Investments in ICT in the Telecommunications Sector: A Strategic Imperative for Organizational Changes in Response to Market Transformations

Investments in Information and Communication Technology (ICT) have become a strategic imperative for companies operating in the telecommunications sector, particularly in adapting to rapid market transformations. This study investigates the relationship between ICT investments and organizational change, based on a survey conducted in early 2025 among 79 employees in the telecommunications sector in Algeria, using a structured questionnaire. Data were analyzed using SPSS software, and simple linear regression was applied to examine the dependencies between ICT investments and organizational transformation variables. The results demonstrate a positive correlation (R = 0.268), with ICT investments explaining 7.2% of the variance in organizational change (R² = 0.072). These findings highlight the pivotal role of ICT investments in enhancing organizational agility and competitiveness in dynamic market environments. The study provides empirical evidence that strengthens strategic investment decision-making and underscores the critical connection between ICT development and market responsiveness.