Semantic Scholar Open Access 2005 1074 sitasi

Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis

Gautam Ray W. A. Muhanna J. Barney

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Topik & Kata Kunci

Computer Science Business

Penulis (3)

Gautam Ray

W. A. Muhanna

J. Barney

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Ray, G., Muhanna, W.A., Barney, J. (2005). Information Technology and the Performance of the Customer Service Process: A Resource-Based Analysis. https://doi.org/10.2307/25148703

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Informasi Jurnal

Tahun Terbit: 2005
Bahasa: en
Total Sitasi: 1074×
Sumber Database: Semantic Scholar
DOI: 10.2307/25148703
Akses: Open Access ✓