Semantic Scholar Open Access 1994 857 sitasi

Perceived Service Quality and User Satisfaction with the Information Services Function

William J. Kettinger Choong-C. Lee

Lihat Sumber DOI

Topik & Kata Kunci

Computer Science

Penulis (2)

William J. Kettinger

Choong-C. Lee

Format Sitasi

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Kettinger, W.J., Lee, C. (1994). Perceived Service Quality and User Satisfaction with the Information Services Function. https://doi.org/10.1111/J.1540-5915.1994.TB01868.X

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Informasi Jurnal

Tahun Terbit: 1994
Bahasa: en
Total Sitasi: 857×
Sumber Database: Semantic Scholar
DOI: 10.1111/J.1540-5915.1994.TB01868.X
Akses: Open Access ✓