Semantic Scholar Open Access 2002 559 sitasi

WORK RELATIONSHIPS IN TELEPHONE CALL CENTRES: UNDERSTANDING EMOTIONAL EXHAUSTION AND EMPLOYEE WITHDRAWAL

S. Deery Roderick D. Iverson Janet Walsh

Lihat Sumber DOI

Topik & Kata Kunci

Psychology

Penulis (3)

S. Deery

Roderick D. Iverson

Janet Walsh

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Deery, S., Iverson, R.D., Walsh, J. (2002). WORK RELATIONSHIPS IN TELEPHONE CALL CENTRES: UNDERSTANDING EMOTIONAL EXHAUSTION AND EMPLOYEE WITHDRAWAL. https://doi.org/10.1111/1467-6486.00300

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Informasi Jurnal

Tahun Terbit: 2002
Bahasa: en
Total Sitasi: 559×
Sumber Database: Semantic Scholar
DOI: 10.1111/1467-6486.00300
Akses: Open Access ✓