CrossRef
Open Access
2022
12 sitasi
How Does Interactivity Impact User Engagement Over Mobile Bookkeeping Applications?
Pooja Kumari
Abstrak
Purpose of this study to examine the effect of interactivity on musers’ engagement towards mobile bookkeeping application using stimulus-organism-response (S-O-R) theory and technology acceptance model (TAM). Further, moderation effect of users’ innovativeness was also examined. A total of 376 responses were analyzed for examining the proposed hypotheses. The results exhibited that, application interactivity enhances perceived usefulness (PU) and perceived ease of use (PEOU), in turn users’ engagement. Moreover, users’ innovativeness positively moderates the association between PU, PEOU and user engagement. The study suggests marketers how to enhance application interactivity to enhance users’ engagement.
Penulis (1)
P
Pooja Kumari
Akses Cepat
Informasi Jurnal
- Tahun Terbit
- 2022
- Bahasa
- ng
- Total Sitasi
- 12×
- Sumber Database
- CrossRef
- DOI
- 10.4018/jgim.301270
- Akses
- Open Access ✓