DOAJ
Open Access
2011
Strategic relationships in a small business context: The impact of information quality and continuous quality improvement
Michael L. Harris
William C. McDowell
Shanan G. Gibson
Abstrak
This study examines the performance between operational variables for small and medium-sized businesses (SMEs) within the context of interorganizational relationships. Specifically, it investigates the role of information quality and continuous quality improvement and the varying importance that SMEs place on each of these constructs. The sample consists of 134 vendors of a large university in the southwestern region of the United States.The results indicate that there is a positive relationship between information quality and continuous quality improvement with performance in SMEs. Implications for both research and practice, as well as ideas for future research, are discussed.
Topik & Kata Kunci
Penulis (3)
M
Michael L. Harris
W
William C. McDowell
S
Shanan G. Gibson
Akses Cepat
Informasi Jurnal
- Tahun Terbit
- 2011
- Sumber Database
- DOAJ
- DOI
- 10.1108/NEJE-14-02-2011-B002
- Akses
- Open Access ✓