DOAJ Open Access 2025

The impact of social drivers of health on the experience of the caring process: how the perceived quality of care can help identify health inequities

Antoni Aguilar-Mogas Julie K. Oehlert Kevin Hill James Woodward Keith L. Keene

Abstrak

Patient experience of the caring process has been shown to have an impact on health outcomes. Furthermore, social drivers of health influence how patients experience the caring process. The goal of this study is to explore the relationship between patient experience and social drivers of health to identify indicators of health inequities. We analyzed responses to the Watson’s Caritas Human Caring (WCHC) survey from 49,445 patients and evaluated the possible relations between the scores assigned to each question and various socioeconomic and demographic variables. We analyzed the distribution of scores for each question and examined the differences in score allocation between questions. Our results indicate a strong connection between score allocation in the patient experience survey and demographic and socioeconomic variables, highlighting the potential of the survey as an indicator of health inequities. We demonstrate that patients with poor social drivers of health have overall a poor patient experience.

Penulis (5)

A

Antoni Aguilar-Mogas

J

Julie K. Oehlert

K

Kevin Hill

J

James Woodward

K

Keith L. Keene

Format Sitasi

Aguilar-Mogas, A., Oehlert, J.K., Hill, K., Woodward, J., Keene, K.L. (2025). The impact of social drivers of health on the experience of the caring process: how the perceived quality of care can help identify health inequities. https://doi.org/10.1080/29944694.2025.2532645

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Informasi Jurnal
Tahun Terbit
2025
Sumber Database
DOAJ
DOI
10.1080/29944694.2025.2532645
Akses
Open Access ✓