Semantic Scholar Open Access 1992 590 sitasi

Towards a Classification of Service Processes

R. Silvestro L. Fitzgerald R. Johnston C. Voss

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Topik & Kata Kunci

Business

Penulis (4)

R. Silvestro

L. Fitzgerald

R. Johnston

C. Voss

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Silvestro, R., Fitzgerald, L., Johnston, R., Voss, C. (1992). Towards a Classification of Service Processes. https://doi.org/10.1108/09564239210015175

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Informasi Jurnal

Tahun Terbit: 1992
Bahasa: en
Total Sitasi: 590×
Sumber Database: Semantic Scholar
DOI: 10.1108/09564239210015175
Akses: Open Access ✓