CrossRef Open Access 2021 32 sitasi

A multilevel study on preferences for self-service technology versus human staff: Insights from hotels in China

Chun Liu Kam Hung

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Chun Liu

Kam Hung

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Liu, C., Hung, K. (2021). A multilevel study on preferences for self-service technology versus human staff: Insights from hotels in China. https://doi.org/10.1016/j.ijhm.2021.102870

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Informasi Jurnal

Tahun Terbit: 2021
Bahasa: en
Total Sitasi: 32×
Sumber Database: CrossRef
DOI: 10.1016/j.ijhm.2021.102870
Akses: Open Access ✓