Resilience in the logistics industry: a systematic literature review

The main objective of this article is to examine how organisational resilience is defined and its implications for logistics industry entities. For the purpose of a systematic literature review (SLR), bibliometric analysis and content analysis were used. The analysis reveals no unified definition of resilience in the logistics industry, though a common pattern defines it as an entity’s ability to achieve a desired outcome under disruptive conditions. The findings indicate that major disruptions, particularly the COVID-19 pandemic, are the primary reasons for the heightened research interest in this topic. The analysis carried out allows for further methodological work on systematising the concept of resilience in logistics activities (logistics industry), which is important in the context of maintaining the continuity of logistics processes, both from the point of view of supply chains and from the point of view of individual links. This is important from a cost perspective (analysis of the total cost of goods flow) as well as for building customer satisfaction.