Semantic Scholar Open Access 2003 1413 sitasi

Understanding customer relationship management (CRM): People, process and technology

I. Chen K. Popovich

Lihat Sumber DOI

Topik & Kata Kunci

Business Computer Science

Penulis (2)

I. Chen

K. Popovich

Format Sitasi

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Chen, I., Popovich, K. (2003). Understanding customer relationship management (CRM): People, process and technology. https://doi.org/10.1108/14637150310496758

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Informasi Jurnal

Tahun Terbit: 2003
Bahasa: en
Total Sitasi: 1413×
Sumber Database: Semantic Scholar
DOI: 10.1108/14637150310496758
Akses: Open Access ✓