arXiv Open Access 2024

Retail-GPT: leveraging Retrieval Augmented Generation (RAG) for building E-commerce Chat Assistants

Bruno Amaral Teixeira de Freitas Roberto de Alencar Lotufo

Lihat Sumber

Abstrak

This work presents Retail-GPT, an open-source RAG-based chatbot designed to enhance user engagement in retail e-commerce by guiding users through product recommendations and assisting with cart operations. The system is cross-platform and adaptable to various e-commerce domains, avoiding reliance on specific chat applications or commercial activities. Retail-GPT engages in human-like conversations, interprets user demands, checks product availability, and manages cart operations, aiming to serve as a virtual sales agent and test the viability of such assistants across different retail businesses.

Topik & Kata Kunci

cs.IR cs.AI cs.CL cs.HC

Penulis (2)

Bruno Amaral Teixeira de Freitas

Roberto de Alencar Lotufo

Format Sitasi

APA MLA BibTeX

Freitas, B.A.T.d., Lotufo, R.d.A. (2024). Retail-GPT: leveraging Retrieval Augmented Generation (RAG) for building E-commerce Chat Assistants. https://arxiv.org/abs/2408.08925

Akses Cepat

Lihat di Sumber

Informasi Jurnal

Tahun Terbit: 2024
Bahasa: en
Sumber Database: arXiv
Akses: Open Access ✓