Domestic Water Supply Service in Addis Ababa: Comparative Study of Bole and Kolfe Keranyo Sub Cities

The primary goal of the study was to compare the quality of domestic water supply services in Kolfe Keranyo Sub City and Bole Sub City using data from surveys, interviews, and observations of 286 sample households. Survey responses were analyzed using qualitative and quantitative methods were used. The researcher emphasized to comparing the extent to which essential facilities/factors/determine the water service and comparing the major water service problem and its effects on households of the two sub cities.  The city's water supply service is unable to meet its needs using the available resources.The finding shows only 60.8 percent of the demand is satisfied in the two sub cities.  The main cause for inadequate and equitable, water supply service were, due to frequent interruptions caused by limited sources, inappropriate organizational system, lacks of trained manpower, limited financial sources and poor management of technical activities that hinders even distribution. The central part of Bole sub city relatively obtains proper water service due to government influence, existence of well to do people, Ambassadors and Government officials, where as Kolfe Keranyo Sub City has been experiencing poor water service, from which large number of  households are suffering.  The situation is serious for populations living in peripheral areas and for the (low income) poor section of the community to buy water from water vendors.  The researcher recommend that AAWSA should regulate public stand points, detect and improve leakage controlling mechanisms, change the existing tariff structure, encourage using water container, community awareness on how to manage water, good governance in the water sector, coordination and cooperation among stakeholders, provision of water supply service to those who lack private title on land ownership.