DOAJ Open Access 2020

Dynamic Scheduling and Communication System to Manage Last Mile Handovers

Vijay Paidi Roger G. Nyberg Johan Håkansson

Abstrak

Last mile handover is the most problematic phase in the delivery process, while real-time communication and dynamic scheduling are major problem areas associated with attended last mile handovers. These problem areas need to be addressed holistically to facilitate efficient last mile handovers. The aim of this paper is to report the design and functionalities of a decision-support system which holistically addresses these problem areas. The functionalities of decision-support system which addresses dynamic scheduling and real-time communication problem areas are discussed using case studies. We conclude that a holistic decision-support system with multiparty communication among the stakeholders facilitates improving customer satisfaction, business opportunities and reducing operational costs for logistics companies.

Topik & Kata Kunci

Transportation and communication Management. Industrial management Transportation and communications

Penulis (3)

Vijay Paidi

Roger G. Nyberg

Johan Håkansson

Format Sitasi

APA MLA BibTeX

Paidi, V., Nyberg, R.G., Håkansson, J. (2020). Dynamic Scheduling and Communication System to Manage Last Mile Handovers. https://doi.org/10.3390/logistics4020013

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Informasi Jurnal

Tahun Terbit: 2020
Sumber Database: DOAJ
DOI: 10.3390/logistics4020013
Akses: Open Access ✓