Semantic Scholar Open Access 2020 385 sitasi

Artificial intelligence in business: State of the art and future research agenda

S. Loureiro J. Guerreiro Iis P. Tussyadiah

Lihat Sumber DOI

Abstrak

Abstract This study provides an overview of state-of-the-art research on Artificial Intelligence in the business context and proposes an agenda for future research. First, by analyzing 404 relevant articles collected through Web of Science and Scopus, this article presents the evolution of research on AI in business over time, highlighting seminal works in the field, and the leading publication venues. Next, using a text-mining approach based on Latent Dirichlet Allocation, latent topics were extracted from the literature and comprehensively analyzed. The findings reveal 18 topics classified into four main clusters: societal impact of AI, organizational impact of AI, AI systems, and AI methodologies. This study then presents several main developmental trends and the resulting challenges, including robots and automated systems, Internet-of-Things and AI integration, law, and ethics, among others. Finally, a research agenda is proposed to guide the directions of future AI research in business addressing the identified trends and challenges.

Topik & Kata Kunci

Computer Science

Penulis (3)

S. Loureiro

J. Guerreiro

Iis P. Tussyadiah

Format Sitasi

APA MLA BibTeX

Loureiro, S., Guerreiro, J., Tussyadiah, I.P. (2020). Artificial intelligence in business: State of the art and future research agenda. https://doi.org/10.1016/j.jbusres.2020.11.001

Akses Cepat

Lihat di Sumber doi.org/10.1016/j.jbusres.2020.11.001

Informasi Jurnal

Tahun Terbit: 2020
Bahasa: en
Total Sitasi: 385×
Sumber Database: Semantic Scholar
DOI: 10.1016/j.jbusres.2020.11.001
Akses: Open Access ✓