Semantic Scholar Open Access 2019 426 sitasi

Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing

Xiabing Zheng Jinqi Men Feng Yang Xiuyuan Gong

Abstrak

Abstract Growing evidence shows that mobile commerce will increase consumers’ impulse buying behavior. However, existing study examining the impact factors on individuals’ impulse buying in mobile commerce is limited. Drawing on stimulus-organism-response (S-O-R) paradigm, this study focuses on situation factors and reaction factors in mobile commerce to examine impulse buying. Building on prior literature of browsing and motivation theory, this study views hedonic browsing and utilitarian browsing as two key drivers on impulse buying in mobile commerce. This study adopts partial least squares estimation to analyze the data obtained from an online questionnaire. Two main findings emerge. First, three situation factors (portability, visual appeal and interpersonal influence) differently affect hedonic browsing and utilitarian browsing. Second, hedonic browsing directly and positively influences consumers’ urge to buy impulsively, whereas utilitarian browsing indirectly influences consumers’ urge to buy impulsively through hedonic browsing. Discussions, limitations, and implications are also presented in the paper.

Topik & Kata Kunci

Computer Science Psychology

Penulis (4)

Xiabing Zheng

Jinqi Men

Feng Yang

Xiuyuan Gong

Format Sitasi

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Zheng, X., Men, J., Yang, F., Gong, X. (2019). Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing. https://doi.org/10.1016/J.IJINFOMGT.2019.02.010

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Informasi Jurnal

Tahun Terbit: 2019
Bahasa: en
Total Sitasi: 426×
Sumber Database: Semantic Scholar
DOI: 10.1016/J.IJINFOMGT.2019.02.010
Akses: Open Access ✓