Semantic Scholar Open Access 2001 823 sitasi

Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market

T. J. Gerpott Wolfgang Rams Andreas Schindler

Lihat Sumber DOI

Topik & Kata Kunci

Business

Penulis (3)

T. J. Gerpott

Wolfgang Rams

Andreas Schindler

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Gerpott, T.J., Rams, W., Schindler, A. (2001). Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market. https://doi.org/10.1016/S0308-5961(00)00097-5

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Informasi Jurnal

Tahun Terbit: 2001
Bahasa: en
Total Sitasi: 823×
Sumber Database: Semantic Scholar
DOI: 10.1016/S0308-5961(00)00097-5
Akses: Open Access ✓