A Model of Talent Management in a Faith-Based Institution: A Case Study

Talent management (TM) is conceptualized as an organization’s ability to acquire and retain skilled employees for academic competitive advantage. Both organizations and employees tend to have a competitive advantage when organizations attract the right employees and develop strategies to meet the organization’s vision and mission. However, there is a dearth of studies on TM models for faith-based Higher Educational institutions (HEIs). Therefore, this study aimed to develop a TM model because many organizations emphasize effective TM to retain high value for organizational productivity and employee efficiency. The study is anchored on attractive quality theory. A qualitative single-case study design was employed to understand how faith-based HEIs identify and retain talented employees. Purposeful sampling was used to select ten participants, including administrators, faculty, staff, and students. The data were collected using semi-structured interviews conducted in person, audio-recorded, and transcribed verbatim. The data were analyzed with the assistance of HyperRESEARCH, a qualitative data analysis software. The findings suggest that faith-based HEIs attract and retain talented employees through an appealing institutional mission and effective advertising.