Implications of blockchain distributed ledger technology for records management and information governance programs

Purpose The purpose of this paper is to assist records managers and information governance professionals to understand the challenges presented by their organization’s use of blockchain distributed ledger technology (DLT). Design/methodology/approach An extensive literature review was conducted, which revealed a multitude of articles based on research into blockchain DLT, most written from the technology perspective. This paper differs in that it applies a records management lens to an analysis of the records created, registered or stored on a blockchain. A six-stage blockchain records consideration model is provided to illustrate examples of the records management challenges presented by the implementation of blockchain DLT. Questions are posed and recommendations are made to aid the reader in developing a blockchain DLT records management and information governance strategy. Findings Because there is no one universal configuration for a blockchain DLT solution, each implementation must be analyzed to understand the resultant records management and information governance challenges. A series of questions that should be asked and answered can not only help records management and information governance professionals adapt their policies and practices to the technology but also provide a basis for discussion with those designing the blockchain DLT solutions so they can include records management features in their designs. Originality/value This paper contributes an original analysis of the implications of the adoption of Blockchain DLT for records management and information governance programs through the lens of a six-stage Blockchain Records Consideration Model.