Semantic Scholar Open Access 2001 983 sitasi

The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France

Jonathan Lee Janghyuk Lee L. Feick

Lihat Sumber DOI

Topik & Kata Kunci

Business

Penulis (3)

Jonathan Lee

Janghyuk Lee

L. Feick

Format Sitasi

APA MLA BibTeX

Lee, J., Lee, J., Feick, L. (2001). The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France. https://doi.org/10.1108/08876040110381463

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Informasi Jurnal

Tahun Terbit: 2001
Bahasa: en
Total Sitasi: 983×
Sumber Database: Semantic Scholar
DOI: 10.1108/08876040110381463
Akses: Open Access ✓