Semantic Scholar Open Access 2013 9 sitasi

Customer decision-making processes and motives for self-service technology usage in multi-channel hospitality environments

P. Kelly Jennifer Lawlor Michael Mulvey

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Topik & Kata Kunci

Business

Penulis (3)

P. Kelly

Jennifer Lawlor

Michael Mulvey

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Kelly, P., Lawlor, J., Mulvey, M. (2013). Customer decision-making processes and motives for self-service technology usage in multi-channel hospitality environments. https://doi.org/10.1504/IJECRM.2013.056491

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Informasi Jurnal

Tahun Terbit: 2013
Bahasa: en
Total Sitasi: 9×
Sumber Database: Semantic Scholar
DOI: 10.1504/IJECRM.2013.056491
Akses: Open Access ✓