A multi-method study of risk assessment and human risk control for power plant business continuity in Indonesia

This research aims to identify and investigate human resource and operational risk control activities to support power plant productivity after the pandemic. In various facets of business operations, including financial, operational, and reputational impacts, the bow-tie approach and Business Impact Analysis (BIA) are employed to assess consequences and identify risks. The study involved informants who met specific criteria, including permanent employees with a minimum of five years of service, a comprehensive understanding of their field's work processes, holding a minimum supervisory level position, or being a member of the COVID-19 task force. The BIA risk analysis revealed three primary priority areas characterized by the highest level of risk: operation-2 (maintenance activities), environment-1 (environmental and occupational health and safety concerns), and finance (financial considerations). These priorities were determined based on Risk to Production (RTP) values and Mean Time to Production Downtime (MTPD). Analysis of Focus Group Discussions (FGD) results identified four high-risk areas interrelated with the three objectives identified by the Business Impact Analysis (BIA) assessment. These high-risk areas include the workshop, warehouse, administration building, and CHCB. The Bow-Tie analysis was subsequently implemented. The results of Corrective and Preventive Actions (CAPA) from Bow-Tie analysis serve as a reference for the development of Standard Operating Procedures (SOPs), Implementation Guidelines, and Work Instructions (WIs) related to labor mitigation operations in the context of post-pandemic prevention efforts. The proposed strategy encompasses effective risk management measures to ensure uninterrupted business operations, enhancing clarity in risk communication and a comprehensive understanding of potential ramifications.