings, etc. The hotel sector uses a lot of operational gadgets and robust gear for large-scale activities. For example, Near Field Communication (NFC) for simple utilization of POS accounting, smartphone applications for filing concerns including to offer status notifications in real time are some of the ways that IoT assists in maximizing gadgets, machinery, and sensors for higher yield.

Penulis (4)

R

Ruchita Verma

B

B. K. Ekka

R

Rahul Kanekar

K

K. Chande

Format Sitasi

Verma, R., Ekka, B.K., Kanekar, R., Chande, K. (2024). Effects of the IoT on the Hotel Industry's Customers' Experience. https://doi.org/10.1109/ICSCAI61790.2024.10867074

Akses Cepat

Informasi Jurnal
Tahun Terbit
2024
Bahasa
en
Sumber Database
Semantic Scholar
DOI
10.1109/ICSCAI61790.2024.10867074
Akses
Open Access ✓