A Cross-level Model for Employees Psychological Empowerment in Water and Sewage Industry

The aim of the current research was to identify the components of psychological empowerment at three levels in the country's water and sewage industry, which was done with a mixed exploratory approach. The research method is applied in terms of purpose and descriptive method. Managers and experts related to human resources of the country's water and sewage industry have formed the research community. In order to collect information in the qualitative section, a semi-structured interview was conducted with 20 key informants who were selected by a targeted method until saturation. To analyze the data , thematic analysis method was used, which finally resulted in 18 themes at the organization level, including human resources development, organizational climate, monitoring and evaluation of employee performance, credit allocation; at the group level, five themes include group cohesion, group learning, group self-confidence, group success, group identity; and at the individual level, 11 themes were identified, including seeking success, religious attitude, and employee responsibility. In the quantitative part, an available sample was selected from the employees of the country's water and sewage industry, and the findings of the qualitative part were checked and confirmed with reference to the structural equation modeling method.