Work Stress in Public Service: Job Demands Outweigh Transformational Leadership
Abstrak
This study examines how job demands and transformational leadership relate to work stress among civil servants in Malaysia. Survey data were collected from 656 respondents using validated instruments and analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that job demands significantly predict work stress (β = 0.671, p < .001), while transformational leadership has no significant direct or mediating effect. These findings challenge the common assumption that transformational leadership buffers work stress in public sector settings. Workload-related factors are more salient than leadership in predicting stress outcomes. The study contributes empirical evidence on occupational stress in Southeast Asian public administration and suggests the need for structural workload reforms rather than reliance on leadership interventions alone.
Topik & Kata Kunci
Penulis (3)
Rohana Binti Ahmad
Ahmad Martadha Bin Mohamed
Zahrul Akmal Bin Damin
Akses Cepat
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Cek di sumber asli →- Tahun Terbit
- 2025
- Sumber Database
- DOAJ
- DOI
- 10.15206/ajpor.2025.13.3.347
- Akses
- Open Access ✓