arXiv Open Access 2022

Integrating Social Media into the Design Process

Morva Saaty Jaitun V. Patel Derek Haqq Timothy L. Stelter D. Scott McCrickard
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Abstrak

Social media captures examples of people's behaviors, actions, beliefs, and sentiments. As a result, it can be a valuable source of information and inspiration for HCI research and design. Social media technologies can improve, inform, and strengthen insights to better understand and represent user populations. To understand the position of social media research and analysis in the design process, this paper seeks to highlight shortcomings of using traditional research methods (e.g., interviews, focus groups) that ignore or don't adequately reflect relevant social media, and this paper speculates about the importance and benefits of leveraging social media for establishing context in supplement with these methods. We present examples that guide our thinking and introduce discussion around concerns related to using social media data.

Topik & Kata Kunci

Penulis (5)

M

Morva Saaty

J

Jaitun V. Patel

D

Derek Haqq

T

Timothy L. Stelter

D

D. Scott McCrickard

Format Sitasi

Saaty, M., Patel, J.V., Haqq, D., Stelter, T.L., McCrickard, D.S. (2022). Integrating Social Media into the Design Process. https://arxiv.org/abs/2205.04315

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Tahun Terbit
2022
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en
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arXiv
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Open Access ✓