arXiv Open Access 2025

Customer Analytics using Surveillance Video

Earnest Paul Ijjina Aniruddha Srinivas Joshi Goutham Kanahasabai Keerthi Priyanka P
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Abstrak

The analysis of sales information, is a vital step in designing an effective marketing strategy. This work proposes a novel approach to analyse the shopping behaviour of customers to identify their purchase patterns. An extended version of the Multi-Cluster Overlapping k-Means Extension (MCOKE) algorithm with weighted k-Means algorithm is utilized to map customers to the garments of interest. The age & gender traits of the customer; the time spent and the expressions exhibited while selecting garments for purchase, are utilized to associate a customer or a group of customers to a garments they are interested in. Such study on the customer base of a retail business, may help in inferring the products of interest of their consumers, and enable them in developing effective business strategies, thus ensuring customer satisfaction, loyalty, increased sales and profits.

Topik & Kata Kunci

Penulis (4)

E

Earnest Paul Ijjina

A

Aniruddha Srinivas Joshi

G

Goutham Kanahasabai

K

Keerthi Priyanka P

Format Sitasi

Ijjina, E.P., Joshi, A.S., Kanahasabai, G., P, K.P. (2025). Customer Analytics using Surveillance Video. https://arxiv.org/abs/2503.00452

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Tahun Terbit
2025
Bahasa
en
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arXiv
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Open Access ✓