Semantic Scholar Open Access 1998 2515 sitasi

Relational benefits in services industries: The customer’s perspective

K. Gwinner Dwayne D. Gremler M. J. Bitner

Lihat Sumber DOI

Topik & Kata Kunci

Business

Penulis (3)

K. Gwinner

Dwayne D. Gremler

M. J. Bitner

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Gwinner, K., Gremler, D.D., Bitner, M.J. (1998). Relational benefits in services industries: The customer’s perspective. https://doi.org/10.1177/0092070398262002

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Informasi Jurnal

Tahun Terbit: 1998
Bahasa: en
Total Sitasi: 2515×
Sumber Database: Semantic Scholar
DOI: 10.1177/0092070398262002
Akses: Open Access ✓