Semantic Scholar Open Access 2008 527 sitasi

The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services

L. Casaló C. Flavián Miguel Guinaliu

Lihat Sumber DOI

Topik & Kata Kunci

Business

Penulis (3)

L. Casaló

C. Flavián

Miguel Guinaliu

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Casaló, L., Flavián, C., Guinaliu, M. (2008). The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services. https://doi.org/10.1108/02652320810902433

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Informasi Jurnal

Tahun Terbit: 2008
Bahasa: en
Total Sitasi: 527×
Sumber Database: Semantic Scholar
DOI: 10.1108/02652320810902433
Akses: Open Access ✓