Semantic Scholar Open Access 2012 246 sitasi

The customer consequences of returns in online retailing: An empirical analysis

Stanley E. Griffis Shashank Rao Thomas J. Goldsby T. Niranjan

Topik & Kata Kunci

Penulis (4)

S

Stanley E. Griffis

S

Shashank Rao

T

Thomas J. Goldsby

T

T. Niranjan

Format Sitasi

Griffis, S.E., Rao, S., Goldsby, T.J., Niranjan, T. (2012). The customer consequences of returns in online retailing: An empirical analysis. https://doi.org/10.1016/J.JOM.2012.02.002

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Informasi Jurnal
Tahun Terbit
2012
Bahasa
en
Total Sitasi
246×
Sumber Database
Semantic Scholar
DOI
10.1016/J.JOM.2012.02.002
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Open Access ✓