Reversing Poor Safety Records: Identifying Best Practices to Improve Fleet Safety

Commercial motor vehicle safety is of utmost importance, as crashes involving commercial motor vehicles often result in significant property damage, injuries, fatalities, and financial loss for fleets. However, fleet managers are often unsure what strategies other fleets have used to successfully improve safety. To identify best practices, researchers completed case studies with nine commercial motor vehicle fleets that successfully improved their safety performance. A content analysis was performed, and the successful strategies were organized into the Haddon Matrix. Results showed that there was no one single strategy that fleets used to improve safety. Instead, fleets relied on a comprehensive approach focusing on pre-crash countermeasures, including addressing hiring practices, driver training, fleet safety culture, safety technologies, scheduling, and maintenance. However, an enhanced safety culture and advanced safety technology were identified as critical components to their safety improvement. Results from this study may help fleets understand what their peers have used to successfully improve safety and which strategies may not be as helpful.