Are we Ready to be e-Social Service Practitioners for Older Adults? Potential of Taiwanese Social Service College Students

The digitalization of society has changed the practices of social service professionals. The primary objective of this study was to explore knowledge of mobile health apps (mHealth), specifically a government-owned <italic>My Health Bank</italic> app, among Taiwanese social service college students. Whether these students can be the facilitators to promote mHealth apps&#x2019; adoption for older adults was examined as well. The results showed that their awareness of this government-owned mHealth app was low. However, their perceptions and attitudes toward the <italic>My Health Bank</italic> app and older adults were very positive. The findings of the present study indicated that the potential of promoting mobile health apps&#x2019; adoption for Taiwanese older adults through the support of prospective social service practitioners is reachable. The importance of mHealth adoption during the Coronavirus disease (COVID-19) pandemic was also discussed. Finally, the findings of this study provided several suggestions and research directions to support current and future social service practitioners to be well-prepared for the challenges of the digital society.