Elusive Users: The Presence of Physically Disabled Users within Architectural Design Processes

This paper is based on 8 months of sociological participatory fieldwork at the office of Gottlieb Paludan Architects, following the design process of a new concourse area for Ny Ellebjerg Station in Copenhagen, Denmark. The study aims to trace what presence users with physical disabilities possessed during a design process in which they were not physically present or explicitly involved. The study bases its findings on the visual material produced during the design process by the employees of Gottlieb Paludan Architects as well as the thoughts and discussions of practitioners. Drawing on actor-network theory, the study describes and analyses these human and non-human actors as they constitute and contribute to the design process. The study finds that users with physical disabilities were present within the design process through an implicit <i>generalized presence</i> and an explicit <i>required presence</i>. <i>Generalized presence</i> refers to those instances where the architectural qualities that were strived for in the project implicitly aligned with the needs of users with physical disabilities. <i>Required presence</i> refers to those instances during the design process where accessibility demands from client guidelines or building regulations played an important role.