Digitization capability and the digitalization of business models in business-to-business firms: Past, present, and future
Abstrak
Abstract While the use of data in business-to-business marketing is not a new phenomenon, the digitization and digitalization of business-to-business firms' business models have recently attracted a great deal of attention. With the aim of creating an overview and consolidating this stream of research, the present paper offers a brief historical overview of research on digitization and digitalization in business-to-business markets – concluding that this discussion has a long tradition and, thus, is not a new phenomenon. We develop a definition of digitization capability as a basis for discussing how a firm's digitization capability interacts with its business model to allow for data-enabled growth, i.e. its digitalization, and we highlight promising avenues for future research.
Topik & Kata Kunci
Penulis (2)
Thomas Ritter
Carsten L. Pedersen
Akses Cepat
- Tahun Terbit
- 2020
- Bahasa
- en
- Total Sitasi
- 615×
- Sumber Database
- Semantic Scholar
- DOI
- 10.1016/j.indmarman.2019.11.019
- Akses
- Open Access ✓