arXiv Open Access 2025

Click A, Buy B: Rethinking Conversion Attribution in E- Commerce Recommendations

Xiangyu Zeng Amit Jaspal Bin Liu Goutham Panneeru Kevin Huang +4 lainnya
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Abstrak

User journeys in e-commerce routinely violate the one-to-one assumption that a clicked item on an advertising platform is the same item later purchased on the merchant's website/app. For a significant number of converting sessions on our platform, users click product A but buy product B -- the Click A, Buy B (CABB) phenomenon. Training recommendation models on raw click-conversion pairs therefore rewards items that merely correlate with purchases, leading to biased learning and sub-optimal conversion rates. We reframe conversion prediction as a multi-task problem with separate heads for Click A Buy A (CABA) and Click A Buy B (CABB). To isolate informative CABB conversions from unrelated CABB conversions, we introduce a taxonomy-aware collaborative filtering weighting scheme where each product is first mapped to a leaf node in a product taxonomy, and a category-to-category similarity matrix is learned from large-scale co-engagement logs. This weighting amplifies pairs that reflect genuine substitutable or complementary relations while down-weighting coincidental cross-category purchases. Offline evaluation on e-commerce sessions reduces normalized entropy by 13.9% versus a last-click attribution baseline. An online A/B test on live traffic shows +0.25% gains in the primary business metric.

Topik & Kata Kunci

Penulis (9)

X

Xiangyu Zeng

A

Amit Jaspal

B

Bin Liu

G

Goutham Panneeru

K

Kevin Huang

N

Nicolas Bievre

M

Mohit Jaggi

P

Prathap Maniraju

A

Ankur Jain

Format Sitasi

Zeng, X., Jaspal, A., Liu, B., Panneeru, G., Huang, K., Bievre, N. et al. (2025). Click A, Buy B: Rethinking Conversion Attribution in E- Commerce Recommendations. https://arxiv.org/abs/2507.15113

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2025
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en
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arXiv
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