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Semantic Scholar Open Access 1984 6968 sitasi

A Service Quality Model and its Marketing Implications

C. Grönroos
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Topik & Kata Kunci

Business

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C

C. Grönroos

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Grönroos, C. (1984). A Service Quality Model and its Marketing Implications. https://doi.org/10.1108/EUM0000000004784

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Informasi Jurnal
Tahun Terbit
1984
Bahasa
en
Total Sitasi
6968×
Sumber Database
Semantic Scholar
DOI
10.1108/EUM0000000004784
Akses
Open Access ✓